HIDS keyboard recognized but not character sent

[isimon]

Hi team, by following the guide Bluetooth: Peripheral HIDS keyboard I was able to install the sample on the nRF52840DK and both my iPhone and Mac recognize the board acting as a Keyboard.

I'm able to pair the board and Led2 is turned ON as it should indicating one device is connected.

So far so good, the problem is that nothing happens when Button 1 is pressed (meaning no text is received in the text editor running on the Mac),

I have NFC_OOB_PAIRING already cleared as explained in the guide.

What am I missing?

Any hints will be greatly appreciated.

Regards, Simon

[Sigurd]

Hi!

1) What version of nRF Connect SDK are you using?

2) iPhone/Mac model and iOS version? You see the samme issue on both?

3) Do you have any log output from the DK? 

[Thibaud]

Hello

Have you any update on the problem, I have the same issues with an iPhone on ios16. 

I am able to use the sample properly with an Android phone but when I try on an iPhone I don't receive any character when pressing Button1.

Here some logs, to show you that the pairing is ok but the issue comes from the sending of the character.

Best regards

Thibaud

[isimon]

Dear Nordic support, on Thu last week I received a mail saying "A support engineer has been assigned to your ticket HIDS keyboard recognized but not character sent." and nothing since then...What should I do know?

Regards

[Joakim Jakobsen]

Hi.

I'm working on your ticket. I've forwarded your ticket internally to someone with a  little more experience on the topic, and I'll get back to you when I know more.

Br,
Joakim

[isimon]

Hi Joakim, any news regarding this ticket? Could you please give me a date as when should I expect an answer? Four months...

[isimon]

Hi, yesterday i received the an email saying "A support engineer has been assigned to your ticket HIDS keyboard recognized but not character sent."...

Very strange, the same mail as 15 days ago and nothing has happen since then....

[isimon]

I wonder if any Nordic stuff reads this tickets...is very difficult to understand the lack  of response