USB connection isn't recognized with thingy 91

[Raz_k]

Hello,

I'm received a thingy 91 that already has a program flashed on it by my previous guy in my job. But when i try to use the device and connect it to my computer using a USB it isnt recognized.

I was reading in previous issues that there is a need to flash the conductivity bridge on the nrf 52 (using SW4 that is recognized when pressed), however im not able to find the file in my downloaded sdk.

I would love if someone can guide my through this stage because im pretty new to this device and environment.

BTW i was able to connect and flash a new thingy 91 device. 

[Jared]

Hi there,

Could you go through step-by-step the Getting started with the Thingy:91 guide here. More specifically the steps preparing for setup and updating the Thingy:91 firmware steps. 

regards

Jared