nRF Connect LTE Link Monitor and Programmer do not show device

[SmallerPond]

Using Ubuntu (same behavior on 20.04, 22.04, and 22.10) and nRF Connect for Desktop 3.12.0. I have my J-Link hooked up to an nRF9160 on a custom board. When I check it at the command line, everything looks good:

me@computer:~$ nrfjprog --version
nrfjprog version: 10.18.1 external
JLinkARM.dll version: 7.82b

me@computer:~$ nrfjprog -i
261008254

me@computer:~$ nrfjprog --deviceversion
NRF9160_xxAA_REV2

The Segger software works great - JFlash, JLinkConfig, etc. But none of the nRF Connect apps see my J-Link. I have "Show only supported devices" unchecked:

But no device:

No idea where to go from here. It typically works fine.

[Naeem Maroof]

Hi James,

I am on windows, programmer v3.0.4, JLink version 7.66a installed.
nRF9160 DK hooked to computer through usb port. I can see that programmer detects the DK and in the bottom panel it shows "Using Jlink version: JLink_V7.66a".
However in your case it says "Installed JLink version does not match the provided version (V7.66a)".
As you have 7.82b, can you revert to 7.66a and check again.

Naeem