This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

PPK failing

Hello,

I have a somehow vage problem to get my PPK (first version Rev 1.0.0) up and running. I have the PPK connected to a MacBook Pro (M1) along with 2 other eval boards (one for Wireshark and an other for the Bluetooth Connect software to simulate a GATT client). A few days ago, I got that setup running (for a few minutes). All in all, the whole nRF Connect for Desktop seems to be very shaky. For example, once in while, I have to restart Whireshark, because suddenly, the associated Eval boards seems disconnected. I have to restart nRF Connect for Desktop once in a while, because pairing isn't possible anymore, using the Bluetooth Low Energy App.

I've installed the Intel-Version of the Segger drivers already. I restarted the Power Profile, with verbose logging (see attached log file). I'm using a PCA10056 (Version 2.0.1) eval board. SB40 is opened, An external JLink is used to debug the DUT. The DUT is working as expected accept, that an LED (connected to a GPIO) that is expected to light, is not lighting. I suspect that this is due to the PPK not working properly.

Power Select Switch and DUT Select Switch, both are set to DUT. Power on the eval board is set to ON, nRF Power Source on the DK is set to VDD. SW6 is set to DEFAULT.

What could be the problem here? Is the a chance, that upgrading to the PPK2 would solve my problem?

best regards and thanks in advance,

Torsten

2022-02-21T10_57_44.320Z-log.txt

# nRFConnect System Report - 2022-02-21T11-13-05.411Z

- System:     Apple Inc. MacBookPro18,1
- BIOS:       Apple Inc. null
- CPU:        1 x Apple M1 Pro 2.4 GHz 10 cores (10 physical)
- Memory:     430.9 MB free of 32 GB total
- Filesystem: /dev/disk3s1s1 (APFS) 1.8 TB 1.3% used

- OS:         macOS (12.2.1) darwin x64

- Versions
    - kernel: 21.3.0
    - git: 2.32.0
    - node: 14.16.0
    - python: 
    - python3: 3.8.9



- Connected devices:
    - 000683004602 PCA10056: /dev/tty.usbmodem0006830046021
    - 000683260958 PCA10056: /dev/tty.usbmodem0006832609581

  • Hi Torsten,

    Can you clarify what the issue with the PPK is? You say that you are having problems getting it up and running. Is the issue with opening or starting the PPK, or does it fail when it is already running? Or is the problem something else?

    Can you try erasing the firmware on the PPK and then programming it again?

    Best regards,

    Marte

  • Sorry, while editing the post for an hour, I might have deleted the crucial parts :-)

    When starting the Power Profiler App and selecting the DK in question, on the left side of the application, there is no start button, but the links to the help are still shown.

    Could you provide me instructions, as to how to refresh the PPKs firmware?

  • Hi,

    Thank you for clarifying.

    You can erase the PPK with the command nrfjprog --eraseall in a terminal. The Power Profiler app will reprogram the PPK if it is not programmed with the correct firmware, so this should happen by itself when you open the device after erasing the PPK.

    Best regards,

    Marte

Related