Programmer app no longer works after updating nRF Connect for Desktop

[ralphjy]

I just tried updating nRF Connect for Desktop from v3.11.1 to v3.12.0.  I did not see an option to update, so I uninstalled v3.11.1 before I installed v3.12.0.

I notice that I do not get SDK versions above v1.9.1 in the Toolchain Manager and all the Apps are 3.7 compatible.  I had expected newer versions.

Also, now Apps like BLE and Programmer no longer work and report a missing module 'nrfconnect/core'.

It seems like my installation is corrupted.  Is there a correct method to completely uninstall the Nordic environment so that I can get a clean installation?

[SwRa]

Hi Ralph,

You will need to open the nRF connect for desktop and uninstall all the sdk's previously installed and all the applications inside the nRF Connect for desktop, followed by uninstalling nRF Connect for Desktop and command line tools.. 

Regards,

Swathy

[ralphjy]

Ok, here is more detail about my problem.  I followed your instructions to uninstall and reinstall everything.

I am trying to follow the Getting Started Guide for nRF Connect SDK 2.1.99:  https://developer.nordicsemi.com/nRF_Connect_SDK/doc/latest/nrf/ug_thingy53_gs.html

I've installed what I believe to be the latest version of the nRF Connect for Desktop for Windows - v3.12.0 from the link you provided.

When I open nRF Connect for Desktop, here is what I see:

The Toolchain Manager version is v0.10.0 and latest SDK version is v1.9.1

If I look at the instruction in the Getting Started Guide, here is what I see:

The Toolchain Manager version is v1.2.0 and latest SDK version is v2.0.2

How do I get the latest versions of the nRF Connect Apps?  Why am I showing older versions when I have installed the latest nRF Connect for Desktop?  Are there settings that I need to change somewhere?

How do I get the latest SDK versions?  I assume I need the latest version of the Toolchain Manager.