nRF Connect for Desktop doesn't show anything

I followed the document and downloaded nRF Connect for Desktop in Ubuntu 18.04.5.

Then I changed the permission of nrfconnect-3.11.1-x86_64.appimage to "allow executing files as program", and tried to run it.

But nRF Connect for Desktop didn't show anything as the picture shows above.

How can I fix this?

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  • Hello again Longger, 

    longger said:
    Finally found the error!

    Forwarding the statement from our developers: 

    “We have concluded that we don't support Ubuntu 18.04 LTS any more. 

    We did try looking into the issue a bit due to the error specifying a missing library version. It would seem that installing it manually is either difficult and/or potentially disrupting to the OS.” 

    You need to upgrade your distribution to make v3.11.1 work.

    My very apologies for the inconvenience!

    //Markus

Reply
  • Hello again Longger, 

    longger said:
    Finally found the error!

    Forwarding the statement from our developers: 

    “We have concluded that we don't support Ubuntu 18.04 LTS any more. 

    We did try looking into the issue a bit due to the error specifying a missing library version. It would seem that installing it manually is either difficult and/or potentially disrupting to the OS.” 

    You need to upgrade your distribution to make v3.11.1 work.

    My very apologies for the inconvenience!

    //Markus

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