Soft device enable and disable - [DFU] disconnected by the remote device

[AliMahmood123]

Hello all

I am facing a very strange issue, already searched the forum but didnt find anything like it.

Okay so I can get DFU to work. For our custom application we have to disable the soft device for some time for sensor acquisitions and re enable it at a later time for OTA upgrades.

I simply use nrf_sdh_disable_request() to de initialize the soft device successfully, which it does.

I later re - enable soft device using the standard ble calls in example code:

ble_stack_init();
    peer_manager_init();
    gap_params_init();
    gatt_init();
    advertising_init();
    services_init_2();
    conn_params_init();   
     
    //Start execution.
    application_timers_start();
    advertising_start(erase_bonds);

BLE gets initialized successfully, device is advertised and connects to as well. The problem is in DFU. When I attempt DFU, it keeps getting stuck into trying to switch to bootloader, repeatedly giving
"[DFU] disconnected by the remote device"

The logs then try to open the firmware file again, re initiating the process but nothing happen. I have spend quite some time on this and hit a blocker. Any help is appreciated. There must be a step I am missing during re-enabling the soft device

[Vidar Berg]

Hello,

"[DFU] disconnected by the remote device"

Where is this message printed? Is it in the mobile app on iOS or Android? And have you tried to debug the FW app to see if it hangs or enters the app_error_fault_handler() function?

Okay so I can get DFU to work. For our custom application we have to disable the soft device for some time for sensor acquisitions and re enable it at a later time for OTA upgrades.

Sure you really need to disable the Softdevice for this? The only case I can think of where it makes sense to disable the Softdevice is when there is a need to stop the LF clock. 

Best regards,

Vidar

[AliMahmood123]

Hi Vidar.
I read an article here which said that in order to disable a service and re-enable it later, I need to disable the whole soft device as the services at start up become part of the "stack"

if there is another way, please let me know. Basically I just want to disable the DFU service and show that service at some other point

Also, this message appeared on the android app

[Vidar Berg]

AliMahmood123 said:

Didnt you say that I can just configure bonding and not set any DFU bonding flags in SDK? (See below my statement from the previous answer)

Yes. This is also the default configuration used in the buttonless template example. That is, bonding enabled but no bond forwarding to the bootloader. So this configuration allows you to secure connections during normal use while the main app is running, but not when you are in DFU mode.

The point is that NRF_DFU_BLE_REQUIRES_BONDS settings must match. You can't disable NRF_DFU_BLE_REQUIRES_BONDS in the app if it is enabled in the bootloader, and vice versa.

AliMahmood123 said:

By the SDK bonding flags I meant this actually NRF_DFU_BLE_REQUIRES_BONDS.. Kindly verify. Sorry man I am a bit confused about this. It caught my eye when you said I can just set SEC_PARAM_BOND on the main app so that I can bond without setting anything DFU_ BOND related in BL or APP.

I think it cant work without it, as the peer manager saves the session data while shifting from APP to DFU Mode BL

For Buttonless Secure DFU with bonds and encrypted connections during DFU, you must enable both SEC_PARAM_BOND and NRF_DFU_BLE_REQUIRES_BONDS

AliMahmood123 said:

Problems such as DFU retries and GATT errors, any ideas right off the bat? I will be sharing exact error logs here today itself though

I need more to go on I'm afraid. This can be a lot of things. Can you try repeat the test with our pre-compiled app and bootloader to see if you experience the same issues?

Testing Buttonless Secure DFU with bonds

[AliMahmood123]

For Buttonless Secure DFU with bonds and encrypted connections during DFU, you must enable both SEC_PARAM_BOND and NRF_DFU_BLE_REQUIRES_BONDS

I got that now, Thanks.

I need more to go on I'm afraid. This can be a lot of things. Can you try repeat the test with our pre-compiled app and bootloader to see if you experience the same issues?

Yes I repeated it. The same issue persists in Buttonless DFU example with bonds but it's a bit lesser than my custom Secure bonds + LESC

Buttonless example with Bonds

1) GATT Write not Permit
Happens mostly just once

2) GATT Conn Timeout
Happens mostly just once (Second try though). Sometimes both error occur together (1) and (2)

3) DFU Retry

Okay so after the above two errors which usually occur once (either ones). There is a guaranteed DFU retry, the peer gets disconnected.. idk why But it always happens and on the second retry its successful, but I have also noticed that the disconnection happens and the DFU restarts again on its own from 0%.

2) Custom APP - Bonding + LESC

Okay so the errors are same but the GATT errors sometimes occurs 3-4 times, and retry is also 2-3 times. It's mostly automatic, as in the DFU stops somewhere in between around 60% and retires again automatically. I also found it happening with just one retry too sometimes (like the example)

Point is the issue is with example project as well. Btw we are making our own app so perhaps we can negate it, the DFU is always successful though, just retires and stuff.

Note: In case of GATT error DFU has to be attempted again manually by user, in case of retries mostly it's automatic, in between of DFU it will start to re-attempt. Also regarding retry, the DFU always starts successfully at least.

Its the final nail in the coffin Vidar... You have been of tremendous help

[Vidar Berg]

Hi,

This is good progress. Though I don't think I have seen this instability problem before. Are you using the same phone for all your tests? My guess is that it might be a timing related issue. In that case, it's probably something you can work around in your app

As a test, maybe you could try entering DFU mode manually through nrfconnect by following the message sequence chart here: Message sequence charts

[AliMahmood123]

Yes I am using the same phone, does that matter? I have an old Nokia 6.1 Plus though. It's not a very recent phone

Okay I will try using nRF Connect and let you know, I'll use the dongle.

Also, what kind of timing issue it might be?

[Vidar Berg]

Generally It shouldn't matter what phone you use, but sometimes it does, no devices are perfect. Please let me know if you experience the same behavior with the dongle.

AliMahmood123 said:

Also, what kind of timing issue it might be?

It's hard to say. The disconnect during the transfer could be caused by drift on the LF clock (on either side of the link). A sniffer trace would likely provide some more clues.

[AliMahmood123]

Hey Vidar. Changing the phone worked. Thanks a lot! You have been of great help

[AliMahmood123]

However, once again I hope you don't mind. I am facing another problem with LESC + Bonding. I can't debug the application 

So I have different copies of my project. DFU with and without bonding I can easily debug even when the application is changed by skipping the CRC check in the bootloader, it works!

However, the same doesnt happen with Bonding + LESC. I spent a whole day today. Actually the code does start debugging but gets stuck on  SVCALL sd_softdevice_vector_table_base_set which is called inside  ble_dfu_buttonless_async_svci_init(). It's beyond me what is happening

My thought is that I had to add a _crypto_start and _crypto_end symbol in linker script for nRF crypto to be properly enabled. These symbols were coming from the cc310.lib files. The same code works perfectly with flashing the hex file, but it doesnt work the same on debug. In fact I get block verification error on j-link when debugging

Regarding why I need to debug urgently. I added NUS service and did some custom changes with the Bonding + LESC DFU. After that, upon DFU, before nrf_pwr_mgt_shutdown is hit, the system restarts automatically. I just wanted to know what's causing that even before shutdown

So there I have two issues again  But hopefully these will be the last ones

[Vidar Berg]

AliMahmood123 said:

However, the same doesnt happen with Bonding + LESC. I spent a whole day today. Actually the code does start debugging but gets stuck on  SVCALL sd_softdevice_vector_table_base_set which is called inside  ble_dfu_buttonless_async_svci_init(). It's beyond me what is happening

Can you post a screenshot showing the call stack, disassembly, and register view when it hangs?

AliMahmood123 said:

In fact I get block verification error on j-link when debugging

During debugging or when you try to flash the FW? Please post a screenshot of this as well.

[AliMahmood123]

Okay so I managed to debug the project at least. I dont merge all files and then flash and debug. I flashed the bootloader and then started to debug the project.

The debugger reaches till NVIC_SystemReset() meaning the system does try to go into DFU mode.

if ((m_pwr_mgmt_evt == NRF_PWR_MGMT_EVT_PREPARE_RESET)
     || (m_pwr_mgmt_evt == NRF_PWR_MGMT_EVT_PREPARE_DFU))
    {
        NVIC_SystemReset();
    }

Anyways, the debugger hits NRF_BREAKPOINT_COND in app_error_fault_handler in app_error_weak.c and then restarts.

So I think the system should have gone into DFU mode at least, but either it didnt go or something else happened. Any thoughts?

I promise I am going to close the issue after this haha. We have a release pending with all these features actually

[Vidar Berg]

The program can't reach both NVIC_SystemReset() in the pwr module and the flash breakpoint NRF_BREAKPOINT_COND in one session. Can you read out the error information from the app error handler?