Buggy Software

[wwwWalt]

I am currently using nRF Connect for Desktop v3.11.1 with Programmer v3.03 with a Segger J-Link Plus v10.1. I unfortunately updated this program from a previous version that didn't have any issues. Now, half the time the programmer will not recognize the J-Link hardware, and when it does recognize the J-Link, I get the following error:

Failed to load readback protection status: async task failure for id: 81944046654 msg: JLINKARM_DLL_ERROR (Origin: "Error when running nrfdl_device_control_get_protection")

I tried uninstalling and reinstalling an older version of the program, but regardless of which nRF Connect I install, the Programmer only wants to work with nRF Connect ^3.11.1.

# nRFConnect System Report - 2022-09-02T14-53-00.094Z

- System:     Dell Inc. Precision 3510
- BIOS:       Dell Inc. DELL   - 1072009
- CPU:        1 x Intel Core i7-6700HQ 2.6 GHz 8 cores (4 physical)
- Memory:     10.2 GB free of 15.9 GB total
- Filesystem: C: (NTFS) 237.1 GB 86.1% used

- OS:         Microsoft Windows 10 Pro (10.0.17134) Windows ia32

- Versions
    - kernel: 10.0.17134
    - git: 2.26.0.windows.1
    - node: 14.16.0
    - python: 3.7.4
    - python3:
    - nrf-device-lib-js: 0.4.11
    - nrf-device-lib: 0.11.8
    - nrfjprog DLL: 10.15.4
    - JLink: JLink_V7.58b

- Connected devices:
    - 000600115219 Unknown: undefined

- Current device:
    - name:          J-Link
    - serialNumber:  000600115219
    - cores:         Unknown
    - website:       Unknown

[dejans]

Hi,

Do you use development kit or custom board?

I unfortunately updated this program from a previous version that didn't have any issues.

Which program do you refer to when you say "this program"?

Failed to load readback protection status: async task failure for id: 81944046654 msg: JLINKARM_DLL_ERROR (Origin: "Error when running nrfdl_de

Which command/action caused the error?

The whole error cannot be seen. You could insert error as code and send it again.

Have you tried downgrading updated program to previously working version?

Best regards,
Dejan