nRF Cloud scalability

[teba99]

Hi,

I seem to remember information on the scalability of the nRF Cloud, but I cannot locate it anymore. Where would I find such documentation?

Thanks,
-- Terrence

[Charlie]

Hi Terrence,

No sure which document you mean here. Hare are page and document related to nRF Cloud.

https://docs.nrfcloud.com/index.html

Cloud Services - nordicsemi.com

Could you specify your needs with more details?

Best regards,

Charlie

[teba99]

Hi Charlie,

I am looking for information like limits on supported number of devices per account (enterprise plan), message ingress/egress rates, message/command processing latencies, performance of device managment operations, API throttling, etc.

Basically, I am trying to understand the scalability envelope of nRF Cloud and whether a solution with tens of thousands of devices needs to factor in nRF Cloud scalability aspects/limitations.

Thanks,
Terrence

[Christopher Haverty]

Hi Terrence,

In general, we have designed nRF Cloud to handle tens of thousands of devices.  Unfortunately, our lead cloud developer and architect are both out sick today.  When they are back in on Monday, I'll direct your specific questions to them.

Thanks,

Chris

[teba99]

Thanks, Chris. It's not urgent. Looking forward to learning more when they are back.

[Christopher Haverty]

Hi Terrence,

Following up, we don't limit the number of devices on any of our paid plans, nor have we throttled any services even at our highest loads.  nRF Cloud is designed to meet the demands of Nordic Semiconductor's high volume SoC manufacturing.  Please contact your local sales and support representative for more detailed information (you can use the Change Plan and Contact Sales buttons here: nRF Cloud).

Best regards,

Chris

[Lincoln Thomas]

More specifically: In nrfcloud.com, select the upper right hamburger icon, then select “Manage plan”. On the resulting page, select the “Change plan” button, then on the pricing page select the “Contact Sales” button. You need not commit to an Enterprise plan to talk to Sales. Looking forward to discussing this further with you!

[teba99]

Thanks Chris and Lincoln, 

good to know. Will contact sales. Should we be using the device simulator to perform scalability testing or is there a different approach you recommend? https://github.com/nRFCloud/device-simulator-v2

Best,
-- Terrence

[Lincoln Thomas]

Yes, that's a fine utility for simulating many devices.