nRF9160, Not access to mobile network

We use nRF9160 with our board (with Serial LTE Modem 1.9.1).
Now we are at the production stage and we have more cases when we cannot get access to the mobile network.
We are talking even about situations when the device is in a static position, and access to the network can be getting only one of several iterations.

AT+CEREG=5
OK

AT+CFUN?
+CFUN: 0
OK

AT+CFUN=1
OK
+CEREG: 2,"1DC5","001D320D",7

AT+CEREG?
+CEREG: 5,2,"1DC5","001D320D",7
OK

On the command to enable the full functional mod (AT + CFUN = 1), we expect to receive a response of the form + CEREG: 5,5, "1DC5", "001CF20C", 7,,, "11100000", "11100000" but this does not happen during allocated 5 seconds, rechecking the status of the network connection produces a result of the form:
+CEREG: 5,2,"1DC5","001D320D",7 (– Not registered, but UE is currently trying to attach or searching an operator to register to).

Rebooting the nRF9160 (which we use as a last resort in cases where we do not get the expected result) also does not always give a positive result.

Rechecking the network status after some time also does not give the expected result.

It looks rather strange considering that the device is not moving, and periodically successfully goes online (with all subsequent work logic).

What could be the cause of such a problem?









Parents
  • So sorry about the delay, I've been away on Tech Tour. 

    Stas Jis said:

    AT+CESQ

    +CESQ: 99,99,255,255,13,31

    A Reference Signal Received Power of 31 would be a dBm of between -109 and -108, a bit on the edge of what the 91 can handle. You can see in the PS of the 91 that it has a -108 dBm sensitivity. That could be a potential issue.

    Though your next test there surprisingly performs a lot better. 

    Stas Jis said:

    AT+CESQ

    +CESQ: 99,99,255,255,13,79

    Could you try this with a DK as well? And have you tested this on another location too? I know atleast that iBasis has limited coverage in Israel

    And could you run %CONEVAL for me? That might give us some more hints.

    Regards,

    Elfving

Reply
  • So sorry about the delay, I've been away on Tech Tour. 

    Stas Jis said:

    AT+CESQ

    +CESQ: 99,99,255,255,13,31

    A Reference Signal Received Power of 31 would be a dBm of between -109 and -108, a bit on the edge of what the 91 can handle. You can see in the PS of the 91 that it has a -108 dBm sensitivity. That could be a potential issue.

    Though your next test there surprisingly performs a lot better. 

    Stas Jis said:

    AT+CESQ

    +CESQ: 99,99,255,255,13,79

    Could you try this with a DK as well? And have you tested this on another location too? I know atleast that iBasis has limited coverage in Israel

    And could you run %CONEVAL for me? That might give us some more hints.

    Regards,

    Elfving

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