nrf9160 DK SIM card not connecting to device nor LTE network

[Halsey7]

Hello,

I am currently attempting to finish the getting started aspect of the nrf9160-DK and am having a few problems. I have no problem flashing the MFW and hex files onto the device via nrf connect. However, my problems start when I access nrfCloud. Whenever I am told to activate the SIM card, it goes through perfectly fine and activates. When I attempt to activate the device, the screenshot below shows the message in red. LED 3 blinks for a while then transfers to LED 2 blinking (to which I cannot find the significance of). I'd then go to check what is going on with the SIM card to which it then shows the message "Not connected to any device". I've already updated it with the latest firmware and hex files. I even made sure that the coverage is accessible in my area and tried using the legacy asset tracker v2 file. Is there something I am doing wrong?

  

[Halsey7]

Hello,

I've been using the most recent package that came with the DK setup instructions. I attached a screenshot of the information below. I also did update the certificates as I was able to provision the device initially. After using the debug file, my device does not show the prompts in the command window as you instructed.

[Øyvind]

Hello, 

The screenshot that you have attached indicates the device is connected to nRF Cloud. Are you receiving data from the device if you reprogram the Asset Tracker application once more?