Hi Team,
We have a case open - 285055 - where we raise issues about some data being rejected from your nrfcloud platform. As a secondary investigation we are looking at the changes in behaviour of our sensors after 19/02/22. I've attached our data for you to view below.
I've conducted a preliminary investigation around the data that we were collecting from our deployed devices. Looking at this it is clear that for the majority of sensors something happened around 19/02 and their battery consumption drastically increased. Calculating the gradients as an estimate their power consumption doubled but you can see that some of them stopped returning data all together.
Given these were all out in the field and had no firmware changes applied from 18/02 to 19/02 can you comment on what happens to these devices if the local mobile network suffers issues? I know that the V2.0 asset tracker firmware was deployed around then but storm Eunice battered the area, likely damaging a mast in the process.
As I said, can you comment on what might have caused this drastic change in behaviour and battery consumption?
Best regards,
Elliot
