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With fresh install, ble_app_template_s110 fails to load

After a fresh install of Keil (along with Legacy patches) and the SDK, I get the following messages when I try to open the ble_app_template_s110 project: image description image description

The project does build. But when I try to download it I get the following messages: image description image description

The log looks like this:

Target info:
------------
Device: nRF51422_xxAC
VTarget = 3.300V
State of Pins: 
TCK: 0, TDI: 1, TDO: 1, TMS: 1, TRES: 1, TRST: 1
Hardware-Breakpoints: 4
Software-Breakpoints: 8192
Watchpoints:          2
JTAG speed: 1000 kHz
 
Erase Failed!
Error: Flash Download failed  -  "Cortex-M0"
Flash Load finished at 11:28:55

I see other questions here from people with the same problem and the fix seems to be an "uninstall" and reinstall. That didn't work for me but I suspect it's because I'm not sure what an "uninstall" consists of. Is there a step-by-step list of what steps I need to do for an uninstall to fix this problem?

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