Unable to install any SDK( ex. 2.50)

Getting this error while installing SDK 2.50

Parents
  • Hello, 

    Are you able to provide more information to this issue? How are you trying to install? If using the Toolchain Manager, what version of the nRF Connect for Desktop are you using? 

    Thanks.

    Kind regards,
    Øyvind

  • Hi,

    I am using nrf desktop app and Tool chain manager of nrf app to install SDK-2.5.0. I am using window-10 and i7 processor.

    nrf desktop app ----- v4.3.0

    tool chain manager - v1.3.0

  • I have access to github and logged into it as well.

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    {
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        "osKernel": "10.0.19045",
        "vscode": "1.85.2",
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        "node": "v18.15.0"
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        "date": "2024-01-29T13:42:56.727Z",
        "vscodeRoot": "c:\\Users\\H191695\\AppData\\Local\\Programs\\Microsoft VS Code\\resources\\app",
        "nrfConnectForDesktopInstalled": true,
        "vscodeUptime": "00:01:43",
        "osUptime": "168:28:20",
        "cpu": "12th Gen Intel(R) Core(TM) i7-1265U"
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        "C:\\Program Files\\SEGGER\\JLink\\JLink.exe": "7.88j",
        "nrfjprog": "Not found",
        "C:\\Program Files\\Nordic Semiconductor\\nrfutil\\nrfutil.exe": "7.7.0",
        "C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin\\cmake.exe": "3.20.5",
        "C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin\\Scripts\\west.exe": "1.1.0",
        "C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin\\python.exe": "3.8.2",
        "C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin\\ninja.exe": "1.9.0",
        "C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin\\gperf.exe": "3.1",
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        "C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin\\gn.exe": "2122",
        "C:\\ncs\\toolchains\\c57af46cb7\\mingw64\\bin\\git.exe": "2.37.3.windows.1",
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          "HOMEDRIVE": "C:",
          "HOMEPATH": "\\Users\\H191695",
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          "ZEPHYR_BASE": "c:\\Sravan\\Programs\\GIT_Repository\\CL5G\\CL_R200\\zephyr",
          "ZEPHYR_TOOLCHAIN_VARIANT": "zephyr",
          "ZEPHYR_SDK_INSTALL_DIR": "C:\\ncs\\toolchains\\c57af46cb7\\opt\\zephyr-sdk",
          "PYTHONPATH": "C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin;C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin\\Lib;C:\\ncs\\toolchains\\c57af46cb7\\opt\\bin\\Lib\\site-packages"
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        "inherited": {
          "ELECTRON_RUN_AS_NODE": "1",
          "HOME": "C:\\Users\\H191695",
          "HOMEDRIVE": "C:",
          "HOMEPATH": "\\Users\\H191695",
          "Path": "C:\\WINDOWS\\system32;C:\\WINDOWS;C:\\WINDOWS\\System32\\Wbem;C:\\WINDOWS\\System32\\WindowsPowerShell\\v1.0\\;C:\\WINDOWS\\System32\\OpenSSH\\;C:\\Program Files\\1E\\NomadBranch\\;C:\\Program Files\\dotnet\\;C:\\Users\\H191695\\AppData\\Local\\Packages\\PythonSoftwareFoundation.Python.3.12_qbz5n2kfra8p0\\LocalCache\\local-packages\\Python312\\Scripts\\;C:\\Program Files\\Nordic Semiconductor\\nrfutil;C:\\Users\\H191695\\AppData\\Local\\Programs\\Python\\Python312\\Scripts\\;C:\\Users\\H191695\\AppData\\Local\\Microsoft\\WindowsApps;C:\\Users\\H191695\\AppData\\Local\\Programs\\Git\\cmd;C:\\Users\\H191695\\AppData\\Local\\Programs\\Microsoft VS Code\\bin;C:\\Users\\H191695\\AppData\\Local\\Programs\\Python\\Python312\\;",
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  • Hi Team,

    Can you please respond to my previous response.

    Regards,

    Sravan Rikka

  • Thanks for sharing. I will forward to our developers. We are looking into this. Have you tried to uninstall and reinstall nRF Connect for Desktop? 

    Have you tried with another network, e.g. home network or similar? Just to verify that this is not a network issue?

  • Hi,

    Yes, I have uninstalled and reinstalled several times and observed same error.

    I haven't tried different network, let me try it.

  • I have tried with home network and different network also but still getting same errors. Tried in different laptop too but still same issue. Please advice what to do.

Reply Children
  • Hello,

    Øyvind is out of office, so I will try to help you. 

    sravan.rikka said:
    I have tried with home network and different network also but still getting same errors. Tried in different laptop too but still same issue.

    It is very strange that you see this type of error accorss several devices.

    Can you please try to uninstall NCS one more time, and use nRF Connect for Desktop -> Toolchain manager, and set the install path to be as short as possible (something like C:\nordic\ncs

    Then install the version you would like to use through the toolchain manager. When it is done, open a cmd window in C:\nordic\ncs\v2.5.0\nrf

    and type "west update". What does it print then?

    Then try to open VS Code, and set the workspace to c:\nordic\ncs\v2.5.0. If you create a new application from the samples:

    And navigate to a sample from ncs\nrf\samples, and try to build it, what does it say then?

    Note that you don't need to use v2.5.0. You can use any version, like v2.6.0, which I am using in this screenshot. Make sure that the "Manage Toolchains" says the same version that you are using, and the "Manage SDKs" as well. If they don't, try changing them by clicking it. 

    Best regards,

    Edvin

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