nRF52840 Dev Kit suddenly powers off, failed to connect debug probe

Last month, everything was working. Then I just came back to continue what I'd been working on but the hardware just suddenly powers OFF after a few seconds.

Hardware:

  • nRF52840 DK (PCA10056)
  • Powered via USB connection to the laptop running Windows 10

SDK, Firmware, stack, IDE used:

  • SDK: nRF Connect v2.1.2
  • Built and flashed a BLE Peripheral HR Zephyr sample
  • IDE: VS Code with nRF Connect for VS Code Extension

Observations:

  • After connecting the nRF52840 dev board to my laptop via USB:
    • LED5 turns ON for a few seconds.
    • Windows 10 OS detects the board and I can hear the audio notification just like any other USB device detected by Windows.
    • Sometimes, the windows file explorer pops up showing the contents of the mass storage device (dev kit)
    • LED5 turns OFF
    • Watch the video reference here:
    • Verbose Logs in nRF Connect Programmer:
    • 17:00:34.577	Using nrf-device-lib-js version: 0.4.13
      17:00:34.578	Using nrf-device-lib version: 0.12.8
      17:00:34.579	Using nrfjprog DLL version: 10.16.0
      17:00:34.579	Using JLink version: JLink_V7.80c
      17:00:34.633	[nrfdl][info](17:00:34.335) plugin added new device: 3 sn:
      17:00:34.745	Installed JLink version does not match the provided version (V7.66a)
      17:00:34.767	[nrfdl][warning](17:00:34.744) [JlinkARM] JlinkARM version non expected one found: JLink_V7.80c, expected: JLink_V7.66a
      17:07:28.035	[nrfdl][error](17:07:28.031) [jlink] [NRFJPROG][DebugProbe][] Failed to connect to debug probe
      17:07:28.035	[nrfdl][error](17:07:28.031) [jlink] [NRFJPROG][DebugProbe][] With serial number "683912165".
      17:07:28.035	[nrfdl][error](17:07:28.031) [jlink] [NRFJPROG][DebugProbe][] And clockspeed "2000".
      17:07:28.036	[nrfdl][error](17:07:28.032) [jlink] [NRFJPROG][SeggerBackend][] Cannot call connect_to_emu_without_snr when there is no emulator connected.
      17:07:28.201	[nrfdl][error](17:07:28.200) [jlink] [NRFJPROG][HighLevel][] Failed while initializing probe
      17:07:28.241	[nrfdl][info](17:07:28.237) plugin added new device: 7 sn:
      17:26:14.005	[nrfdl][error](17:26:14.005) [jlink] [NRFJPROG][DebugProbe][] Failed to connect to debug probe
      17:26:14.006	[nrfdl][error](17:26:14.005) [jlink] [NRFJPROG][DebugProbe][] With serial number "683912165".
      17:26:14.006	[nrfdl][error](17:26:14.005) [jlink] [NRFJPROG][DebugProbe][] And clockspeed "2000".
      17:26:14.012	[nrfdl][error](17:26:14.012) [jlink] [NRFJPROG][SeggerBackend][] Cannot call connect_to_emu_without_snr when there is no emulator connected.
      17:26:14.213	[nrfdl][error](17:26:14.201) [jlink] [NRFJPROG][HighLevel][] Failed while initializing probe
      17:26:15.264	[nrfdl][error](17:26:15.260) [jlink] [NRFJPROG][DebugProbe][] Failed to connect to debug probe
      17:26:15.265	[nrfdl][error](17:26:15.260) [jlink] [NRFJPROG][DebugProbe][] With serial number "683912165".
      17:26:15.265	[nrfdl][error](17:26:15.260) [jlink] [NRFJPROG][DebugProbe][] And clockspeed "2000".
      17:26:15.271	[nrfdl][error](17:26:15.261) [jlink] [NRFJPROG][SeggerBackend][] Cannot call connect_to_emu_without_snr when there is no emulator connected.
      17:26:15.438	[nrfdl][error](17:26:15.434) [jlink] [NRFJPROG][HighLevel][] Failed while initializing probe
      17:26:15.898	[nrfdl][error](17:26:15.898) [jlink] [NRFJPROG][DebugProbe][] Failed to connect to debug probe
      17:26:15.898	[nrfdl][error](17:26:15.898) [jlink] [NRFJPROG][DebugProbe][] With serial number "6".
      17:26:15.898	[nrfdl][error](17:26:15.898) [jlink] [NRFJPROG][DebugProbe][] And clockspeed "2000".
      17:26:15.902	[nrfdl][error](17:26:15.900) [jlink] [NRFJPROG][SeggerBackend][] Cannot call connect_to_emu_without_snr when there is no emulator connected.
  • Most of the time replugging the cable connected from the dev kit to the USB port of the laptop, nothing happens, unless replugging it a few minutes or hours thereafter.

What could be the cause of this? Any ideas on how to resolve this? Your help will be highly appreciated.

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