iBASIS eSIM Activation

Greetings.  Like some others, I recently tried to activate the iBASIS eSIM included with a nRF9160 DK and found that the SIM had expired and could no longer be activated.  I filed a ticket with iBASIS and received a free replacement eSIM.  I am now trying to activate that SIM and find that the nRF Cloud portal does not accept ICCID numbers with more than 18 digits,  My new iBASIS eSIM has a 19 digit ICCID.  If I'm not mistaken, aren't ICCID 18-22 digit numbers?  

Both the ICCID on the SIM carrier card and the number on the SIM itself match and are 19 digits.

How can I activate my SIM?

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