Unable to Connect J-Link with Device nrf9160 on Desktop Application

[Jose Angel Silva III]

nRF Connect for Desktop 3.11.1, Programmer v.3.0.0. 

Message showing with Jlink I am using and device connected:

13:58:12.602  Using nrf-device-lib-js version: 0.4.11

13:58:12.602  Using nrf-device-lib version: 0.11.8

13:58:12.602  Using nrfjprog DLL version: 10.15.4

13:58:12.602  Using JLink version: JLink_V7.66b

13:58:12.647  Installed JLink version does not match the provided version (V7.58b)

Jlink is connected and showing device fine, but when I select the device I receive this error:

14:01:39.531  Error while setting up device 000801026880: TypeError: Cannot read property '0' of undefined

14:01:39.538  Target device closed

I flash devices with my company very often and have never come across this issue.  I attempted to update firmware through Jlink Segger but states firmware is up to date.  I have power-cycled my PC twice, and re-downloaded the Segger software and nRF software twice.

Although I have confirmed the device is connected correctly through Segger Commander, I have tried multiple cables as well as multiple USB ports and am still receiving the error.

Confirmed switch on my device is set to 9160.

Thank you for help!

[MDF]

message to JSCBLOG : sorry I cant find a way to reply to your email regarding downgrade

I did the downgrade by uninstallung nrf Connect for desktop and re-installing the older version
I also started to run this stuff in VMs because nrf Connect and tools is not always willing to downgrade properly

[JSCBLOG]

ahh ok, I'll do that too. Thanks!

[Marte Myrvold]

Hi,

There is a new version of the Programmer out with a fix. Can you try installing it and see if the problem is solved there? If you still get this error with the new version, please let me know and I will inform the developers.

Best regards,

Marte