Power Profiler Kit stops recording with error "Corrupt data detected, please check connection to PPK."

[Verena]

Hey,

my Power Profiler Kit on a nRF52840 DK stops recording after some time with the error message "Corrupt data detected, please check connection to PPK."

The time period is always very similar. Yesterday it was always around 5 minutes, today only 2 minutes. I checked different usb cables, different USB slots, put the PPK on another DK and also used an external power source or not. Why is this error occuring? What can I do?

Best regards 

Verena

[SwRa]

Hi,

Is this the power profiler kit 1 (ppk1) or the power profiler kit 2 (ppk2). Also, what version of the nrf connect for desktop and power profiler are you using.?

Kind Regards,

Swathy

[Verena]

It is the ppk1 and I am using nRF Connect v3.10.0 and the power profiler v3.4.3

[Verena]

Short before I get the error message, the DK is using a big amount of current. Usually it is around 1 uA and short before stopping there is a peak with 25 mA.

[SwRa]

Hi Verena,

Could you provide the log of power profiler.?

Regards,

Swathy

[Verena]

2022-03-28T14:55:56.835Z DEBUG nRFConnect path: C:\Users\Verena\AppData\Local\Programs\nrfconnect\resources\app.asar
2022-03-28T14:55:56.835Z DEBUG HomeDir: C:\Users\Verena
2022-03-28T14:55:56.835Z DEBUG TmpDir: C:\Users\Verena\AppData\Local\Temp
2022-03-28T14:56:00.829Z DEBUG iface: VirtualBox Host-Only Network
2022-03-28T14:56:00.830Z DEBUG IP4: 192.168.56.1
2022-03-28T14:56:00.830Z DEBUG IP6: fe80::f10e:d9a6:4388:aa32
2022-03-28T14:56:00.830Z DEBUG MAC: 0a:00:27:00:00:28
2022-03-28T14:56:00.831Z DEBUG Client Id: 616acbb148849abc434beaec9d6f472c37bcb565
2022-03-28T14:56:00.832Z DEBUG Google Analytics for category pc-nrfconnect-ppk has initialized
2022-03-28T14:56:02.293Z INFO Validating firmware for device with s/n 000683747790
2022-03-28T14:56:02.298Z DEBUG Found matching firmware definition nrf52
2022-03-28T14:56:07.565Z DEBUG Programming 000683747790 with C:\Users\Verena\.nrfconnect-apps\node_modules\pc-nrfconnect-ppk\firmware\ppk_nrfconnect.hex
2022-03-28T14:56:08.645Z INFO Uploading image through JLink: 0%
2022-03-28T14:56:09.423Z INFO Uploading image through JLink: 100%
2022-03-28T14:56:09.751Z INFO Device programming completed.
2022-03-28T14:56:09.751Z DEBUG Resetting 000683747790
2022-03-28T14:56:11.258Z INFO Opening device with s/n 000683747790
2022-03-28T14:56:11.260Z DEBUG Sending usage data...
2022-03-28T14:56:11.260Z DEBUG Category: pc-nrfconnect-ppk
2022-03-28T14:56:11.261Z DEBUG Action: PPK1 selected
2022-03-28T14:56:11.261Z DEBUG Label: undefined
2022-03-28T14:56:11.261Z DEBUG Usage data has not been sent. isSendingUsageData is set to false.
2022-03-28T14:56:11.420Z INFO Initializing the PPK
2022-03-28T14:56:11.420Z INFO SEGGER serial number:  000683747790
2022-03-28T14:56:11.420Z INFO SEGGER version:  J-Link OB-SAM3U128-V2-NordicSemi compiled Feb  2 2021 16:47:20
2022-03-28T14:56:13.685Z INFO Trigger length updated to 10 ms
2022-03-28T14:56:13.725Z INFO PPK started
2022-03-28T14:56:13.759Z INFO PPK opened
2022-03-28T14:56:22.199Z DEBUG Sending usage data...
2022-03-28T14:56:22.199Z DEBUG Category: pc-nrfconnect-ppk
2022-03-28T14:56:22.199Z DEBUG Action: Real Time sampling started
2022-03-28T14:56:22.199Z DEBUG Label: undefined
2022-03-28T14:56:22.199Z DEBUG Usage data has not been sent. isSendingUsageData is set to false.
2022-03-28T14:56:22.235Z INFO Sampling started
2022-03-28T15:01:39.050Z ERROR Corrupt data detected, please check connection to PPK.
2022-03-28T15:01:39.121Z DEBUG Measurement range not detected
2022-03-28T15:01:39.181Z INFO Sampling stopped
2022-03-28T15:01:39.182Z ERROR Corrupt data detected, please check connection to PPK.
2022-03-28T15:01:39.507Z DEBUG Measurement range not detected
2022-03-28T15:01:39.557Z INFO PPK closed