Starting up BLE

[RH823]

Hi everyone, 

I am new to the development and I am trying to connect my nRF52480 to my phone. When I open the desktop app for BLE connections, I cannot select the start scanning icon. I am also getting this message: 

Installed JLink version does not match the provided version (V7.58b)

I downloaded the SEGGER/J-Link and the desktop apps through the Nordic Semiconductor website, so I am not sure why they are not working. 

Thanks in advance. 

[Karl Ylvisaker]

Hello,

Which version of the nRF Connect for desktop application are you using?
Could you confirm that you have selected a device to be used with the nRF Connect for desktop application, in the top left corner of the BLE application window? The menu reads 'Select Device'.
The nRF Connect for desktop application will require that you have a separate DK / Dongle that can function as the connectivity device for the application.

If you only have a single DK that you would like to connect to and test you could instead use the nRF Connect application for smartphones, which will let you do this without a separate connectivity device.

Best regards,
Karl