NRF9160-DK debug port is not working for programming thingy91

[Sai Lee]

The NRF9160-DK is not recognized  for programming Thingy91 by the debug port P19  after Nordic tool and J-Link firmware update from 3.10 to 3.12.

It showed error on VSCode when try to programming. 

(IssueDirect flash to thingy91 by MCUboot is good)  

-- west flash: using runner nrfjprog
-- runners.nrfjprog: Flashing file: C:\Users\slee\sdk-nrf\applications\asset_tracker_v2\build\zephyr\merged.hex
ERROR: Unable to connect to a debugger.
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.
NOTE: For additional output, try running again with logging enabled (--log).
NOTE: Any generated log error messages will be displayed.
FATAL ERROR: command exited with status 33: nrfjprog --program 'C:\Users\slee\sdk-nrf\applications\asset_tracker_v2\build\zephyr\merged.hex' --sectorerase --verify -f NRF91 --snr 960011733

C:\Users\slee>nrfjprog -r
ERROR: Unable to connect to a debugger.
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.
NOTE: For additional output, try running again with logging enabled (--log).
NOTE: Any generated log error messages will be displayed.

C:\Users\slee>nrfjprog -r --log
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: Unable to connect to a debugger.
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.

C:\Users\slee>nrfjprog -v
nrfjprog version: 10.15.2 external
JLinkARM.dll version: 7.84a

C:\Users\slee>nrfjprog -v
nrfjprog version: 10.15.2 external
JLinkARM.dll version: 7.84a

C:\Users\slee>nrfjprog -v
nrfjprog version: 10.15.2 external
JLinkARM.dll version: 7.84a

C:\Users\slee>nrfjprog -v
nrfjprog version: 10.15.2 external
JLinkARM.dll version: 7.84a

C:\Users\slee>nrfjprog -v
nrfjprog version: 10.15.2 external
JLinkARM.dll version: 7.84a

C:\Users\slee>nrfjprog -r
Applying system reset.
Run.

C:\Users\slee>nrfjprog -r --log
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: Unable to connect to a debugger.
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.

It very similar of this case Unable to flash nrf52820 using nrf52833DK debug out. - Nordic Q&A - Nordic DevZone - Nordic DevZone (nordicsemi.com) 

[Priyanka]

Hi,

Have you tried to recover the device using nrfjprog --recover?

Also, is your DK being recognized or show up in the computers device list? Is this a problem only in VSCode?

Best Regards,

Priyanka

[Sai Lee]

Yes, but some.

Also the board is recognized on VS Code as function well programming direct to nRF9160-DK with Jumper P22 connected. 

[Achim Kraus]

Just to mention: you don't need to remove the P22, if you want to flash a external Thingy. That works automatically. 

[Sai Lee]

Yes, I know. However I just normally remove P22 to prevent flash the develop board accidently, but either with or without P22 is work. Before update everything fine.

[Priyanka]

Hi,

Could you elaborate what you mean by J-Link firmware v3.10 and v3.12? I did not get this. Also, have you tried programming the Thingy:91 with some other DK?

-Priyanka

[Sai Lee]

Sorry about that, I mean I try to update nRF connect for desktop from 3.10.0 to 3.12.0

For JLinkARM.dll which I try is 7.58,7.66 and the latest 7.84a all is failure and  some result.

I have two DK board both some result. I also use a complete new Thingy91 try is some result

[Achim Kraus]

Not sure, if that's related, which OS and version do you use?

[Achim Kraus]

See nrfconnect-3.11.1-x86_64.appimage in Ubuntu 18.04 no Apps , maybe your issue is related to that.

[Priyanka]

Hi,

Did you make sure that the Thingy:91 is also powered on? Also, from your log, it can been seen that you use nRF Comman Line Tools v10.15.2. Could you try updating this to the latest version? https://www.nordicsemi.com/Products/Development-tools/nRF-Command-Line-Tools/Download?lang=en#infotabs 

-Priyanka

[Sai Lee]

Dear Priyanka:

I am using Win10Pro 21H2.

I just try to update the command line tools, but some:

The thingy91 is good flash directly from USB as well as the DK board well programming itself.

So that I don't know where the problem from , should I need try Linux ? 

C:\Users\slee>nrfjprog -v
nrfjprog version: 10.18.1 external
JLinkARM.dll version: 7.84a

C:\Users\slee>nrfjprog -r --log
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
[error] [SeggerBackend] - JLinkARM.dll reported "-1", "An unknown error.".
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.

[Achim Kraus]

From your other comments, I see you have (at least) 2 DKs, and 2 Thingies, right?

And you already tried to exchange them, in vain.

How many 10-wire-ribbons did you test?