my remote 3 of the nrf52's kits doesn't appair on bluetooth with windows or ubuntu?

[remy]

hello I am on 2 projects the nrf51 and the nrf52 , but I met some problems about the bluetooth on ubuntu and windows . Can you help me please ?

[Turbo J]

Which versions? Windows 7 and lower does not support bluetooth low erergy, even when you use a BT4.x USB stick.

[remy]

I put all the programs on the segger J-Link and normally the Bluetooth of the remote 3 doesn't appair on the Bluetooth of the Ubuntu and the Windows 10

[Hung Bui]

Hi Remy,

Could you list the step you did to test the Remote 3 ? Have you tried to reflash the board ? Make sure you flash the softdevice before you flash the application.

To verify that the device is working, you can use a phone to scan for the device (I assume you have Bluetooth 4.x on the phone). You can use nRFConnect app to scan .

Have you tried to follow the guide here ?