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How to restore to factory nRF51 dongle firmware

I can no longer use the BLESniffer software with nRF51 dongle because it won't reprogram with Ctrl-R getting an error suggesting using nRFgo Studio to reprogram it. Which I've done.

I've used nrfjprog -- recover. I've reprogrammed the soft device and application with nRFgo Studio. I can use it with nRF Connect, BLE App. Still can't use it ble-sniffer windows app. Also, no longer acts like it did when it came from factory. The blue receiving BLE light no longer flashes indicating receiving BLE.

Is there a hex file and instructions to do a complete reset to factory defaults?

I'm sorry if this was answered but I spent a lot of time reading thru the various posts and tried multiple answers with no success.

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