App list empty after nRF Connect for Desktop updating

[cristian.anceschi]

Hi All

A few times ago,  I installed the nRF Connect for Desktop v.3.8.0 on my PC.

Getting started assistant, Programmer, Toolchain manager apps were installed  and everything worked properly.

Today launching the nRF Connect for Desktop 3.8.0 I was asked if I wanted to update to v3.10.0.

I confirmed the updating but when the operatino was completed, the apps page was completed empty.

I coudn't see any apps, all of them seem disappeared.

Clicking on Filters, the souces is black. If I remember properly, there should be 'Official' field

Trying uninstalling the nRF Connect for Desktop v3.10.0 and installing again the v 3.8.0, the apps page is still empty

Same condition even trying to restore Windows to yesterday i.e. before updating nRF Connect for Desktop to version v3.10.0

Any hints to solve the issue?

Thanks in advance

 

Cristian

[SwRa]

Hi Cristian,

Could you try accessing Setting -> Updates and then select "Check for Updates". This might make the apps visible. Also, Is your PC Windows 10.?

Regards,

Swathy

[cristian.anceschi]

Hi Swathy

Thanks for your prompt reply.

Unfortunately, even trying your suggestion, the apps are still not visible

Yes, the PC is Windows 10

Thanks and kind regards

Cristian