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Nordic Case Info

Case ID: 288938

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There was an error adding your device: nRFCode 40101

jw.wang over 4 years ago

Hi
There was an error adding your device: nRFCode 40101.
device : nrf-352656100027732.
I cannot register it.
Please help me to reset it.
Thanks.

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jw.wang over 4 years ago in reply to Albrecht Markus Schellenberger +1 verified

If anything gets a progress, please let me know. Thanks.

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0 Albrecht Markus Schellenberger over 4 years ago

jw.wang said:
I messed up with accounts, cause i was able register the device once but i cant recall anymore username or find it from inbox,please help me to reset it. thanks.

I need to check this with the nRF Cloud team.

Regards,

Markus
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0 Albrecht Markus Schellenberger over 4 years ago

jw.wang said:
I messed up with accounts, cause i was able register the device once but i cant recall anymore username or find it from inbox,please help me to reset it. thanks.

I need to check this with the nRF Cloud team.

Regards,

Markus
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+1 jw.wang over 4 years ago in reply to Albrecht Markus Schellenberger

If anything gets a progress, please let me know. Thanks.
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0 Patrick Barnes over 4 years ago in reply to jw.wang

I have reset it for you. You should now be able to add it to your account of choice.
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