Problem running nRFConnect 3.10 on Mac Mojave 10.14.6.

[Urdar]

The newest version that will run on my mac is 3.8.  any never version will just freece at the startup window.

...but the programing app crashes when I try to add a file in 3.8, so it not much help in that...

3.10 Intel version works fine on my Monterey 12.0.1 Apple M1 chip laptop.

What to do...

[Marte Myrvold]

Hi,

The tools are supported on the last stable version of an OS, so unfortunately we cannot guarantee that it will work on older versions. The oldest version of macOS supported in the later versions of nRF Connect for Desktop is 10.15.

There were also some issues with the Programmer in nRF Connect for Desktop 3.8, but you can downgrade to 3.7. When doing this you must also install app versions compatible with 3.7:

1. Download the latest 3.7 version of nRF Connect for Desktop from https://www.nordicsemi.com/Products/Development-tools/nRF-Connect-for-desktop/Download?lang=en#infotabs (for macOS this is 3.7.2).
2. After starting nRF Connect for Desktop 3.7 a prompt will come up about upgrading. Click “No” on this.
3. In the Settings, click on “Add source”, enter the URL http://developer.nordicsemi.com/.pc-tools/nrfconnect-apps/3.7-apps/apps.json and click “Add”.
4. Back in the list of all apps, all apps should show up twice now, one with “official” below them and one with “3.7 compatible apps” below them. If you want to hide the incompatible versions, click on “Filter” and deselect “Official”.
5. Install the apps you need in the old versions and use them.

Best regards,

Marte