nRF52 DK is not getting connected to programmer software.

[Yogesh Sarode]

I have installed nRF connect for desktop .In which I am trying to connect nRF 52 DK through programmer software. As soon as I connect the development kit via USB to type B cable to laptop, it shows J link. But it does not show nRF52DK. and programmer software shows unsupported device. How could  I resolve the issue.

[Elfving]

I just realized that your Windows CMD window mentioned (c) 2013. Are you using Windows 8?

Our tools are only supported on Windows versions that Microsoft supports, which does not count for Windows 8 anymore as of 2016. 

Regards,

Elfving

[Yogesh Sarode]

Yes, We are using windows 8. As per atttached document Windows 8 or 10 is the minimum requirement to operate Nrf52DK,so we have used Windows 8.

Shall we need to upgrade it with Windows 10?getting_started_nRF5SDK_ses.pdf

[Elfving]

I definitely see how this can be confusing, and I am sorry about that.

I believe this document mainly explains how to use nRF 5 SDK and building it using SES, for which you would need either the 51 or 52 series, and atleast a Windows 8. However you can of course use our new nRF Connect SDK (NCS) instead, which works for the 52,53 and 91 series. The nRF Connect SDK is also recommended for new development. (So be aware that you can use NCS with your nRF52DK).

The tools in nRF Connect for Desktop such as the Programmer, is only supported on the maintained versions of Windows (ie. Windows 10 and above). The Programmer is listed as a tool on your document as you can still use the Programmer along with the nRF 5 SDK, but I believe you need to use a maintained version of Windows for it to work.

I am still not sure exactly why you cant find the path to nrfjprog, that should still work in Windows 8. Though if your main issue is getting the Programmer to work, then I would in any case recommend you to update to Windows 10. I am not sure if upgrading to Windows 10 fixes everything, but it might.

Regards,

Elfving

[Yogesh Sarode]

I have arrange Window 10 Pro system and installed nRF connect for desktop and tried to load the hex file.

But still I am facing the same issue.

If we connect the tag connect connector to Dev Kit and SWITCHED it ON ,programmer software device list shows JLink.

And if we remove the tag connect connector from Dev Kit and SWITCHED it ON, the programmer software device list shows nRF52DK.

And the command nrfjprog is directly executed.

[Elfving]

The tag connector on the DK is for programming the debugging chip on the DK itself, so I don't think we need to explore that route.

In order to program the DK you can use the usb, and if you want to use the DK to program you Minew board you can either use SWD or the 10pin Jtag debug port. I think you will prefer the latter.

Yogesh Sarode said:

But still I am facing the same issue.

Yogesh Sarode said:

And if we remove the tag connect connector from Dev Kit and SWITCHED it ON, the programmer software device list shows nRF52DK.

I am not exactly sure how you are facing the same issue. Are you getting the error you saw in this previous reply of yours:

Yogesh Sarode said:

If I keep the DK turned ON and disconnect the tag connector then nothing happen but if I select the Jlink device,the name gets changed to nRF52DK and log shows unsupported device.

Regards,

Elfving