How to get the Nordic nRF9160 DK out of the box and up and running

[ppc paper]

hello
I am watching this video to operate the nRF9160DK.

The PIN number was written on the back of the nRF9160, so I skipped the video to 9:36 as instructed at 5:21, selected "LTE device" addition in "nRF Cloud", and purchased a soracom SIM. to select "Skip this step".
After that, I entered the device ID and PIN in "Add LTE Device" and selected "Add Device", but "There was an error adding your device: No device found for this id. The device has not yet been provisioned Troubleshoot nRF Code 40412" error is displayed.
Can you tell me how to improve it?
thank you.

[Charlie]

Hi Norio,

1) looks like you are using the wrong ping command. Then you can just use the following one from the document:

AT#XPING="www.google.com",45,5000,5,1000

"AT+CGDCONT?" can help you check if your device is assigned one IP address.

2022-08-18T07:51:49.567Z DEBUG modem >> AT+CGDCONT?
2022-08-18T07:51:49.591Z DEBUG modem << +CGDCONT: 0,"IPV4V6","telenor.smart","10.146.116.88 2A02:2121:0346:EF77:0000:0000:31D1:A507",0,0

Please check my example:

2022-08-18T07:46:36.435Z DEBUG modem >> AT+CFUN?
2022-08-18T07:46:36.455Z DEBUG modem << +CFUN: 1
2022-08-18T07:46:36.465Z DEBUG modem << OK
2022-08-18T07:46:36.479Z DEBUG modem >> AT+CGSN=1
2022-08-18T07:46:36.500Z DEBUG modem << +CGSN: "351358815320657"
2022-08-18T07:46:36.501Z DEBUG modem << 
2022-08-18T07:46:36.503Z DEBUG modem << OK
2022-08-18T07:46:36.505Z DEBUG modem >> AT+CGMI
2022-08-18T07:46:36.523Z DEBUG modem << Nordic Semiconductor ASA
2022-08-18T07:46:36.525Z DEBUG modem << OK
2022-08-18T07:46:36.528Z DEBUG modem >> AT+CGMM
2022-08-18T07:46:36.543Z DEBUG modem << nRF9160-SICA
2022-08-18T07:46:36.544Z DEBUG modem << 
2022-08-18T07:46:36.545Z DEBUG modem << OK
2022-08-18T07:46:36.556Z DEBUG modem >> AT+CGMR
2022-08-18T07:46:36.573Z DEBUG modem << mfw_nrf9160_1.3.2
2022-08-18T07:46:36.574Z DEBUG modem << OK
2022-08-18T07:46:36.575Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.3.2] SerNr: 351358815320657
2022-08-18T07:46:36.591Z DEBUG modem >> AT+CEMODE?
2022-08-18T07:46:36.607Z DEBUG modem << +CEMODE: 2
2022-08-18T07:46:36.609Z DEBUG modem << OK
2022-08-18T07:46:36.624Z DEBUG modem >> AT%XCBAND=?
2022-08-18T07:46:36.644Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2022-08-18T07:46:36.646Z DEBUG modem << 
2022-08-18T07:46:36.647Z DEBUG modem << OK
2022-08-18T07:46:36.662Z DEBUG modem >> AT+CMEE?
2022-08-18T07:46:36.678Z DEBUG modem << +CMEE: 0
2022-08-18T07:46:36.689Z DEBUG modem << 
2022-08-18T07:46:36.690Z DEBUG modem << OK
2022-08-18T07:46:36.693Z DEBUG modem >> AT+CMEE=1
2022-08-18T07:46:36.708Z DEBUG modem << OK
2022-08-18T07:46:36.711Z DEBUG modem >> AT+CNEC?
2022-08-18T07:46:36.722Z DEBUG modem << +CNEC: 0
2022-08-18T07:46:36.724Z DEBUG modem << OK
2022-08-18T07:46:36.726Z DEBUG modem >> AT+CNEC=24
2022-08-18T07:46:36.739Z DEBUG modem << OK
2022-08-18T07:46:36.741Z DEBUG modem >> AT+CGEREP?
2022-08-18T07:46:36.756Z DEBUG modem << +CGEREP: 0,0
2022-08-18T07:46:36.757Z DEBUG modem << OK
2022-08-18T07:46:36.761Z DEBUG modem >> AT+CGDCONT?
2022-08-18T07:46:36.772Z DEBUG modem << OK
2022-08-18T07:46:36.776Z DEBUG modem >> AT+CGACT?
2022-08-18T07:46:36.790Z DEBUG modem << OK
2022-08-18T07:46:36.793Z DEBUG modem >> AT+CGEREP=1
2022-08-18T07:46:36.807Z DEBUG modem << OK
2022-08-18T07:46:36.810Z DEBUG modem >> AT+CIND=1,1,1
2022-08-18T07:46:36.823Z DEBUG modem << OK
2022-08-18T07:46:36.827Z DEBUG modem >> AT+CEREG=5
2022-08-18T07:46:36.839Z DEBUG modem << OK
2022-08-18T07:46:36.843Z DEBUG modem >> AT+CEREG?
2022-08-18T07:46:36.868Z DEBUG modem << +CEREG: 5,90
2022-08-18T07:46:36.870Z DEBUG modem << OK
2022-08-18T07:46:36.878Z DEBUG modem >> AT%CESQ=1
2022-08-18T07:46:36.893Z DEBUG modem << OK
2022-08-18T07:46:36.896Z DEBUG modem >> AT+CESQ
2022-08-18T07:46:36.908Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2022-08-18T07:46:36.909Z DEBUG modem << OK
2022-08-18T07:46:36.926Z DEBUG modem >> AT%XSIM=1
2022-08-18T07:46:36.942Z DEBUG modem << OK
2022-08-18T07:46:36.945Z DEBUG modem >> AT%XSIM?
2022-08-18T07:46:36.958Z DEBUG modem << %XSIM: 0,9
2022-08-18T07:46:36.960Z DEBUG modem << OK
2022-08-18T07:46:47.961Z DEBUG modem >> AT+CFUN?
2022-08-18T07:46:47.984Z DEBUG modem << +CFUN: 1
2022-08-18T07:46:47.990Z DEBUG modem << OK
2022-08-18T07:46:48.004Z DEBUG modem >> AT+CGSN=1
2022-08-18T07:46:48.023Z DEBUG modem << +CGSN: "351358815320657"
2022-08-18T07:46:48.034Z DEBUG modem << OK
2022-08-18T07:46:48.038Z DEBUG modem >> AT+CGMI
2022-08-18T07:46:48.055Z DEBUG modem << Nordic Semiconductor ASA
2022-08-18T07:46:48.056Z DEBUG modem << 
2022-08-18T07:46:48.057Z DEBUG modem << OK
2022-08-18T07:46:48.068Z DEBUG modem >> AT+CGMM
2022-08-18T07:46:48.085Z DEBUG modem << nRF9160-SICA
2022-08-18T07:46:48.087Z DEBUG modem << 
2022-08-18T07:46:48.088Z DEBUG modem << OK
2022-08-18T07:46:48.101Z DEBUG modem >> AT+CGMR
2022-08-18T07:46:48.118Z DEBUG modem << mfw_nrf9160_1.3.2
2022-08-18T07:46:48.119Z DEBUG modem << OK
2022-08-18T07:46:48.121Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.3.2] SerNr: 351358815320657
2022-08-18T07:46:48.122Z DEBUG modem >> AT+CEMODE?
2022-08-18T07:46:48.138Z DEBUG modem << +CEMODE: 2
2022-08-18T07:46:48.140Z DEBUG modem << OK
2022-08-18T07:46:48.156Z DEBUG modem >> AT%XCBAND=?
2022-08-18T07:46:48.179Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2022-08-18T07:46:48.180Z DEBUG modem << OK
2022-08-18T07:46:48.184Z DEBUG modem >> AT+CMEE?
2022-08-18T07:46:48.209Z DEBUG modem << +CMEE: 1
2022-08-18T07:46:48.210Z DEBUG modem << OK
2022-08-18T07:46:48.212Z DEBUG modem >> AT+CNEC?
2022-08-18T07:46:48.248Z DEBUG modem << +CNEC: 24
2022-08-18T07:46:48.249Z DEBUG modem << OK
2022-08-18T07:46:48.251Z DEBUG modem >> AT+CGEREP?
2022-08-18T07:46:48.268Z DEBUG modem << +CGEREP: 1,0
2022-08-18T07:46:48.270Z DEBUG modem << OK
2022-08-18T07:46:48.273Z DEBUG modem >> AT+CIND=1,1,1
2022-08-18T07:46:48.289Z DEBUG modem << OK
2022-08-18T07:46:48.301Z DEBUG modem >> AT+CEREG=5
2022-08-18T07:46:48.317Z DEBUG modem << OK
2022-08-18T07:46:48.320Z DEBUG modem >> AT+CEREG?
2022-08-18T07:46:48.335Z DEBUG modem << +CEREG: 5,90
2022-08-18T07:46:48.337Z DEBUG modem << OK
2022-08-18T07:46:48.353Z DEBUG modem >> AT%CESQ=1
2022-08-18T07:46:48.369Z DEBUG modem << OK
2022-08-18T07:46:48.374Z DEBUG modem >> AT+CESQ
2022-08-18T07:46:48.389Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2022-08-18T07:46:48.390Z DEBUG modem << 
2022-08-18T07:46:48.392Z DEBUG modem << OK
2022-08-18T07:46:48.406Z DEBUG modem >> AT%XSIM=1
2022-08-18T07:46:48.421Z DEBUG modem << OK
2022-08-18T07:46:48.424Z DEBUG modem >> AT%XSIM?
2022-08-18T07:46:48.436Z DEBUG modem << %XSIM: 0,9
2022-08-18T07:46:48.437Z DEBUG modem << OK
2022-08-18T07:51:31.608Z DEBUG modem << Ready
2022-08-18T07:51:36.272Z DEBUG modem >> AT+CFUN?
2022-08-18T07:51:36.288Z DEBUG modem << +CFUN: 0
2022-08-18T07:51:36.304Z DEBUG modem << OK
2022-08-18T07:51:37.957Z DEBUG modem >> AT+CFUN=1
2022-08-18T07:51:38.001Z DEBUG modem << OK
2022-08-18T07:51:44.976Z DEBUG modem >> AT+CFUN?
2022-08-18T07:51:44.995Z DEBUG modem << +CFUN: 1
2022-08-18T07:51:44.999Z DEBUG modem << OK
2022-08-18T07:51:49.010Z DEBUG modem >> AT+CFUN?
2022-08-18T07:51:49.019Z DEBUG modem << +CFUN: 1
2022-08-18T07:51:49.035Z DEBUG modem << OK
2022-08-18T07:51:49.047Z DEBUG modem >> AT+CGSN=1
2022-08-18T07:51:49.066Z DEBUG modem << +CGSN: "351358815320657"
2022-08-18T07:51:49.067Z DEBUG modem << OK
2022-08-18T07:51:49.070Z DEBUG modem >> AT+CGMI
2022-08-18T07:51:49.083Z DEBUG modem << Nordic Semiconductor ASA
2022-08-18T07:51:49.085Z DEBUG modem << OK
2022-08-18T07:51:49.088Z DEBUG modem >> AT+CGMM
2022-08-18T07:51:49.104Z DEBUG modem << nRF9160-SICA
2022-08-18T07:51:49.105Z DEBUG modem << OK
2022-08-18T07:51:49.117Z DEBUG modem >> AT+CGMR
2022-08-18T07:51:49.135Z DEBUG modem << mfw_nrf9160_1.3.2
2022-08-18T07:51:49.136Z DEBUG modem << OK
2022-08-18T07:51:49.138Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.3.2] SerNr: 351358815320657
2022-08-18T07:51:49.151Z DEBUG modem >> AT+CEMODE?
2022-08-18T07:51:49.165Z DEBUG modem << +CEMODE: 2
2022-08-18T07:51:49.167Z DEBUG modem << OK
2022-08-18T07:51:49.181Z DEBUG modem >> AT%XCBAND=?
2022-08-18T07:51:49.213Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2022-08-18T07:51:49.215Z DEBUG modem << OK
2022-08-18T07:51:49.221Z DEBUG modem >> AT+CMEE?
2022-08-18T07:51:49.234Z DEBUG modem << +CMEE: 0
2022-08-18T07:51:49.236Z DEBUG modem << 
2022-08-18T07:51:49.237Z DEBUG modem << OK
2022-08-18T07:51:49.248Z DEBUG modem >> AT+CMEE=1
2022-08-18T07:51:49.265Z DEBUG modem << OK
2022-08-18T07:51:49.269Z DEBUG modem >> AT+CNEC?
2022-08-18T07:51:49.282Z DEBUG modem << +CNEC: 0
2022-08-18T07:51:49.283Z DEBUG modem << OK
2022-08-18T07:51:49.286Z DEBUG modem >> AT+CNEC=24
2022-08-18T07:51:49.298Z DEBUG modem << OK
2022-08-18T07:51:49.301Z DEBUG modem >> AT+CGEREP?
2022-08-18T07:51:49.315Z DEBUG modem << +CGEREP: 0,0
2022-08-18T07:51:49.317Z DEBUG modem << OK
2022-08-18T07:51:49.319Z DEBUG modem >> AT+CGDCONT?
2022-08-18T07:51:49.334Z DEBUG modem << +CGDCONT: 0,"IPV4V6","telenor.smart","10.146.116.88 2A02:2121:0346:EF77:0000:0000:31D1:A507",0,0
2022-08-18T07:51:49.336Z DEBUG modem << 
2022-08-18T07:51:49.336Z DEBUG modem << OK
2022-08-18T07:51:49.352Z DEBUG modem >> AT+CGACT?
2022-08-18T07:51:49.366Z DEBUG modem << +CGACT: 0,1
2022-08-18T07:51:49.367Z DEBUG modem << OK
2022-08-18T07:51:49.372Z DEBUG modem >> AT+CGEREP=1
2022-08-18T07:51:49.385Z DEBUG modem << OK
2022-08-18T07:51:49.398Z DEBUG modem >> AT+CIND=1,1,1
2022-08-18T07:51:49.415Z DEBUG modem << OK
2022-08-18T07:51:49.419Z DEBUG modem >> AT+CEREG=5
2022-08-18T07:51:49.434Z DEBUG modem << OK
2022-08-18T07:51:49.438Z DEBUG modem >> AT+CEREG?
2022-08-18T07:51:49.459Z DEBUG modem << +CEREG: 5,1,"7789","03128802",7,,,"00001010","11000001"
2022-08-18T07:51:49.461Z DEBUG modem << OK
2022-08-18T07:51:49.466Z DEBUG modem >> AT+COPS=3,2
2022-08-18T07:51:49.482Z DEBUG modem << OK
2022-08-18T07:51:49.486Z DEBUG modem >> AT+COPS?
2022-08-18T07:51:49.500Z DEBUG modem << +COPS: 0,2,"24201",7
2022-08-18T07:51:49.503Z DEBUG modem << 
2022-08-18T07:51:49.504Z DEBUG modem << OK
2022-08-18T07:51:49.520Z DEBUG modem >> AT%XCBAND
2022-08-18T07:51:49.537Z DEBUG modem << %XCBAND: 20
2022-08-18T07:51:49.549Z DEBUG modem << OK
2022-08-18T07:51:49.567Z DEBUG modem >> AT+CGDCONT?
2022-08-18T07:51:49.591Z DEBUG modem << +CGDCONT: 0,"IPV4V6","telenor.smart","10.146.116.88 2A02:2121:0346:EF77:0000:0000:31D1:A507",0,0
2022-08-18T07:51:49.593Z DEBUG modem << 
2022-08-18T07:51:49.594Z DEBUG modem << OK
2022-08-18T07:51:49.599Z DEBUG modem >> AT+CGACT?
2022-08-18T07:51:49.628Z DEBUG modem << +CGACT: 0,1
2022-08-18T07:51:49.630Z DEBUG modem << OK
2022-08-18T07:51:49.634Z DEBUG modem >> AT%CESQ=1
2022-08-18T07:51:49.650Z DEBUG modem << OK
2022-08-18T07:51:49.653Z DEBUG modem >> AT+CESQ
2022-08-18T07:51:49.666Z DEBUG modem << +CESQ: 99,99,255,255,21,71
2022-08-18T07:51:49.667Z DEBUG modem << OK
2022-08-18T07:51:49.671Z DEBUG modem >> AT%XSIM=1
2022-08-18T07:51:49.683Z DEBUG modem << OK
2022-08-18T07:51:49.687Z DEBUG modem >> AT%XSIM?
2022-08-18T07:51:49.699Z DEBUG modem << %XSIM: 1
2022-08-18T07:51:49.701Z DEBUG modem << OK
2022-08-18T07:51:49.701Z DEBUG modem << %CESQ: 71,3,21,3
2022-08-18T07:51:49.724Z DEBUG modem >> AT+CPIN?
2022-08-18T07:51:49.744Z DEBUG modem << +CPIN: READY
2022-08-18T07:51:49.745Z DEBUG modem << OK
2022-08-18T07:51:49.750Z DEBUG modem >> AT+CPINR="SIM PIN"
2022-08-18T07:51:49.774Z DEBUG modem << +CPINR: "SIM PIN",3
2022-08-18T07:51:49.775Z DEBUG modem << OK
2022-08-18T07:51:49.780Z DEBUG modem >> AT+CIMI
2022-08-18T07:51:49.799Z DEBUG modem << 242016001371427
2022-08-18T07:51:49.800Z DEBUG modem << OK
2022-08-18T07:51:49.801Z INFO IMSIdentity: 242016001371427
2022-08-18T07:52:10.314Z DEBUG modem << %CESQ: 255,0,255,0
2022-08-18T07:57:16.779Z DEBUG modem >> AT#XPING="www.google.com",45,5000,5,1000
2022-08-18T07:57:17.408Z DEBUG modem << OK
2022-08-18T07:57:17.436Z DEBUG modem << %CESQ: 71,3,21,3
2022-08-18T07:57:17.482Z DEBUG modem << #XPING: 0.072 seconds
2022-08-18T07:57:18.612Z DEBUG modem << #XPING: 0.119 seconds
2022-08-18T07:57:19.723Z DEBUG modem << #XPING: 0.096 seconds
2022-08-18T07:57:20.843Z DEBUG modem << #XPING: 0.105 seconds
2022-08-18T07:57:21.964Z DEBUG modem << #XPING: 0.104 seconds
2022-08-18T07:57:22.963Z DEBUG modem << #XPING: average 0.099 seconds

2) Did you reconfigure the APN? The number on the following report means modem_info type(NCS\v2.0.0\nrf\include\modem\modem_info.h) of data including MODEM_INFO_APN(21) is not obtained.

2022-08-18T06:44:44.760Z DEBUG modem << [00:06:01.651,458] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-08-18T06:44:44.768Z DEBUG modem << [00:06:01.653,778] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-08-18T06:44:44.775Z DEBUG modem << [00:06:01.656,097] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-08-18T06:44:44.783Z DEBUG modem << [00:06:01.665,557] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-08-18T06:44:44.847Z DEBUG modem << [00:06:01.755,035] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m

Best regards,

Charlie

[ppc paper]

1) I was able to confirm that the ping passed by the method you taught me. Thank you.

Fullscreen 2022-08-18T08_55_53.306Z-log.txt Download

2022-08-18T08:55:53.699Z DEBUG Application data folder: C:\Users\protec\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2022-08-18T08:55:53.766Z INFO Using nrf-device-lib-js version: 0.4.11
2022-08-18T08:55:53.766Z INFO Using nrf-device-lib version: 0.11.8
2022-08-18T08:55:53.766Z INFO Using nrfjprog DLL version: 10.15.4
2022-08-18T08:55:53.766Z INFO Using JLink version: JLink_V7.66a
2022-08-18T08:55:53.793Z DEBUG App pc-nrfconnect-linkmonitor v2.0.1 official
2022-08-18T08:55:53.793Z DEBUG App path: C:\Users\protec\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2022-08-18T08:55:53.793Z DEBUG nRFConnect 3.11.1, required by the app is (^3.8.0)
2022-08-18T08:55:53.794Z DEBUG nRFConnect path: C:\Users\protec\AppData\Local\Programs\nrfconnect\resources\app.asar
2022-08-18T08:55:53.794Z DEBUG HomeDir: C:\Users\protec
2022-08-18T08:55:53.794Z DEBUG TmpDir: C:\Users\protec\AppData\Local\Temp
2022-08-18T08:55:53.795Z INFO Installed JLink version does not match the provided version (V7.58b)
2022-08-18T08:55:58.186Z INFO Modem port is opened
2022-08-18T08:56:08.196Z DEBUG modem >> AT
2022-08-18T08:56:08.224Z DEBUG modem << OK
2022-08-18T08:56:14.034Z DEBUG modem >> AT+CFUN?
2022-08-18T08:56:14.050Z DEBUG modem << +CFUN: 0
2022-08-18T08:56:14.067Z DEBUG modem << OK
2022-08-18T08:56:23.411Z DEBUG modem >> AT+CFUN=1
2022-08-18T08:56:23.465Z DEBUG modem << OK
2022-08-18T08:56:30.740Z DEBUG modem >> AT+CGSN=1
2022-08-18T08:56:30.759Z DEBUG modem << +CGSN: "352656109828403"
2022-08-18T08:56:30.761Z DEBUG modem << OK
2022-08-18T08:56:46.822Z DEBUG modem >> AT+CGMI
2022-08-18T08:56:46.838Z DEBUG modem << Nordic Semiconductor ASA
2022-08-18T08:56:46.840Z DEBUG modem << OK
2022-08-18T08:57:02.540Z DEBUG modem >> AT+CGMM
2022-08-18T08:57:02.557Z DEBUG modem << nRF9160-SICA
2022-08-18T08:57:02.562Z DEBUG modem << OK
2022-08-18T08:57:26.075Z DEBUG modem >> AT+CGMR
2022-08-18T08:57:26.091Z DEBUG modem << mfw_nrf9160_1.3.2
2022-08-18T08:57:26.093Z DEBUG modem << OK
2022-08-18T08:58:01.676Z DEBUG modem >> AT+CEMODE?
2022-08-18T08:58:01.692Z DEBUG modem << +CEMODE: 2
2022-08-18T08:58:01.699Z DEBUG modem << OK
2022-08-18T08:58:13.610Z DEBUG modem >> AT%XCBAND=?
2022-08-18T08:58:13.629Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2022-08-18T08:58:13.636Z DEBUG modem << OK
2022-08-18T08:58:30.557Z DEBUG modem >> AT+CMEE?
2022-08-18T08:58:30.572Z DEBUG modem << +CMEE: 0
2022-08-18T08:58:30.574Z DEBUG modem << OK
2022-08-18T08:58:40.772Z DEBUG modem >> AT+CMEE=1
2022-08-18T08:58:40.788Z DEBUG modem << OK
2022-08-18T08:58:52.482Z DEBUG modem >> AT+CNEC?
2022-08-18T08:58:52.499Z DEBUG modem << +CNEC: 0
2022-08-18T08:58:52.500Z DEBUG modem << OK
2022-08-18T08:59:03.657Z DEBUG modem >> AT+CNEC=24
2022-08-18T08:59:03.673Z DEBUG modem << OK
2022-08-18T08:59:14.154Z DEBUG modem >> AT+CGEREP?
2022-08-18T08:59:14.161Z DEBUG modem << +CGEREP: 0,0
2022-08-18T08:59:14.165Z DEBUG modem << OK
2022-08-18T08:59:23.604Z DEBUG modem >> AT+CGDCONT?
2022-08-18T08:59:23.621Z DEBUG modem << +CGDCONT: 0,"","","",0,0
2022-08-18T08:59:23.632Z DEBUG modem << OK
2022-08-18T09:03:19.481Z DEBUG modem >> AT+CGACT?
2022-08-18T09:03:19.498Z DEBUG modem << +CGACT: 0,0
2022-08-18T09:03:19.506Z DEBUG modem << OK
2022-08-18T09:03:28.392Z DEBUG modem >> AT+CGEREP=1
2022-08-18T09:03:28.409Z DEBUG modem << OK
2022-08-18T09:03:36.920Z DEBUG modem >> AT+CIND=1,1,1
2022-08-18T09:03:36.936Z DEBUG modem << OK
2022-08-18T09:03:48.319Z DEBUG modem >> AT+CEREG=5
2022-08-18T09:03:48.335Z DEBUG modem << OK
2022-08-18T09:03:55.112Z DEBUG modem >> AT+CEREG?
2022-08-18T09:03:55.127Z DEBUG modem << +CEREG: 5,2
2022-08-18T09:03:55.135Z DEBUG modem << OK
2022-08-18T09:04:19.429Z DEBUG modem >> AT%CESQ=1
2022-08-18T09:04:19.444Z DEBUG modem << OK
2022-08-18T09:04:20.100Z DEBUG modem << %CESQ: 38,1,18,2
2022-08-18T09:04:31.711Z DEBUG modem >> AT+CESQ
2022-08-18T09:04:31.728Z DEBUG modem << +CESQ: 99,99,255,255,17,37
2022-08-18T09:04:31.734Z DEBUG modem << OK
2022-08-18T09:04:45.367Z DEBUG modem >> AT%XSIM=1
2022-08-18T09:04:45.383Z DEBUG modem << OK
2022-08-18T09:05:03.901Z DEBUG modem >> AT%XSIM?
2022-08-18T09:05:03.917Z DEBUG modem << %XSIM: 1
2022-08-18T09:05:03.925Z DEBUG modem << OK
2022-08-18T09:05:27.221Z DEBUG modem >> AT+CFUN?
2022-08-18T09:05:27.237Z DEBUG modem << +CFUN: 1
2022-08-18T09:05:27.242Z DEBUG modem << OK
2022-08-18T09:05:36.575Z DEBUG modem >> AT+CGSN=1
2022-08-18T09:05:36.591Z DEBUG modem << +CGSN: "352656109828403"
2022-08-18T09:05:36.597Z DEBUG modem << OK
2022-08-18T09:05:51.206Z DEBUG modem >> AT+CGMI
2022-08-18T09:05:51.222Z DEBUG modem << Nordic Semiconductor ASA
2022-08-18T09:05:51.228Z DEBUG modem << OK
2022-08-18T09:06:01.279Z DEBUG modem >> AT+CGMM
2022-08-18T09:06:01.294Z DEBUG modem << nRF9160-SICA
2022-08-18T09:06:01.296Z DEBUG modem << OK
2022-08-18T09:06:59.710Z DEBUG modem >> AT+CGDCONT?
2022-08-18T09:06:59.727Z DEBUG modem << +CGDCONT: 0,"","","",0,0
2022-08-18T09:06:59.735Z DEBUG modem << OK
2022-08-18T09:08:21.044Z DEBUG modem >> AT+CFUN=0
2022-08-18T09:08:21.263Z DEBUG modem << OK
2022-08-18T09:08:21.266Z DEBUG modem << %CESQ: 255,0,255,0
2022-08-18T09:08:21.274Z DEBUG modem << +CEREG: 0
2022-08-18T09:08:21.280Z DEBUG modem << %XSIM: 0
2022-08-18T09:08:31.565Z DEBUG modem >> AT+CEREG=5
2022-08-18T09:08:31.581Z DEBUG modem << OK
2022-08-18T09:08:39.125Z DEBUG modem >> AT+COPS=1,2,"44010"
2022-08-18T09:08:39.142Z DEBUG modem << OK
2022-08-18T09:08:48.493Z DEBUG modem >> AT%XSYSTEMMODE=1,0,0,0
2022-08-18T09:08:48.512Z DEBUG modem << OK
2022-08-18T09:09:01.660Z DEBUG modem >> AT+CGDCONT=0,"IP","soracom.io"
2022-08-18T09:09:01.678Z DEBUG modem << OK
2022-08-18T09:09:08.891Z DEBUG modem >> AT+CGAUTH=0,1,"sora","sora"
2022-08-18T09:09:08.909Z DEBUG modem << OK
2022-08-18T09:09:15.931Z DEBUG modem >> AT+CFUN=1
2022-08-18T09:09:15.981Z DEBUG modem << OK
2022-08-18T09:09:17.214Z DEBUG modem << +CEREG: 2,"63F5","06CAA501",7
2022-08-18T09:09:18.399Z DEBUG modem << +CEREG: 1,"63F5","06CAA501",7,0,2,"00001010","11000001"
2022-08-18T09:09:47.554Z DEBUG modem >> AT+CGDCONT?
2022-08-18T09:09:47.573Z DEBUG modem << +CGDCONT: 0,"IP","soracom.io","10.174.224.223",0,0
2022-08-18T09:09:47.582Z DEBUG modem << OK
2022-08-18T09:09:50.533Z DEBUG modem << +CEREG: 1,"63F5","06CAA511",7,,,"00001010","11000001"
2022-08-18T09:10:35.101Z DEBUG modem >> AT%XSIM=1
2022-08-18T09:10:35.117Z DEBUG modem << OK
2022-08-18T09:10:43.502Z DEBUG modem >> AT%XSIM?
2022-08-18T09:10:43.518Z DEBUG modem << %XSIM: 1
2022-08-18T09:10:43.526Z DEBUG modem << OK
2022-08-18T09:10:58.325Z DEBUG modem >> AT+CPIN?
2022-08-18T09:10:58.342Z DEBUG modem << +CPIN: READY
2022-08-18T09:10:58.347Z DEBUG modem << OK
2022-08-18T09:11:11.420Z DEBUG modem >> AT+CPINR="SIM PIN"
2022-08-18T09:11:11.438Z DEBUG modem << ERROR
2022-08-18T09:11:11.439Z ERROR Error: AT+CPINR="SIM PIN"
 failed
2022-08-18T09:11:23.259Z DEBUG modem >> AT+CIMI
2022-08-18T09:11:23.276Z DEBUG modem << 440103257345916
2022-08-18T09:11:23.277Z DEBUG modem << OK
2022-08-18T09:11:36.019Z DEBUG modem >> AT#XPING="www.google.com",45,5000,5,1000
2022-08-18T09:11:37.016Z DEBUG modem << OK
2022-08-18T09:11:37.099Z DEBUG modem << #XPING: 0.082 seconds
2022-08-18T09:11:38.236Z DEBUG modem << #XPING: 0.135 seconds
2022-08-18T09:11:39.347Z DEBUG modem << #XPING: 0.110 seconds
2022-08-18T09:11:40.461Z DEBUG modem << #XPING: 0.113 seconds
2022-08-18T09:11:41.580Z DEBUG modem << #XPING: 0.119 seconds
2022-08-18T09:11:42.582Z DEBUG modem << #XPING: average 0.112 seconds

2) Thanks to your advice, I was able to reset the APN and check the connection on nRF Cloud.

Fullscreen 2022-08-18T09_23_08.906Z-log.txt Download

2022-08-18T09:23:09.301Z DEBUG Application data folder: C:\Users\protec\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2022-08-18T09:23:09.367Z INFO Using nrf-device-lib-js version: 0.4.11
2022-08-18T09:23:09.367Z INFO Using nrf-device-lib version: 0.11.8
2022-08-18T09:23:09.367Z INFO Using nrfjprog DLL version: 10.15.4
2022-08-18T09:23:09.367Z INFO Using JLink version: JLink_V7.66a
2022-08-18T09:23:09.388Z DEBUG App pc-nrfconnect-linkmonitor v2.0.1 official
2022-08-18T09:23:09.389Z DEBUG App path: C:\Users\protec\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2022-08-18T09:23:09.389Z DEBUG nRFConnect 3.11.1, required by the app is (^3.8.0)
2022-08-18T09:23:09.389Z DEBUG nRFConnect path: C:\Users\protec\AppData\Local\Programs\nrfconnect\resources\app.asar
2022-08-18T09:23:09.389Z DEBUG HomeDir: C:\Users\protec
2022-08-18T09:23:09.389Z DEBUG TmpDir: C:\Users\protec\AppData\Local\Temp
2022-08-18T09:23:09.391Z INFO Installed JLink version does not match the provided version (V7.58b)
2022-08-18T09:23:12.943Z INFO Modem port is opened
2022-08-18T09:25:04.894Z DEBUG modem << [00:02:01.559,783] [0m<inf> app_event_manager: APP_EVT_DATA_GET_ALL[0m
2022-08-18T09:25:04.944Z DEBUG modem << [00:02:01.560,424] [0m<inf> app_event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS, MOD_STAT)[0m
2022-08-18T09:25:04.947Z DEBUG modem << [00:02:01.561,279] [0m<inf> app_event_manager: SENSOR_EVT_ENVIRONMENTAL_NOT_SUPPORTED[0m
2022-08-18T09:25:04.949Z DEBUG modem << [00:02:01.601,013] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-08-18T09:25:04.951Z DEBUG modem << [00:02:01.610,229] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-08-18T09:25:04.955Z DEBUG modem << [00:02:01.619,506] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-08-18T09:25:04.968Z DEBUG modem << [00:02:01.648,834] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-08-18T09:25:04.971Z DEBUG modem << [00:02:01.650,634] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-08-18T09:25:04.975Z DEBUG modem << [00:02:01.650,665] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-08-18T09:25:04.977Z DEBUG modem << [00:02:01.650,665] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-08-18T09:25:04.978Z DEBUG modem << [00:02:01.650,756] [0m<inf> app_event_manager: MODEM_EVT_MODEM_STATIC_DATA_NOT_READY[0m
2022-08-18T09:25:05.120Z DEBUG modem << [00:02:01.777,160] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-08-18T09:25:05.128Z DEBUG modem << [00:02:01.779,907] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-08-18T09:25:05.137Z DEBUG modem << [00:02:01.789,093] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-08-18T09:25:05.144Z DEBUG modem << [00:02:01.818,511] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-08-18T09:25:05.153Z DEBUG modem << [00:02:01.826,507] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-08-18T09:25:05.159Z DEBUG modem << [00:02:01.826,538] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-08-18T09:25:05.168Z DEBUG modem << [00:02:01.826,538] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-08-18T09:25:05.175Z DEBUG modem << [00:02:01.826,629] [0m<inf> app_event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m
2022-08-18T09:25:05.185Z DEBUG modem << [00:02:01.859,741] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-08-18T09:25:05.190Z DEBUG modem << [00:02:01.869,018] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-08-18T09:25:05.197Z DEBUG modem << [00:02:01.877,868] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-08-18T09:25:05.573Z DEBUG modem << %NCELLMEAS: 0,"06CAA511","44010","63F5",65535,6100,407,34,20,121847,6100,418,28,8,0,276,106,28,23,24,276,111,22,11,24,0
2022-08-18T09:25:06.231Z DEBUG modem << [00:02:01.990,814] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-08-18T09:25:06.239Z DEBUG modem << [00:02:01.998,809] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-08-18T09:25:06.246Z DEBUG modem << [00:02:01.998,840] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-08-18T09:25:06.256Z DEBUG modem << [00:02:01.998,840] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-08-18T09:25:06.262Z DEBUG modem << [00:02:01.998,931] [0m<inf> app_event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m
2022-08-18T09:25:06.271Z DEBUG modem << [00:02:02.341,552] [0m<inf> app_event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-08-18T09:25:06.275Z DEBUG modem << [00:02:02.342,315] [0m<inf> app_event_manager: DATA_EVT_DATA_READY[0m
2022-08-18T09:27:04.891Z DEBUG modem << [00:04:01.559,783] [0m<inf> app_event_manager: APP_EVT_DATA_GET_ALL[0m
2022-08-18T09:27:04.905Z DEBUG modem << [00:04:01.560,424] [0m<inf> app_event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS)[0m
2022-08-18T09:27:04.909Z DEBUG modem << [00:04:01.561,248] [0m<inf> app_event_manager: SENSOR_EVT_ENVIRONMENTAL_NOT_SUPPORTED[0m
2022-08-18T09:27:04.917Z DEBUG modem << [00:04:01.601,104] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-08-18T09:27:04.924Z DEBUG modem << [00:04:01.610,321] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-08-18T09:27:04.932Z DEBUG modem << [00:04:01.619,598] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-08-18T09:27:04.939Z DEBUG modem << [00:04:01.648,834] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-08-18T09:27:04.947Z DEBUG modem << [00:04:01.650,634] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-08-18T09:27:04.954Z DEBUG modem << [00:04:01.650,665] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-08-18T09:27:04.962Z DEBUG modem << [00:04:01.650,695] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-08-18T09:27:04.970Z DEBUG modem << [00:04:01.650,756] [0m<inf> app_event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_NOT_READY[0m
2022-08-18T09:27:05.892Z DEBUG modem << %NCELLMEAS: 0,"06CAA511","44010","63F5",65535,6100,407,35,22,242167,276,106,27,24,24,276,111,21,12,24,0
2022-08-18T09:27:06.013Z DEBUG modem << [00:04:01.776,336] [1;31m<err> modem_info_params: Link data not obtained: 5 -22[0m
2022-08-18T09:27:06.021Z DEBUG modem << [00:04:01.779,083] [1;31m<err> modem_info_params: Link data not obtained: 8 -22[0m
2022-08-18T09:27:06.027Z DEBUG modem << [00:04:01.788,269] [1;31m<err> modem_info_params: Link data not obtained: 3 -22[0m
2022-08-18T09:27:06.035Z DEBUG modem << [00:04:01.817,687] [1;31m<err> modem_info_params: Link data not obtained: 21 -134[0m
2022-08-18T09:27:06.042Z DEBUG modem << [00:04:01.825,683] [1;31m<err> modem_info_params: Link data not obtained: 20 -5[0m
2022-08-18T09:27:06.051Z DEBUG modem << [00:04:01.825,714] [1;31m<err> modem_info_params: Network data not obtained: -205[0m
2022-08-18T09:27:06.057Z DEBUG modem << [00:04:01.825,714] [1;31m<err> modem_module: modem_info_params_get, error: -11[0m
2022-08-18T09:27:06.068Z DEBUG modem << [00:04:01.825,805] [0m<inf> app_event_manager: MODEM_EVT_BATTERY_DATA_NOT_READY[0m
2022-08-18T09:27:06.072Z DEBUG modem << [00:04:02.663,940] [0m<inf> app_event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-08-18T09:27:06.079Z DEBUG modem << [00:04:02.664,703] [0m<inf> app_event_manager: DATA_EVT_DATA_READY[0m
2022-08-18T09:27:29.545Z DEBUG modem >> AT
2022-08-18T09:27:29.561Z DEBUG modem << OK
2022-08-18T09:27:45.096Z DEBUG modem >> AT+CFUN?
2022-08-18T09:27:45.113Z DEBUG modem << +CFUN: 1
2022-08-18T09:27:45.124Z DEBUG modem << OK
2022-08-18T09:27:57.462Z DEBUG modem >> AT+CFUN=0
2022-08-18T09:27:57.517Z DEBUG modem << %CESQ: 255,0,255,0
2022-08-18T09:27:57.530Z DEBUG modem << +CEREG: 0
2022-08-18T09:27:58.526Z DEBUG modem << [00:04:54.292,358] [0m<inf> app_event_manager: MODEM_EVT_LTE_DISCONNECTED[0m
2022-08-18T09:27:58.984Z DEBUG modem << OK
2022-08-18T09:28:18.161Z DEBUG modem >> AT+CEREG=5
2022-08-18T09:28:18.176Z DEBUG modem << OK
2022-08-18T09:28:40.609Z DEBUG modem >> AT+COPS=1,2,"44010"
2022-08-18T09:28:40.627Z DEBUG modem << OK
2022-08-18T09:31:17.106Z DEBUG modem >> AT%XSYSTEMMODE=1,0,0,0
2022-08-18T09:31:17.126Z DEBUG modem << OK
2022-08-18T09:31:25.439Z DEBUG modem >> AT+CGDCONT=0,"IP","soracom.io"
2022-08-18T09:31:25.457Z DEBUG modem << OK
2022-08-18T09:31:33.647Z DEBUG modem >> AT+CGAUTH=0,1,"sora","sora"
2022-08-18T09:31:33.664Z DEBUG modem << OK
2022-08-18T09:31:40.036Z DEBUG modem >> AT+CFUN?
2022-08-18T09:31:40.055Z DEBUG modem << +CFUN: 0
2022-08-18T09:31:40.069Z DEBUG modem << OK
2022-08-18T09:31:42.824Z DEBUG modem >> AT+CFUN=1
2022-08-18T09:31:42.915Z DEBUG modem << OK
2022-08-18T09:31:44.508Z DEBUG modem << +CEREG: 2,"63F5","06CAA511",7
2022-08-18T09:31:45.524Z DEBUG modem << [00:08:41.296,264] [0m<inf> app_event_manager: MODEM_EVT_LTE_DISCONNECTED[0m
2022-08-18T09:31:45.642Z DEBUG modem << [00:08:41.296,875] +CEREG: 1,"63F5","06CAA511",7,0,2,"00001010","11000001"
2022-08-18T09:31:45.657Z DEBUG modem << [0m<inf%XTIME: ,"22808190135463",
2022-08-18T09:31:45.658Z DEBUG modem << > app_event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m
2022-08-18T09:31:45.665Z DEBUG modem << [00:08:42.429,412] [0m<inf> app_event_manager: MODEM_EVT_LTE_CONNECTED[0m
2022-08-18T09:31:45.672Z DEBUG modem << [00:08:42.430,053] [0m<inf> app_event_manager: MODEM_EVT_LTE_PSM_UPDATE[0m
2022-08-18T09:31:45.681Z DEBUG modem << [00:08:42.430,633] [0m<inf> app_event_manager: DATA_EVT_DATE_TIME_OBTAINED[0m
2022-08-18T09:31:46.706Z DEBUG modem << [00:08:42.459,625] [1;33m<wrn> cloud_module: Cloud connection establishment in progress[0m
2022-08-18T09:31:46.714Z DEBUG modem << [00:08:42.459,686] [1;33m<wrn> cloud_module: New connection attempt in 32 seconds if not successful[0m
2022-08-18T09:31:46.720Z DEBUG modem << [00:08:42.459,899] [0m<inf> app_event_manager: CLOUD_EVT_CONNECTING[0m
2022-08-18T09:31:50.036Z DEBUG modem << [00:08:45.809,906] [0m<inf> app_event_manager: CLOUD_EVT_CONFIG_RECEIVED[0m
2022-08-18T09:31:50.047Z DEBUG modem << [00:08:45.823,516] [0m<inf> app_event_manager: DATA_EVT_CONFIG_SEND[0m
2022-08-18T09:31:50.064Z DEBUG modem << [00:08:45.824,249] [0m<inf> app_event_manager: CLOUD_EVT_DATA_SEND_QOS[0m
2022-08-18T09:31:50.400Z DEBUG modem << %NCELLMEAS: 0,"06CAA511","44010","63F5",48,6100,407,36,22,520877,526546
2022-08-18T09:31:51.080Z DEBUG modem << [00:08:46.854,370] [0m<inf> app_event_manager: CLOUD_EVT_CONNECTED[0m
2022-08-18T09:31:51.096Z DEBUG modem << [00:08:46.855,499] [0m<inf> app_event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, NEIGHBOR_CELLS, GNSS)[0m
2022-08-18T09:31:51.100Z DEBUG modem << [00:08:46.856,628] [1;33m<wrn> gnss_module: Failed to set GNSS fix interval, error: -22[0m
2022-08-18T09:31:51.114Z DEBUG modem << [00:08:46.857,910] [0m<inf> app_event_manager: SENSOR_EVT_ENVIRONMENTAL_NOT_SUPPORTED[0m
2022-08-18T09:31:51.118Z DEBUG modem << [00:08:47.037,689] [0m<inf> app_event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_READY[0m
2022-08-18T09:31:51.131Z DEBUG modem << [00:08:47.133,880] [0m<inf> app_event_manager: MODEM_EVT_BATTERY_DATA_READY[0m
2022-08-18T09:31:51.134Z DEBUG modem << [00:08:47.187,927] [0m<inf> app_event_manager: MODEM_EVT_NEIGHBOR_CELLS_DATA_READY[0m
2022-08-18T09:31:52.320Z DEBUG modem << [00:08:48.092,864] [1;31m<err> nrf_cloud_agps: Failed to send data to modem, error: -22[0m
2022-08-18T09:31:52.330Z DEBUG modem << [00:08:48.092,987] [1;33m<wrn> cloud_module: Unable to process A-GPS data, error: -22[0m
2022-08-18T09:31:52.336Z DEBUG modem << [00:08:48.108,062] [1;31m<err> nrf_cloud_agps: Failed to send data to modem, error: -22[0m
2022-08-18T09:31:52.349Z DEBUG modem << [00:08:48.108,093] [1;33m<wrn> cloud_module: Unable to process A-GPS data, error: -22[0m

Thank you for your kind response. It was very helpful.