Your device requires a Thread border router

[Tony]

I am developing a Matter device using the nRF 5340 DK. I had this working and for some reason it isn't anymore. I am using the unmodified light_bulb example from the Nordic SDK. I built and ran it on my 5340 DK.

I have a Smartthings hub that is already connected and working with my Android phone and the Smartthings mobile app.

I get a notification on the phone that there is a new device. I assume that is because it is advertising.

I have the QR code in a browser window from the URL in the debug output.

When I scan it it takes a few seconds to connect and then gives an error:

"Your device requires a Thread border router"

I don't understand. The Smartthings hub is a thread border router and it all configured and ready.

Please help.

[Marte Myrvold]

Hi,

Which Smartthings hub are you using?

Have you tried the following guide  Matter: Testing the nRF Connect platform with Apple, Google and Samsung ecosystems ? It explains how to commission Matter devices to commercial ecosystems such as Samsung.

Best regards,
Marte

[Tony]

I have this Smartthings Hub:

https://www.amazon.com/gp/product/B07FJGGWJL/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I have tried the methods in that article.

Like I said in the original post of the issue, this used to work just last month. I am getting back to working on it.

I have no idea what might have changed. I am building the exact same code that worked before without changes that I know of.

[Marte Myrvold]

Hi,

Have you removed the device from the hub or tried factory resetting the hub?

Please upload the complete log from the device.

Best regards,
Marte

[Tony]

Sorry I wasn't clear in my original post.

I did have this all working before, but started over.

The first thing I did was factory reset the Smartthings hub. I had also removed it from my Samsung account and phone. Basically starting from scratch on everything.

I totally erased the Nordic DK and built and flashed the light_bulb example without changes.

This is the state I am in now.

What logs to you want?

[Marte Myrvold]

Hi,

Thank you for clarifying.

Tony said:

What logs to you want?

The complete application log from the nRF5340 DK when you try to commission it to the Matter fabric.

Best regards,
Marte

[AMarch]

I am going to add some things. I have successfully added devices using the nrf52840 DK example boards and the v2.6.0 version of nrf Connect Toolchain. 
I am using this model
Amazon.com: SAMSUNG SmartThings Station with Power Adapter, 15W Super Fast Wireless Charger, Smart Home Hub, 2023, EP-P9500TBEGUS, Black : Cell Phones & Accessories

I see that this worked before so look into some of these potential issues:
- Is your commissioning device and the smartthings station on the same wifi network?
- have you tried holding down the "reset device" button on the DK board until all LEDs blink multiple times?

Also do you have the serial terminal up from the nrf53 board? It should spout debug output about the state of the device. You might want to see if there is crash output from this. 
Watching the serial output from power on to commissioning can be helpful.

[Tony]

Thank you for your input. I will try these things too.

It is very weird that it worked before and now won't after completely clearing all devices and starting over.

[AMarch]

I have noticed some behavior like this.  I never scientifically went through combinations, but it usually went the way of :
- Reset the device using button 1 (assuming your example is the same behavior as the nrf52 version, I can't see why it wouldn't)
- Reset the HUB to full factory defaults- making sure that (in my case) the app can recognize the device. ALSO I have seen that if I was logged out of the Samsung account , it didn't want to add the devices.
- some failure in my compilation that resulted in my devices crashing while booting, but this was usually due to our custom device not being correctly compiled for NO 32Khz operation. Zepher/Matter Demos doesn't like trying to use the 32khz crystal when it doesn't exist .... who knew?

A. M.

Other problems were things like my phone connecting to the company wifi instead of the local network router I created for testing Matter, hence why I said to make sure your devices were connected to the correct networks.

[Tony]

Attached is an image from my Android phone of the error. I also attached the complete log from starting the device on.

You will see that right after the first boot I held the button 1 on the DK as instructed to trigger the Matter factory reset. I still got the error.

My Phone and hub are both connected to the same network. One via eithernet and the other via wifi to the same router. They are both on the same subnet (192.168.50.x).

Please advise where to go from there. I am totally stuck

Fullscreen Matter5340Lightbulb_needshuberror.txt Download

uart:~$ *** Booting nRF Connect SDK v2.5.2 ***
I: Init CHIP stack
I: 166 [DL]BLE address: F6:00:73:A7:7F:6A
I: 190 [DL]OpenThread started: OK
I: 193 [DL]Setting OpenThread device type to ROUTER
I: 198 [SVR]Subscription persistence not supported
I: 203 [SVR]Server initializing...
I: 207 [TS]Last Known Good Time: 2024-04-13T13:13:07
I: 212 [DMG]AccessControl: initializing
I: 216 [DMG]Examples::AccessControlDelegate::Init
I: 220 [DMG]AccessControl: setting
I: 223 [DMG]DefaultAclStorage: initializing
I: 227 [DMG]DefaultAclStorage: 0 entries loaded
D: 231 [IN]UDP::Init bind&listen port=5540
E: 235 [IN]SO_REUSEPORT failed: 109
D: 239 [IN]UDP::Init bound to port=5540
D: 242 [IN]BLEBase::Init - setting/overriding transport
D: 247 [IN]TransportMgr initialized
D: 253 [DL]Using Thread extended MAC for hostname.
I: 259 [ZCL]Using ZAP configuration...
I: 267 [DMG]AccessControlCluster: initializing
D: 271 [DL]Boot reason: 1
I: 274 [ZCL]Initiating Admin Commissioning cluster.
I: 278 [ZCL]Endpoint 1 On/off already set to new value
I: 284 [ZCL]Cluster LevelControl: attribute CurrentLevel set to 254
D: 290 [IN]SecureSession[0x200041f0]: Allocated Type:1 LSID:29577
D: 296 [DL]CHIPoBLE advertising set to on
I: 300 [DIS]Updating services using commissioning mode 1
E: 305 [DIS]Failed to remove advertised services: 3
D: 310 [DL]Using Thread extended MAC for hostname.
I: 314 [DIS]Advertise commission parameter vendorID=65521 productID=32773 discriminator=3840/15 cm=1
E: 323 [DIS]Failed to advertise commissionable node: 3
E: 328 [DIS]Failed to finalize service update: 3
I: 332 [DIS]Updating services using commissioning mode 1
E: 337 [DIS]Failed to remove advertised services: 3
D: 342 [DL]Using Thread extended MAC for hostname.
I: 347 [DIS]Advertise commission parameter vendorID=65521 productID=32773 discriminator=3840/15 cm=1
E: 355 [DIS]Failed to advertise commissionable node: 3
E: 360 [DIS]Failed to finalize service update: 3
I: 365 [DIS]Delaying proxy of operational discovery: missing delegate
I: 371 [IN]CASE Server enabling CASE session setups
D: 376 [IN]SecureSession[0x200042a8]: Allocated Type:2 LSID:29578
I: 381 [SVR]Joining Multicast groups
I: 385 [SVR]Server Listening...
I: 388 [DL]Device Configuration:
I: 391 [DL]  Serial Number: 11223344556677889900
I: 395 [DL]  Vendor Id: 65521 (0xFFF1)
I: 398 [DL]  Product Id: 32773 (0x8005)
I: 402 [DL]  Product Name: not-specified
I: 406 [DL]  Hardware Version: 0
I: 409 [DL]  Setup Pin Code (0 for UNKNOWN/ERROR): 20202021
I: 414 [DL]  Setup Discriminator (0xFFFF for UNKNOWN/ERROR): 3840 (0xF00)
I: 420 [DL]  Manufacturing Date: 2022-01-01
I: 424 [DL]  Device Type: 65535 (0xFFFF)
I: 428 [SVR]SetupQRCode: [MT:6FCJ142C00KA0648G00]
I: 432 [SVR]Copy/paste the below URL in a browser to see the QR Code:
I: 439 [SVR]https://project-chip.github.io/connectedhomeip/qrcode.html?data=MT%3A6FCJ142C00KA0648G00
I: 448 [SVR]Manual pairing code: [34970112332]
I: 452 [DL]CHIP task running
I: 458 [DL]CHIPoBLE advertising started
I: 462 [ZCL]Cluster OnOff: attribute OnOff set to 0
I: 467 [ZCL]Cluster LevelControl: attribute CurrentLevel set to 254
I: 473 [DL]NFC Tag emulation started
I: Factory Reset Triggered. Release button within 3000ms to cancel.
I: 30462 [DL]CHIPoBLE advertising mode changed to slow
I: 30471 [DL]CHIPoBLE advertising started
I: 31426 [TS]Pending Last Known Good Time: 2024-04-13T13:13:07
I: 31432 [TS]Previous Last Known Good Time: 2024-04-13T13:13:07
I: 31438 [TS]Reverted Last Known Good Time to previous value
I: 31444 [DL]Performing factory reset


uart:~$ *** Booting nRF Connect SDK v2.5.2 ***
I: Init CHIP stack
I: 159 [DL]BLE address: C4:C2:03:03:1B:E7
I: 180 [DL]OpenThread started: OK
I: 183 [DL]Setting OpenThread device type to ROUTER
I: 189 [SVR]Subscription persistence not supported
I: 193 [SVR]Server initializing...
I: 196 [TS]Last Known Good Time: [unknown]
I: 200 [TS]Setting Last Known Good Time to firmware build time 2024-04-13T13:13:07
I: 208 [DMG]AccessControl: initializing
I: 212 [DMG]Examples::AccessControlDelegate::Init
I: 216 [DMG]AccessControl: setting
I: 220 [DMG]DefaultAclStorage: initializing
I: 223 [DMG]DefaultAclStorage: 0 entries loaded
D: 228 [IN]UDP::Init bind&listen port=5540
E: 232 [IN]SO_REUSEPORT failed: 109
D: 235 [IN]UDP::Init bound to port=5540
D: 238 [IN]BLEBase::Init - setting/overriding transport
D: 243 [IN]TransportMgr initialized
D: 249 [DL]Using Thread extended MAC for hostname.
I: 255 [ZCL]Using ZAP configuration...
I: 260 [DMG]AccessControlCluster: initializing
D: 264 [DL]Boot reason: 6
I: 267 [ZCL]Initiating Admin Commissioning cluster.
I: 272 [ZCL]Endpoint 1 On/off already set to new value
I: 277 [ZCL]Cluster LevelControl: attribute CurrentLevel set to 1
D: 284 [IN]SecureSession[0x200041f0]: Allocated Type:1 LSID:28010
D: 290 [DL]CHIPoBLE advertising set to on
I: 293 [DIS]Updating services using commissioning mode 1
E: 299 [DIS]Failed to remove advertised services: 3
D: 303 [DL]Using Thread extended MAC for hostname.
I: 308 [DIS]Advertise commission parameter vendorID=65521 productID=32773 discriminator=3840/15 cm=1
E: 317 [DIS]Failed to advertise commissionable node: 3
E: 321 [DIS]Failed to finalize service update: 3
I: 326 [DIS]Updating services using commissioning mode 1
E: 331 [DIS]Failed to remove advertised services: 3
D: 335 [DL]Using Thread extended MAC for hostname.
I: 340 [DIS]Advertise commission parameter vendorID=65521 productID=32773 discriminator=3840/15 cm=1
E: 349 [DIS]Failed to advertise commissionable node: 3
E: 354 [DIS]Failed to finalize service update: 3
I: 358 [DIS]Delaying proxy of operational discovery: missing delegate
I: 364 [IN]CASE Server enabling CASE session setups
D: 369 [IN]SecureSession[0x200042a8]: Allocated Type:2 LSID:28011
I: 375 [SVR]Joining Multicast groups
I: 378 [SVR]Server Listening...
I: 381 [DL]Device Configuration:
I: 384 [DL]  Serial Number: 11223344556677889900
I: 388 [DL]  Vendor Id: 65521 (0xFFF1)
I: 392 [DL]  Product Id: 32773 (0x8005)
I: 395 [DL]  Product Name: not-specified
I: 399 [DL]  Hardware Version: 0
I: 402 [DL]  Setup Pin Code (0 for UNKNOWN/ERROR): 20202021
I: 407 [DL]  Setup Discriminator (0xFFFF for UNKNOWN/ERROR): 3840 (0xF00)
I: 414 [DL]  Manufacturing Date: 2022-01-01
I: 418 [DL]  Device Type: 65535 (0xFFFF)
I: 421 [SVR]SetupQRCode: [MT:6FCJ142C00KA0648G00]
I: 426 [SVR]Copy/paste the below URL in a browser to see the QR Code:
I: 432 [SVR]https://project-chip.github.io/connectedhomeip/qrcode.html?data=MT%3A6FCJ142C00KA0648G00
I: 441 [SVR]Manual pairing code: [34970112332]
I: 446 [DL]CHIP task running
I: 452 [DL]CHIPoBLE advertising started
I: 456 [ZCL]Cluster OnOff: attribute OnOff set to 0
I: 461 [ZCL]Cluster LevelControl: attribute CurrentLevel set to 254
I: 467 [DL]NFC Tag emulation started
I: 30455 [DL]CHIPoBLE advertising mode changed to slow
I: 30463 [DL]CHIPoBLE advertising started
I: 111102 [DL]BLE connection established (ConnId: 0x00)
I: 111108 [DL]Current number of connections: 1/1
I: 111112 [DL]CHIPoBLE advertising stopped
I: 111116 [DL]NFC Tag emulation stopped
D: 111991 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 111998 [BLE]local and remote recv window sizes = 5
I: 112003 [BLE]selected BTP version 4
I: 112007 [BLE]using BTP fragment sizes rx 128 / tx 128.
D: 112141 [DL]ConnId: 0x00, New CCCD value: 0x0002
D: 112145 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 6)
D: 112153 [IN]BLE EndPoint 0x20012208 Connection Complete
I: 112158 [DL]CHIPoBLE connection established (ConnId: 0x00, GATT MTU: 131)
D: 112321 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 112367 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 112374 [EM]>>> [E:29187r S:0 M:61905166] (U) Msg RX from 0:C5B06DACB80BC6FA [0000] --- Type 0000:20 (SecureChannel:PBKDFParamRequest)
I: 112387 [EM]<<< [E:29187r S:0 M:244028423] (U) Msg TX to 0:0000000000000000 [0000] --- Type 0000:21 (SecureChannel:PBKDFParamResponse)
I: 112399 [IN](U) Sending msg 244028423 to IP address 'BLE'
D: 112405 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 128)
D: 112501 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 112509 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 14)
D: 112591 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 112637 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 112644 [EM]>>> [E:29187r S:0 M:61905167] (U) Msg RX from 0:C5B06DACB80BC6FA [0000] --- Type 0000:22 (SecureChannel:PASE_Pake1)
I: 114019 [EM]<<< [E:29187r S:0 M:244028424] (U) Msg TX to 0:0000000000000000 [0000] --- Type 0000:23 (SecureChannel:PASE_Pake2)
I: 114030 [IN](U) Sending msg 244028424 to IP address 'BLE'
D: 114035 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 128)
E: 114043 [DL]Long dispatch time: 1406 ms, for event type 16388
D: 114211 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 114219 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 6)
D: 114301 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 114309 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 114317 [EM]>>> [E:29187r S:0 M:61905168] (U) Msg RX from 0:C5B06DACB80BC6FA [0000] --- Type 0000:24 (SecureChannel:PASE_Pake3)
I: 114329 [EM]<<< [E:29187r S:0 M:244028425] (U) Msg TX to 0:0000000000000000 [0000] --- Type 0000:40 (SecureChannel:StatusReport)
I: 114340 [IN](U) Sending msg 244028425 to IP address 'BLE'
D: 114346 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 35)
I: 114354 [SC]SecureSession[0x200041f0]: Moving from state 'kEstablishing' --> 'kActive'
D: 114362 [IN]SecureSession[0x200041f0]: Activated - Type:1 LSID:28010
D: 114368 [IN]New secure session activated for device <FFFFFFFB00000000, 0>, LSID:28010 PSID:39400!
I: 114377 [SVR]Commissioning completed session establishment step
I: 114383 [DIS]Updating services using commissioning mode 0
E: 114388 [DIS]Failed to remove advertised services: 3
E: 114393 [DIS]Failed to finalize service update: 3
D: 114398 [DL]CHIPoBLE advertising set to off
I: 114402 [SVR]Device completed Rendezvous process
D: 114436 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 114444 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 114452 [EM]>>> [E:29188r S:28010 M:118782625] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 114463 [IM]Received Read request
I: 114468 [EM]<<< [E:29188r S:28010 M:30549887] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 114479 [IN](S) Sending msg 30549887 on secure session with LSID: 28010
D: 114485 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 97)
D: 114571 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 114616 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 114625 [EM]>>> [E:29189r S:28010 M:118782626] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 114635 [IM]Received Read request
I: 114640 [EM]<<< [E:29189r S:28010 M:30549888] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 114651 [IN](S) Sending msg 30549888 on secure session with LSID: 28010
D: 114657 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 72)
D: 114751 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 114796 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 114804 [EM]>>> [E:29190r S:28010 M:118782627] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 114815 [IM]Received Read request
I: 114820 [EM]<<< [E:29190r S:28010 M:30549889] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 114831 [IN](S) Sending msg 30549889 on secure session with LSID: 28010
D: 114837 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 72)
D: 114931 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 114939 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 114947 [EM]>>> [E:29191r S:28010 M:118782628] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 114958 [IM]Received Read request
I: 114963 [EM]<<< [E:29191r S:28010 M:30549890] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 114974 [IN](S) Sending msg 30549890 on secure session with LSID: 28010
D: 114980 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 72)
D: 115066 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115074 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 115082 [EM]>>> [E:29192r S:28010 M:118782629] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 115093 [IM]Received Read request
I: 115098 [EM]<<< [E:29192r S:28010 M:30549891] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 115109 [IN](S) Sending msg 30549891 on secure session with LSID: 28010
D: 115115 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 71)
D: 115201 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115209 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 115217 [EM]>>> [E:29193r S:28010 M:118782630] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 115228 [IM]Received Read request
I: 115233 [EM]<<< [E:29193r S:28010 M:30549892] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 115244 [IN](S) Sending msg 30549892 on secure session with LSID: 28010
D: 115250 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 71)
D: 115336 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115344 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 115352 [EM]>>> [E:29194r S:28010 M:118782631] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:08 (IM:InvokeCommandRequest)
I: 115364 [ZCL]OpCreds: Certificate Chain request received for DAC
I: 115374 [EM]<<< [E:29194r S:28010 M:30549893] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:09 (IM:InvokeCommandResponse)
I: 115385 [IN](S) Sending msg 30549893 on secure session with LSID: 28010
D: 115392 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 128)
D: 115471 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115479 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 128)
D: 115561 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115569 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 128)
D: 115651 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115659 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 128)
D: 115741 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115749 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
D: 115756 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 57)
D: 115831 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115839 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 115847 [EM]>>> [E:29195r S:28010 M:118782632] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 115858 [IM]Received Read request
I: 115863 [EM]<<< [E:29195r S:28010 M:30549894] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 115874 [IN](S) Sending msg 30549894 on secure session with LSID: 28010
D: 115880 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 97)
D: 115966 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 115974 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 115982 [EM]>>> [E:29196r S:28010 M:118782633] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 115993 [IM]Received Read request
I: 115998 [EM]<<< [E:29196r S:28010 M:30549895] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 116009 [IN](S) Sending msg 30549895 on secure session with LSID: 28010
D: 116015 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 72)
D: 116101 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 116109 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
I: 116117 [EM]>>> [E:29197r S:28010 M:118782634] (S) Msg RX from 0:FFFFFFFB00000000 [0000] --- Type 0001:02 (IM:ReadRequest)
D: 116128 [IM]Received Read request
I: 116133 [EM]<<< [E:29197r S:28010 M:30549896] (S) Msg TX to 0:FFFFFFFB00000000 [0000] --- Type 0001:05 (IM:ReportData)
I: 116144 [IN](S) Sending msg 30549896 on secure session with LSID: 28010
D: 116150 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 71)
D: 116236 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 118711 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
D: 121219 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 3)
D: 121366 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
D: 123886 [DL]Write request received for CHIPoBLE RX characteristic (ConnId 0x00)
D: 126394 [DL]Sending indication for CHIPoBLE TX characteristic (ConnId 00, len 3)
D: 126451 [DL]Indication for CHIPoBLE TX characteristic done (ConnId 0x00, result 0x00)
I: 127441 [DL]BLE GAP connection terminated (reason 0x13)
D: 127447 [IN]Clearing BLE pending packets.
I: 127450 [DL]Current number of connections: 0/1

[Marte Myrvold]

Hi,

I cannot see anything wrong in the device log.

The screenshot looks to be from the Google Home app. Can you verify that you are using the Samsung Smartthings app when trying to add the device?

Best regards,
Marte

[Tony]

You were totally correct. Sorry to have missed that.

Turns out it was because I was getting the pop up notification to set up a device and then doing it that way.

One of the questions along the way was whether to use Google's app or another one and I always chose another one and then chose Smartthings app, but that doesn't seem to actually use the Smartthings app.

My specifically opening the Smartthings app and doing it that way it all works.