How to add nrf cloud LTE modem

[Muhammad Usman]

Hi All! 

I am using a hologram NB-IoT sim card in nrf9160DK. And want to connect it /send data to nrf cloud. I have activated the sim from the hologram website. When I tried to add the nrf9160Dk in nrf cloud as an LTE device it gives me a 40412 error.LED # 3 is continuously blinking. I read all the related issues but still fail to add the LTE device. The only issue I assume is about the NB-IOT hologram sim. Is it supported by the nrf9160DK modem?. The country I am using this hardware is Pakistan.

Thanks & Regards,

Muhammad Usman

[Charlie]

Hi Muhammad,

+CESQ: 99,99,255,255,255,255

+CEREG: 5,4

The above information shows it does not detect any cell station signal, so it is a high chance there is no NB-IoT coverage in your area. 

When did you do the last connection? Is this the same place you do the test now? Can you check with your network operator the current NB-IoT coverage state in your area?

Unfortunately, there are limited things we can do from the device side by far.

Best regards,

Charlie

[Muhammad Usman]

Hi Charlie,

Thank you so much for the support! yes, that could be an issue with the services in my area. I am trying from the last 1 month and I never connected before!

You can close the issue.

Thanks & Regards,

Muhammad Usman