Not able to download nRF SDK in MacOs and accidentally closed my last raised ticket, Einar was helping to sort this out.M

[nitinkajay]

I am working on Apple Macbook Air with M1 silicon and I installed nRF command tools version 10.15.4macOS

When I open the toolchain manager , there is an error that shows up in the log:

ERROR Failed to get the library versions: JLINKARM_DLL_COULD_NOT_BE_OPENED (Origin: "Failed to get module versions.")

also I tried installing the nRF connect SDKv1.9.1, but not able to download.

Does anyone have a proper way around this problem.

Hi Einar,

I accidentally close my ticket, but answer to your question is yes.

Please help

Regards,

Nitin

[Einarh]

Hello, I will repost my question from the closed thread:

You are able to download the file in the web browser on your mac, but not in the toolchain manager on your mac?

Is this correct?

And both of this is with the same internet connection?

-Einar

[nitinkajay]

Yes you are correct

[Einarh]

Hi

I'm not familiar with the file explorer on mac, but at least on linux files beginning with "." are hidden by default, so you might have to show all files or something like that to see it.

You should still be able to edit it though, and if it actually doesn't exist you can just make it.

-Einar

[nitinkajay]

Hi Einar,

thanks for the suggestion, I will take that cue and create one rc file as i don't think mac provides one.

Regards,

Nitin

[nitinkajay]

Hi Einar,

I tried the instructions that you gave 

https://devzone.nordicsemi.com/f/nordic-q-a/87696/m1-mac-fixes-for-nrf-connect-vs-code-and-nrfjprog 

but the problem still persists.

Regards,

Nitin

[nitinkajay]

Hi Einar,

after following the instructions, I executed the nrfjprog --version on the terminal and it gave the following answer:

ERROR: JLinkARM DLL load failed. Try again. If it keeps failing, please

ERROR: reinstall latest JLinkARM from Segger webpage.

NOTE: For additional output, try running again with logging enabled (--log).

NOTE: Any generated log error messages will be displayed.

Any comments from your side?

Regards,

Nitin

[Einarh]

Hi

Full M1 Mac support for our tools is a work in progress, and unfortunately we are not able to give a time estimate on when it will be completed yet.

Have you tried installing JLink through the Universal Installer on this page?

If this doesn't solve your issue I'm afraid there's not much more I can do to help until M1 Macs are supported natively.

Best regards,

Einar

[nitinkajay]

Thanks Einar for the update, I will try that also. Please consider this ticket closed if that is the case.

thanks for your time and help. 

Cheers,

Have a good day ahead.

Nitin