Getting "Error when running fw program" when trying to write .hex file

[Bheam]

Hi, getting this not very descriptive error when trying to upload hex file. I've made the .hex file in platformio. Sounds like i'm missing some software?

Any clues?

Device NRF52840 dongle (nRF6829, 2.1.0, 2021.51)

2022-06-21T12:41:41.945Z INFO Hash is generated by SHA256
2022-06-21T12:41:50.969Z INFO Performing DFU. This may take a few seconds
2022-06-21T12:41:50.984Z INFO Opening serial port for SDFU programming: 0%
2022-06-21T12:41:51.394Z INFO Opening serial port for SDFU programming: 100%
2022-06-21T12:41:51.445Z INFO Uploading image through SDFU: 0%
2022-06-21T12:41:51.492Z ERROR async task failure for id: 924035418510 msg: (Origin: "Error when running fw program.")

Michael

[Jørgen Holmefjord]

Hi,

Is the hex file from platformio built for running on the nRF52840 Dongle? The dongle comes programmed with a bootloader + MBR, which can't be overwritten by the application if you want to program it through the USB port.

If your hex-file is the green box in nRF Connect Programmer app, this looks a bit high in flash. Can you hover over it to see the start and end address of the application?

Best regards,
Jørgen

[Bheam]

Hi, I believe i set things up right in platformio, i used this: https://raw.githubusercontent.com/maxgerhardt/pio-community-nrf52-example/main/boards/pca10059.json

You probably know much more about it than I, but from the visual representation of the memory layouts it seemed like they were not overlapping.

Attached screenshot of hover:

The programming seems to never start. What exactly is "fw program" from the error message?

I guess either the board definition profile i got from github is for a different dongle, or something is incorrectly set up on my computer.

Best regards,

Michael

[Jwang]

Hi, I was trying to flash nrf connect ble application onto my nrf52 dongle:

github.com/.../hex

But run into the same error after donwloaded the hex file file.

I am using nRF Connect v 3.12.0 running on Ubuntu

nRF Connect Programmer v 3.0.4

Jlink v6.62d 

17:02:41.176

Does not need to be reloaded: /home/yihuiwang/Documents/bl653/connectivity_1.0.0_usb_with_s132_5.1.0.hex

17:02:41.178

SdReq for SoftDevice is set as 0x00.

17:02:41.179

Hash is generated by SHA256

17:02:41.181

Hash is generated by SHA256

17:02:41.185

Performing DFU. This may take a few seconds

17:02:41.206

Opening serial port for SDFU programming: 0%

17:02:41.606

Opening serial port for SDFU programming: 100%

17:02:41.608

Uploading image through SDFU: 0%

17:02:41.782

Uploading image through SDFU: 1%

17:02:41.783

Uploading image through SDFU: 2%

17:02:41.783

Uploading image through SDFU: 3%

17:02:41.944

Uploading image through SDFU: 4%

17:02:41.944

Uploading image through SDFU: 5%

17:02:41.945

Uploading image through SDFU: 6%

17:02:42.106

Uploading image through SDFU: 7%

17:02:42.106

Uploading image through SDFU: 8%

17:02:42.106

Uploading image through SDFU: 9%

17:02:42.106

Uploading image through SDFU: 10%

17:02:42.267

Uploading image through SDFU: 11%

17:02:42.267

Uploading image through SDFU: 12%

17:02:42.268

Uploading image through SDFU: 13%

17:02:42.429

Uploading image through SDFU: 14%

17:02:42.429

Uploading image through SDFU: 15%

17:02:42.430

Uploading image through SDFU: 16%

17:02:42.590

Uploading image through SDFU: 17%

17:02:42.591

Uploading image through SDFU: 18%

17:02:42.591

Uploading image through SDFU: 19%

17:02:42.591

Uploading image through SDFU: 20%

17:02:42.752

Uploading image through SDFU: 21%

17:02:42.752

Uploading image through SDFU: 22%

17:02:42.752

Uploading image through SDFU: 23%

17:02:42.913

Uploading image through SDFU: 24%

17:02:42.913

Uploading image through SDFU: 25%

17:02:42.913

Uploading image through SDFU: 26%

17:02:43.075

Uploading image through SDFU: 27%

17:02:43.075

Uploading image through SDFU: 28%

17:02:43.075

Uploading image through SDFU: 29%

17:02:43.076

Uploading image through SDFU: 30%

17:02:43.236

Uploading image through SDFU: 31%

17:02:43.237

Uploading image through SDFU: 32%

17:02:43.237

Uploading image through SDFU: 33%

17:02:43.397

Uploading image through SDFU: 34%

17:02:43.398

Uploading image through SDFU: 35%

17:02:43.398

Uploading image through SDFU: 36%

17:02:43.559

Uploading image through SDFU: 37%

17:02:43.560

Uploading image through SDFU: 38%

17:02:43.560

Uploading image through SDFU: 39%

17:02:43.721

Uploading image through SDFU: 40%

17:02:43.721

Uploading image through SDFU: 41%

17:02:43.721

Uploading image through SDFU: 42%

17:02:43.721

Uploading image through SDFU: 43%

17:02:43.882

Uploading image through SDFU: 44%

17:02:43.882

Uploading image through SDFU: 45%

17:02:43.882

Uploading image through SDFU: 46%

17:02:44.044

Uploading image through SDFU: 47%

17:02:44.044

Uploading image through SDFU: 48%

17:02:44.044

Uploading image through SDFU: 49%

17:02:44.205

Uploading image through SDFU: 50%

17:02:44.206

Uploading image through SDFU: 51%

17:02:44.206

Uploading image through SDFU: 52%

17:02:44.206

Uploading image through SDFU: 53%

17:02:44.367

Uploading image through SDFU: 54%

17:02:44.367

Uploading image through SDFU: 55%

17:02:44.368

Uploading image through SDFU: 56%

17:02:44.529

Uploading image through SDFU: 57%

17:02:44.529

Uploading image through SDFU: 58%

17:02:44.529

Uploading image through SDFU: 59%

17:02:44.690

Uploading image through SDFU: 60%

17:02:44.691

Uploading image through SDFU: 61%

17:02:44.691

Uploading image through SDFU: 62%

17:02:44.691

Uploading image through SDFU: 63%

17:02:44.853

Uploading image through SDFU: 64%

17:02:44.853

Uploading image through SDFU: 65%

17:02:44.853

Uploading image through SDFU: 66%

17:02:45.014

Uploading image through SDFU: 67%

17:02:45.014

Uploading image through SDFU: 68%

17:02:45.015

Uploading image through SDFU: 69%

17:02:45.176

Uploading image through SDFU: 70%

17:02:45.176

Uploading image through SDFU: 71%

17:02:45.176

Uploading image through SDFU: 72%

17:02:45.177

Uploading image through SDFU: 73%

17:02:45.338

Uploading image through SDFU: 74%

17:02:45.338

Uploading image through SDFU: 75%

17:02:45.338

Uploading image through SDFU: 76%

17:02:45.499

Uploading image through SDFU: 77%

17:02:45.499

Uploading image through SDFU: 78%

17:02:45.499

Uploading image through SDFU: 79%

17:02:45.661

Uploading image through SDFU: 80%

17:02:45.661

Uploading image through SDFU: 81%

17:02:45.661

Uploading image through SDFU: 82%

17:02:45.662

Uploading image through SDFU: 83%

17:02:45.823

Uploading image through SDFU: 84%

17:02:45.823

Uploading image through SDFU: 85%

17:02:45.823

Uploading image through SDFU: 86%

17:02:45.984

Uploading image through SDFU: 87%

17:02:45.985

Uploading image through SDFU: 88%

17:02:45.985

Uploading image through SDFU: 89%

17:02:46.146

Uploading image through SDFU: 90%

17:02:46.146

Uploading image through SDFU: 91%

17:02:46.146

Uploading image through SDFU: 92%

17:02:46.147

Uploading image through SDFU: 93%

17:02:46.308

Uploading image through SDFU: 94%

17:02:46.308

Uploading image through SDFU: 95%

17:02:46.309

Uploading image through SDFU: 96%

17:02:46.470

Uploading image through SDFU: 97%

17:02:46.470

Uploading image through SDFU: 98%

17:02:46.471

Uploading image through SDFU: 99%

17:02:46.631

Uploading image through SDFU: 100%

17:02:46.733

Waiting for serial port to be attached: 0%

17:02:47.265

Target device closed

17:02:51.148

Using @nordicsemiconductor/nrf-device-lib-js to communicate with target via USB SDFU protocol

17:03:16.733

device event callback is already registered (Origin: "Error when running fw program.")

17:03:17.256

Update files regions according to Application core

17:03:17.256

Parse memory regions for file

17:03:17.256

SoftDevice detected, id 0xA5 (S132 v5.1.0)

I have spent hours on this, but it still stays in bootloader with red led flashing. please advise.