Thingy91 - start-up problem will not connect to LTE using NB-iot

trying to setup thingy91 got NB-iot SIM tried updating the apn but it won't connect even though there's signal 

2022-03-30T19:57:02.238Z INFO Application data folder: C:\Users\PalmLab\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2022-03-30T19:57:02.965Z DEBUG App pc-nrfconnect-linkmonitor v2.0.0 official
2022-03-30T19:57:02.965Z DEBUG App path: C:\Users\PalmLab\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2022-03-30T19:57:02.966Z DEBUG nRFConnect 3.10.0, required by the app is (^3.8.0)
2022-03-30T19:57:02.966Z DEBUG nRFConnect path: C:\Users\PalmLab\AppData\Local\Programs\nrfconnect\resources\app.asar
2022-03-30T19:57:02.966Z DEBUG HomeDir: C:\Users\PalmLab
2022-03-30T19:57:02.966Z DEBUG TmpDir: C:\Users\PalmLab\AppData\Local\Temp
2022-03-30T19:57:49.553Z INFO Modem port is opened
2022-03-30T19:57:49.568Z DEBUG modem >> AT+CFUN?
2022-03-30T19:57:49.586Z DEBUG modem << +CFUN: 1
2022-03-30T19:57:49.590Z DEBUG modem << OK
2022-03-30T19:57:49.608Z DEBUG modem >> AT+CGSN=1
2022-03-30T19:57:49.630Z DEBUG modem << +CGSN: "352656101079492"
2022-03-30T19:57:49.633Z DEBUG modem << OK
2022-03-30T19:57:49.639Z DEBUG modem >> AT+CGMI
2022-03-30T19:57:49.659Z DEBUG modem << Nordic Semiconductor ASA
2022-03-30T19:57:49.664Z DEBUG modem << OK
2022-03-30T19:57:49.668Z DEBUG modem >> AT+CGMM
2022-03-30T19:57:49.685Z DEBUG modem << nRF9160-SICA
2022-03-30T19:57:49.689Z DEBUG modem << OK
2022-03-30T19:57:49.695Z DEBUG modem >> AT+CGMR
2022-03-30T19:57:49.711Z DEBUG modem << mfw_nrf9160_1.3.1
2022-03-30T19:57:49.713Z DEBUG modem << OK
2022-03-30T19:57:49.715Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.3.1] SerNr: 352656101079492
2022-03-30T19:57:49.717Z DEBUG modem >> AT+CEMODE?
2022-03-30T19:57:49.732Z DEBUG modem << +CEMODE: 0
2022-03-30T19:57:49.735Z DEBUG modem << OK
2022-03-30T19:57:49.748Z DEBUG modem >> AT%XCBAND=?
2022-03-30T19:57:49.771Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,19,20,25,26,28,66)
2022-03-30T19:57:49.774Z DEBUG modem << OK
2022-03-30T19:57:49.783Z DEBUG modem >> AT+CMEE?
2022-03-30T19:57:49.799Z DEBUG modem << +CMEE: 0
2022-03-30T19:57:49.801Z DEBUG modem << OK
2022-03-30T19:57:49.807Z DEBUG modem >> AT+CMEE=1
2022-03-30T19:57:49.824Z DEBUG modem << OK
2022-03-30T19:57:49.828Z DEBUG modem >> AT+CNEC?
2022-03-30T19:57:49.834Z DEBUG modem << +CNEC: 0
2022-03-30T19:57:49.836Z DEBUG modem << OK
2022-03-30T19:57:49.841Z DEBUG modem >> AT+CNEC=24
2022-03-30T19:57:49.848Z DEBUG modem << OK
2022-03-30T19:57:49.851Z DEBUG modem >> AT+CGEREP?
2022-03-30T19:57:49.858Z DEBUG modem << +CGEREP: 0,0
2022-03-30T19:57:49.860Z DEBUG modem << OK
2022-03-30T19:57:49.863Z DEBUG modem >> AT+CGDCONT?
2022-03-30T19:57:49.874Z DEBUG modem << +CGDCONT: 0,"","","",0,0
2022-03-30T19:57:49.876Z DEBUG modem << OK
2022-03-30T19:57:49.884Z DEBUG modem >> AT+CGACT?
2022-03-30T19:57:49.891Z DEBUG modem << +CGACT: 0,0
2022-03-30T19:57:49.894Z DEBUG modem << OK
2022-03-30T19:57:49.903Z DEBUG modem >> AT+CGEREP=1
2022-03-30T19:57:49.912Z DEBUG modem << OK
2022-03-30T19:57:49.915Z DEBUG modem >> AT+CIND=1,1,1
2022-03-30T19:57:49.924Z DEBUG modem << OK
2022-03-30T19:57:49.928Z DEBUG modem >> AT+CEREG=5
2022-03-30T19:57:49.935Z DEBUG modem << OK
2022-03-30T19:57:49.942Z DEBUG modem >> AT+CEREG?
2022-03-30T19:57:49.949Z DEBUG modem << +CEREG: 5,2
2022-03-30T19:57:49.951Z DEBUG modem << OK
2022-03-30T19:57:49.964Z DEBUG modem >> AT%CESQ=1
2022-03-30T19:57:49.973Z DEBUG modem << OK
2022-03-30T19:57:49.977Z DEBUG modem >> AT+CESQ
2022-03-30T19:57:49.985Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2022-03-30T19:57:49.988Z DEBUG modem << OK
2022-03-30T19:57:49.997Z DEBUG modem >> AT%XSIM=1
2022-03-30T19:57:50.007Z DEBUG modem << OK
2022-03-30T19:57:50.012Z DEBUG modem >> AT%XSIM?
2022-03-30T19:57:50.018Z DEBUG modem << %XSIM: 1
2022-03-30T19:57:50.020Z DEBUG modem << OK
2022-03-30T19:57:50.032Z DEBUG modem >> AT+CPIN?
2022-03-30T19:57:50.041Z DEBUG modem << +CPIN: READY
2022-03-30T19:57:50.043Z DEBUG modem << OK
2022-03-30T19:57:50.049Z DEBUG modem >> AT+CPINR="SIM PIN"
2022-03-30T19:57:50.064Z DEBUG modem << +CPINR: "SIM PIN",3
2022-03-30T19:57:50.066Z DEBUG modem << OK
2022-03-30T19:57:50.075Z DEBUG modem >> AT+CIMI
2022-03-30T19:57:50.083Z DEBUG modem << 420016104232507
2022-03-30T19:57:50.085Z DEBUG modem << OK
2022-03-30T19:57:50.087Z INFO IMSIdentity: 420016104232507
2022-03-30T19:57:53.965Z DEBUG modem << %CESQ: 74,3,25,3
2022-03-30T19:57:53.978Z DEBUG modem << +CEREG: 2,"5320","01B3A85B",9
2022-03-30T19:57:54.000Z DEBUG modem << [00:00:52.132,965] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m
2022-03-30T19:57:54.365Z DEBUG modem << +CSCON: 1
2022-03-30T19:57:54.611Z DEBUG modem << +CNEC_EMM: 15
2022-03-30T19:57:54.620Z DEBUG modem << +CEREG: 2,"5320","01B3A85B",9,0,15
2022-03-30T19:57:54.970Z DEBUG modem << +CSCON: 0
2022-03-30T19:57:55.216Z DEBUG modem << %CESQ: 255,0,255,0
2022-03-30T19:57:55.228Z DEBUG modem << +CEREG: 2
2022-03-30T19:57:55.238Z DEBUG modem << [00:00:53.383,697] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m
2022-03-30T19:57:55.847Z DEBUG modem << %CESQ: 75,3,24,3
2022-03-30T19:59:02.108Z DEBUG modem << [00:02:00.254,791] [0m<inf> event_manager: APP_EVT_DATA_GET_ALL[0m
2022-03-30T19:59:02.113Z DEBUG modem << [00:02:00.261,474] [0m<inf> event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS, MOD_STAT)[0m
2022-03-30T19:59:02.117Z DEBUG modem << [00:02:00.275,939] [0m<inf> event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m
2022-03-30T19:59:02.130Z DEBUG modem << [00:02:00.298,187] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T19:59:02.142Z DEBUG modem << [00:02:00.310,485] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T19:59:02.152Z DEBUG modem << [00:02:00.320,648] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T19:59:02.193Z DEBUG modem << [00:02:00.330,657] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T19:59:02.195Z DEBUG modem << [00:02:00.338,714] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T19:59:02.196Z DEBUG modem << [00:02:00.346,008] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T19:59:02.197Z DEBUG modem << [00:02:00.353,546] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T19:59:02.198Z DEBUG modem << [00:02:00.360,961] [0m<inf> event_manager: MODEM_EVT_MODEM_STATIC_DATA_NOT_READY[0m
2022-03-30T19:59:02.224Z DEBUG modem << [00:02:00.372,497] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T19:59:02.226Z DEBUG modem << [00:02:00.380,462] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T19:59:02.229Z DEBUG modem << [00:02:00.388,397] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T19:59:02.261Z DEBUG modem << [00:02:00.398,773] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T19:59:02.262Z DEBUG modem << [00:02:00.406,860] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T19:59:02.264Z DEBUG modem << [00:02:00.414,184] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T19:59:02.264Z DEBUG modem << [00:02:00.421,691] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T19:59:02.265Z DEBUG modem << [00:02:00.429,046] [0m<inf> event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m
2022-03-30T19:59:02.290Z DEBUG modem << [00:02:00.440,124] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T19:59:02.292Z DEBUG modem << [00:02:00.447,937] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T19:59:02.293Z DEBUG modem << [00:02:00.455,780] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T19:59:02.297Z DEBUG modem << [00:02:00.465,789] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T19:59:02.332Z DEBUG modem << [00:02:00.478,149] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T19:59:02.333Z DEBUG modem << [00:02:00.485,443] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T19:59:02.334Z DEBUG modem << [00:02:00.492,950] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T19:59:02.336Z DEBUG modem << [00:02:00.500,274] [0m<inf> event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m
2022-03-30T19:59:02.360Z DEBUG modem << %NCELLMEAS: 0,"01B3A85B","42003","5320",80,6246,119,74,28,120271,52663
2022-03-30T19:59:02.362Z DEBUG modem << [00:02:00.521,972] [0m<inf> event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-03-30T19:59:02.363Z DEBUG modem << [00:02:00.529,968] [0m<inf> event_manager: DATA_EVT_DATA_READY[0m
2022-03-30T19:59:34.251Z DEBUG modem << %CESQ: 255,0,255,0
2022-03-30T19:59:38.924Z DEBUG modem << %CESQ: 45,2,20,2
2022-03-30T19:59:38.933Z DEBUG modem << +CEREG: 2,"2B06","03447A11",9
2022-03-30T19:59:38.952Z DEBUG modem << [00:02:37.095,581] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m
2022-03-30T19:59:39.078Z DEBUG modem << +CSCON: 1
2022-03-30T19:59:39.288Z DEBUG modem << +CNEC_EMM: 15
2022-03-30T19:59:39.293Z DEBUG modem << +CEREG: 2,"2B06","03447A11",9,0,15
2022-03-30T19:59:39.343Z DEBUG modem << +CSCON: 0
2022-03-30T19:59:40.817Z DEBUG modem << %CESQ: 255,0,255,0
2022-03-30T19:59:40.822Z DEBUG modem << +CEREG: 2
2022-03-30T19:59:40.833Z DEBUG modem << [00:02:38.988,739] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m
2022-03-30T19:59:44.664Z DEBUG modem >> AT%XAPNSTATUS=1,"jawalnet.com.sa"
2022-03-30T19:59:44.673Z DEBUG modem << OK
2022-03-30T20:00:29.286Z DEBUG modem << %CESQ: 47,2,22,3
2022-03-30T20:00:29.313Z DEBUG modem << %CESQ: 48,2,31,4
2022-03-30T20:00:36.271Z DEBUG modem >> AT+CGDCONT= 1,"IP","jawalnet.com.sa","0.0.0.0",0,0
2022-03-30T20:00:36.294Z DEBUG modem << OK
2022-03-30T20:01:02.092Z DEBUG modem << [00:04:00.254,821] [0m<inf> event_manager: APP_EVT_DATA_GET_ALL[0m
2022-03-30T20:01:02.095Z DEBUG modem << [00:04:00.261,352] [0m<inf> event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS)[0m
2022-03-30T20:01:02.112Z DEBUG modem << [00:04:00.275,939] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:01:02.114Z DEBUG modem << [00:04:00.283,691] [0m<inf> event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m
2022-03-30T20:01:02.127Z DEBUG modem << [00:04:00.291,290] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:01:02.129Z DEBUG modem << [00:04:00.299,102] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:01:02.167Z DEBUG modem << [00:04:00.308,959] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:01:02.169Z DEBUG modem << [00:04:00.316,894] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:01:02.172Z DEBUG modem << [00:04:00.324,188] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:01:02.175Z DEBUG modem << [00:04:00.331,695] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:01:02.177Z DEBUG modem << [00:04:00.339,019] [0m<inf> event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m
2022-03-30T20:01:02.193Z DEBUG modem << [00:04:00.350,280] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:01:02.196Z DEBUG modem << [00:04:00.358,093] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:01:02.198Z DEBUG modem << [00:04:00.365,905] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:01:02.233Z DEBUG modem << [00:04:00.375,854] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:01:02.235Z DEBUG modem << [00:04:00.383,758] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:01:02.236Z DEBUG modem << [00:04:00.391,052] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:01:02.237Z DEBUG modem << [00:04:00.398,712] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:01:02.238Z DEBUG modem << [00:04:00.406,005] [0m<inf> event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m
2022-03-30T20:01:02.260Z DEBUG modem << %NCELLMEAS: 0,"03447A11","42001","2B06",160,1541,14,49,28,238035,157285
2022-03-30T20:01:02.261Z DEBUG modem << [00:04:00.426,879] [0m<inf> event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-03-30T20:01:02.262Z DEBUG modem << [00:04:00.434,783] [0m<inf> event_manager: DATA_EVT_DATA_READY[0m
2022-03-30T20:01:30.752Z DEBUG modem << %CESQ: 41,2,27,3
2022-03-30T20:01:38.431Z DEBUG modem << %CESQ: 44,2,22,3
2022-03-30T20:01:40.991Z DEBUG modem << %CESQ: 45,2,27,3
2022-03-30T20:02:09.151Z DEBUG modem << %CESQ: 48,2,32,4
2022-03-30T20:02:14.270Z DEBUG modem << %CESQ: 45,2,27,3
2022-03-30T20:02:43.048Z DEBUG modem >> AT+FCLASS=?
2022-03-30T20:02:43.056Z DEBUG modem << +CME ERROR: 0
2022-03-30T20:02:43.058Z ERROR Error: AT+FCLASS=?
 failed: phone failure
2022-03-30T20:03:02.089Z DEBUG modem << [00:06:00.254,852] [0m<inf> event_manager: APP_EVT_DATA_GET_ALL[0m
2022-03-30T20:03:02.091Z DEBUG modem << [00:06:00.261,413] [0m<inf> event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS, GNSS)[0m
2022-03-30T20:03:02.122Z DEBUG modem << [00:06:00.287,567] [0m<inf> event_manager: GNSS_EVT_ACTIVE[0m
2022-03-30T20:03:02.125Z DEBUG modem << [00:06:00.293,487] [0m<inf> event_manager: GNSS_EVT_AGPS_NEEDED[0m
2022-03-30T20:03:02.128Z DEBUG modem << [00:06:00.300,292] [1;33m<wrn> data_module: Failed to request A-GPS data, error: -13[0m
2022-03-30T20:03:02.133Z DEBUG modem << [00:06:00.308,044] [1;33m<wrn> data_module: This is expected to fail if we are not in a connected state[0m
2022-03-30T20:03:02.167Z DEBUG modem << [00:06:00.320,556] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:03:02.169Z DEBUG modem << [00:06:00.328,460] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:03:02.172Z DEBUG modem << [00:06:00.336,303] [0m<inf> event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m
2022-03-30T20:03:02.175Z DEBUG modem << [00:06:00.343,902] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:03:02.207Z DEBUG modem << [00:06:00.353,912] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:03:02.209Z DEBUG modem << [00:06:00.361,999] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:03:02.212Z DEBUG modem << [00:06:00.369,293] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:03:02.214Z DEBUG modem << [00:06:00.376,800] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:03:02.216Z DEBUG modem << [00:06:00.384,185] [0m<inf> event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m
2022-03-30T20:03:02.234Z DEBUG modem << [00:06:00.395,690] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:03:02.236Z DEBUG modem << [00:06:00.403,472] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:03:02.239Z DEBUG modem << [00:06:00.411,346] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:03:02.274Z DEBUG modem << [00:06:00.421,295] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:03:02.276Z DEBUG modem << [00:06:00.429,229] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:03:02.279Z DEBUG modem << [00:06:00.436,523] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:03:02.281Z DEBUG modem << [00:06:00.444,030] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:03:02.285Z DEBUG modem << [00:06:00.451,354] [0m<inf> event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m
2022-03-30T20:03:05.471Z DEBUG modem << %CESQ: 47,2,32,4
2022-03-30T20:03:05.523Z DEBUG modem << %NCELLMEAS: 0,"03447A11","42001","2B06",160,1541,14,51,30,363475,157285
2022-03-30T20:03:05.525Z DEBUG modem << [00:06:03.700,744] [0m<inf> event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-03-30T20:03:15.710Z DEBUG modem << %CESQ: 41,2,20,2
2022-03-30T20:03:18.270Z DEBUG modem << %CESQ: 43,2,28,4
2022-03-30T20:03:28.510Z DEBUG modem << %CESQ: 48,2,33,4
2022-03-30T20:03:38.202Z DEBUG modem >> AT+CPIN?
2022-03-30T20:03:38.209Z DEBUG modem << +CPIN: READY
2022-03-30T20:03:38.214Z DEBUG modem << OK
2022-03-30T20:03:38.215Z DEBUG modem >> AT+CPINR="SIM PIN"
2022-03-30T20:03:38.229Z DEBUG modem << +CPINR: "SIM PIN",3
2022-03-30T20:03:38.230Z DEBUG modem << OK
2022-03-30T20:03:56.669Z DEBUG modem << %CESQ: 45,2,28,4
2022-03-30T20:04:17.120Z DEBUG modem << [00:07:15.300,292] [0m<inf> event_manager: DATA_EVT_DATA_READY[0m
2022-03-30T20:04:51.092Z DEBUG modem >> AT+CPIN="0000",3
2022-03-30T20:04:51.103Z DEBUG modem << +CME ERROR: 0
2022-03-30T20:04:51.105Z ERROR Error: AT+CPIN="0000",3
 failed: phone failure
2022-03-30T20:04:55.549Z DEBUG modem << %CESQ: 36,1,21,3
2022-03-30T20:04:58.108Z DEBUG modem << %CESQ: 42,2,28,4
2022-03-30T20:05:02.071Z DEBUG modem << [00:08:00.254,882] [0m<inf> event_manager: APP_EVT_DATA_GET_ALL[0m
2022-03-30T20:05:02.107Z DEBUG modem << [00:08:00.261,413] [0m<inf> event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS, GNSS)[0m
2022-03-30T20:05:02.109Z DEBUG modem << [00:08:00.272,583] [1;33m<wrn> gnss_module: GNSS search already active and will not be restarted[0m
2022-03-30T20:05:02.110Z DEBUG modem << [00:08:00.281,341] [1;33m<wrn> gnss_module: Try setting a sample/publication interval greater[0m
2022-03-30T20:05:02.111Z DEBUG modem << [00:08:00.289,916] [1;33m<wrn> gnss_module: than the GNSS search timeout.[0m
2022-03-30T20:05:02.142Z DEBUG modem << [00:08:00.300,689] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:05:02.144Z DEBUG modem << [00:08:00.308,441] [0m<inf> event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m
2022-03-30T20:05:02.145Z DEBUG modem << [00:08:00.316,040] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:05:02.148Z DEBUG modem << [00:08:00.323,852] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:05:02.184Z DEBUG modem << [00:08:00.333,709] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:05:02.187Z DEBUG modem << [00:08:00.341,644] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:05:02.197Z DEBUG modem << [00:08:00.348,937] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:05:02.200Z DEBUG modem << [00:08:00.356,445] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:05:02.202Z DEBUG modem << [00:08:00.363,769] [0m<inf> event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m
2022-03-30T20:05:02.220Z DEBUG modem << [00:08:00.375,701] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:05:02.223Z DEBUG modem << [00:08:00.383,483] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:05:02.225Z DEBUG modem << [00:08:00.391,296] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:05:02.250Z DEBUG modem << [00:08:00.401,184] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:05:02.252Z DEBUG modem << [00:08:00.409,088] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:05:02.266Z DEBUG modem << [00:08:00.416,381] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:05:02.268Z DEBUG modem << [00:08:00.424,011] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:05:02.270Z DEBUG modem << [00:08:00.431,335] [0m<inf> event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m
2022-03-30T20:05:02.281Z DEBUG modem << %NCELLMEAS: 0,"03447A11","42001","2B06",160,1541,14,48,30,478675,1541,12,42,16,0,157285
2022-03-30T20:05:02.283Z DEBUG modem << [00:08:00.463,348] [0m<inf> event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-03-30T20:05:05.619Z DEBUG modem >> AT+CPIN=0000,3
2022-03-30T20:05:05.626Z DEBUG modem << +CME ERROR: 0
2022-03-30T20:05:05.627Z ERROR Error: AT+CPIN=0000,3
 failed: phone failure
2022-03-30T20:05:18.588Z DEBUG modem << %CESQ: 50,2,32,4
2022-03-30T20:05:21.148Z DEBUG modem << %CESQ: 44,2,30,4
2022-03-30T20:05:36.892Z DEBUG modem << [00:08:35.068,786] [0m<inf> event_manager: UI_EVT_BUTTON_DATA_READY[0m
2022-03-30T20:05:36.894Z DEBUG modem << [00:08:35.075,347] [0m<inf> event_manager: DATA_EVT_UI_DATA_READY[0m
2022-03-30T20:05:52.431Z DEBUG modem >> AT+CGREG?
2022-03-30T20:05:52.438Z DEBUG modem << +CME ERROR: 0
2022-03-30T20:05:52.440Z ERROR Error: AT+CGREG?
 failed: phone failure
2022-03-30T20:06:02.108Z DEBUG modem << %CESQ: 49,2,32,4
2022-03-30T20:06:17.113Z DEBUG modem << [00:09:15.297,760] [0m<inf> event_manager: DATA_EVT_DATA_READY[0m
2022-03-30T20:06:22.588Z DEBUG modem << %CESQ: 44,2,32,4
2022-03-30T20:06:32.615Z DEBUG modem >> AT+COPS?
2022-03-30T20:06:32.622Z DEBUG modem << +COPS: 0
2022-03-30T20:06:32.630Z DEBUG modem << OK
2022-03-30T20:06:49.939Z DEBUG modem >> AT+CSQ
2022-03-30T20:06:49.945Z DEBUG modem << +CSQ: 99,99
2022-03-30T20:06:49.946Z DEBUG modem << OK
2022-03-30T20:06:52.842Z DEBUG modem << [00:09:51.017,364] [0m<inf> event_manager: GNSS_EVT_TIMEOUT[0m
2022-03-30T20:06:52.844Z DEBUG modem << [00:09:51.023,376] [0m<inf> event_manager: GNSS_EVT_INACTIVE[0m
2022-03-30T20:06:52.850Z DEBUG modem << [00:09:51.029,479] [0m<inf> event_manager: DATA_EVT_DATA_READY[0m
2022-03-30T20:07:02.079Z DEBUG modem << [00:10:00.254,913] [0m<inf> event_manager: APP_EVT_DATA_GET_ALL[0m
2022-03-30T20:07:02.081Z DEBUG modem << [00:10:00.261,474] [0m<inf> event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS, GNSS)[0m
2022-03-30T20:07:02.097Z DEBUG modem << [00:10:00.285,888] [0m<inf> event_manager: GNSS_EVT_ACTIVE[0m
2022-03-30T20:07:02.108Z DEBUG modem << [00:10:00.294,555] [0m<inf> event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m
2022-03-30T20:07:02.133Z DEBUG modem << [00:10:00.303,710] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:07:02.136Z DEBUG modem << [00:10:00.311,584] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:07:02.139Z DEBUG modem << [00:10:00.319,366] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:07:02.175Z DEBUG modem << [00:10:00.329,406] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:07:02.178Z DEBUG modem << [00:10:00.337,554] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:07:02.181Z DEBUG modem << [00:10:00.344,848] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:07:02.183Z DEBUG modem << [00:10:00.352,386] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:07:02.185Z DEBUG modem << [00:10:00.359,832] [0m<inf> event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m
2022-03-30T20:07:02.201Z DEBUG modem << [00:10:00.371,307] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:07:02.203Z DEBUG modem << [00:10:00.379,089] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:07:02.208Z DEBUG modem << [00:10:00.386,993] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:07:02.219Z DEBUG modem << [00:10:00.396,942] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:07:02.222Z DEBUG modem << [00:10:00.404,846] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:07:02.240Z DEBUG modem << [00:10:00.412,261] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:07:02.243Z DEBUG modem << [00:10:00.419,769] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:07:02.244Z DEBUG modem << [00:10:00.427,093] [0m<inf> event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m
2022-03-30T20:07:06.158Z DEBUG modem << %NCELLMEAS: 0,"03447A11","42001","2B06",160,1541,14,48,31,604115,157285
2022-03-30T20:07:06.162Z DEBUG modem << [00:10:04.344,390] [0m<inf> event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-03-30T20:07:25.592Z DEBUG modem >> AT+cgatt=1
2022-03-30T20:07:25.604Z DEBUG modem << OK
2022-03-30T20:07:34.266Z DEBUG modem << %CESQ: 49,2,32,4
2022-03-30T20:07:57.306Z DEBUG modem << %CESQ: 42,2,28,4
2022-03-30T20:08:06.900Z DEBUG modem >> AT+CGDCONT= 1,"IP","jawalnet.com.sa","0.0.0.0",0,0
2022-03-30T20:08:06.911Z DEBUG modem << OK
2022-03-30T20:08:10.106Z DEBUG modem << %CESQ: 48,2,30,4
2022-03-30T20:08:12.666Z DEBUG modem << %CESQ: 41,2,30,4
2022-03-30T20:08:17.101Z DEBUG modem << [00:11:15.292,114] [0m<inf> event_manager: DATA_EVT_DATA_READY[0m
2022-03-30T20:08:40.826Z DEBUG modem << %CESQ: 37,1,25,3
2022-03-30T20:08:53.625Z DEBUG modem << %CESQ: 43,2,27,3
2022-03-30T20:08:57.914Z DEBUG modem >> AT+CGACT=1,1
2022-03-30T20:08:57.922Z DEBUG modem << +CME ERROR: 176
2022-03-30T20:08:57.924Z ERROR Error: AT+CGACT=1,1
 failed: Protocol error, unspecified
2022-03-30T20:08:58.746Z DEBUG modem << %CESQ: 32,1,18,2
2022-03-30T20:09:01.306Z DEBUG modem << %CESQ: 33,1,24,3
2022-03-30T20:09:02.100Z DEBUG modem << [00:12:00.254,943] [0m<inf> event_manager: APP_EVT_DATA_GET_ALL[0m
2022-03-30T20:09:02.102Z DEBUG modem << [00:12:00.261,444] [0m<inf> event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS, GNSS)[0m
2022-03-30T20:09:02.103Z DEBUG modem << [00:12:00.272,613] [1;33m<wrn> gnss_module: GNSS search already active and will not be restarted[0m
2022-03-30T20:09:02.104Z DEBUG modem << [00:12:00.281,402] [1;33m<wrn> gnss_module: Try setting a sample/publication interval greater[0m
2022-03-30T20:09:02.105Z DEBUG modem << [00:12:00.289,947] [1;33m<wrn> gnss_module: than the GNSS search timeout.[0m
2022-03-30T20:09:02.134Z DEBUG modem << [00:12:00.300,811] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:09:02.136Z DEBUG modem << [00:12:00.308,532] [0m<inf> event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m
2022-03-30T20:09:02.137Z DEBUG modem << [00:12:00.316,162] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:09:02.138Z DEBUG modem << [00:12:00.323,944] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:09:02.174Z DEBUG modem << [00:12:00.333,862] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:09:02.175Z DEBUG modem << [00:12:00.341,766] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:09:02.177Z DEBUG modem << [00:12:00.349,060] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:09:02.178Z DEBUG modem << [00:12:00.356,567] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:09:02.179Z DEBUG modem << [00:12:00.363,891] [0m<inf> event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m
2022-03-30T20:09:02.192Z DEBUG modem << [00:12:00.375,152] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-03-30T20:09:02.207Z DEBUG modem << [00:12:00.382,965] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-03-30T20:09:02.210Z DEBUG modem << [00:12:00.390,747] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-03-30T20:09:02.240Z DEBUG modem << [00:12:00.400,634] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-03-30T20:09:02.242Z DEBUG modem << [00:12:00.408,538] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-03-30T20:09:02.243Z DEBUG modem << [00:12:00.415,832] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-03-30T20:09:02.245Z DEBUG modem << [00:12:00.423,339] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-03-30T20:09:02.245Z DEBUG modem << [00:12:00.430,664] [0m<inf> event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m
2022-03-30T20:09:02.278Z DEBUG modem << %NCELLMEAS: 0,"03447A11","42001","2B06",160,1541,14,37,21,719315,1541,12,36,19,0,157285
2022-03-30T20:09:02.279Z DEBUG modem << [00:12:00.467,742] [0m<inf> event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-03-30T20:09:03.866Z DEBUG modem << %CESQ: 37,1,17,2
2022-03-30T20:09:06.426Z DEBUG modem << %CESQ: 35,1,22,3
2022-03-30T20:09:08.985Z DEBUG modem << %CESQ: 42,2,29,4
2022-03-30T20:09:32.025Z DEBUG modem << %CESQ: 47,2,30,4
2022-03-30T20:09:47.384Z DEBUG modem << %CESQ: 42,2,27,3

Parents
  • Hi,

    Your log shows that the device tries to connect the network, but is rejected with EMM reject cause #15:

    2022-03-30T19:57:53.978Z DEBUG modem << +CEREG: 2,"5320","01B3A85B",9
    2022-03-30T19:57:54.000Z DEBUG modem << [00:00:52.132,965] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m
    2022-03-30T19:57:54.365Z DEBUG modem << +CSCON: 1
    2022-03-30T19:57:54.611Z DEBUG modem << +CNEC_EMM: 15
    2022-03-30T19:57:54.620Z DEBUG modem << +CEREG: 2,"5320","01B3A85B",9,0,15

    This is how reject cause #15 is defined in the spec:

    Cause #15 – No suitable cells in tracking area
    This EMM cause is sent to the UE if it requests service, or if the network initiates a detach request, in a tracking
    area where the UE, by subscription, is not allowed to operate, but when it should find another allowed tracking
    area or location area in the same PLMN or an equivalent PLMN

    This reject cause typically indicates a coverage or subscription problem.

    Are you sure there is NB-IoT coverage in your area?

    Does your subscription allow/include NB-IoT?

    Best regards,

    Didrik

Reply
  • Hi,

    Your log shows that the device tries to connect the network, but is rejected with EMM reject cause #15:

    2022-03-30T19:57:53.978Z DEBUG modem << +CEREG: 2,"5320","01B3A85B",9
    2022-03-30T19:57:54.000Z DEBUG modem << [00:00:52.132,965] [0m<inf> event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m
    2022-03-30T19:57:54.365Z DEBUG modem << +CSCON: 1
    2022-03-30T19:57:54.611Z DEBUG modem << +CNEC_EMM: 15
    2022-03-30T19:57:54.620Z DEBUG modem << +CEREG: 2,"5320","01B3A85B",9,0,15

    This is how reject cause #15 is defined in the spec:

    Cause #15 – No suitable cells in tracking area
    This EMM cause is sent to the UE if it requests service, or if the network initiates a detach request, in a tracking
    area where the UE, by subscription, is not allowed to operate, but when it should find another allowed tracking
    area or location area in the same PLMN or an equivalent PLMN

    This reject cause typically indicates a coverage or subscription problem.

    Are you sure there is NB-IoT coverage in your area?

    Does your subscription allow/include NB-IoT?

    Best regards,

    Didrik

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