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  • Case ID: 325604
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Thingy 53 Weather station demo doesn't work

kocouj1

I have new Thingy 53. Default Edge Inpulse demo works without any problem. But I have problem with Weather Station demo.

First I tested Zigbee version. After flashing using nRF Programmer it doesn't do nothing. No LED action, can't connect to Zigbee coordinator (I have many Zigbee devices and newer had problem connecting them).

Next I tested Matter version. Thingy should flash blue LED after start but LED is always on - not flashing. So this does something but not works as described in documentation.

Is some problem on my side? Definitelly I'd like to use Zigbee version but currently device seems dead every time I flash it.

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  • 0 in reply to Amanda Hsieh

    Hi Amanda,

    Installed J-Link and now I have warning message in Serial Terminal "Installed JLink version does not match the expected version (JLink_V7.94e)". Terminal still can't connect to Thingy with Weather Station flashed:

    Device Connected SN:{BF9E3611-4DB0-2845-A5C9-10D935A6605A}
    Getting serialport options from persistent store {BF9E3611-4DB0-2845-A5C9-10D935A6605A}.pc-nrfconnect-serial-terminal
    Selected device with s/n {BF9E3611-4DB0-2845-A5C9-10D935A6605A}
    Failed to connect to port: COM10. Make sure the port is not already taken, if you are not sure, try to power cycle the device and try to connect again.
    Port could not be opened. Verify it is not used by some other applications.
    It seems that factory reset doesn't do anything good. Terminal after Thingy reset can't enumerate devices at all:
    Error: Failed to enumerate devices Caused by: Timeout
    Error: Failed with exit code 1.
    If I power cycle Thingy, I can see it in Terminal as unknown device again and can't connect to it.
    So I flashed your zip again (now with new J-Link). But no change, still doesn't work.
    Strange thing is that sometimes I can see "Thingy 53: Zigbee Weather Station" as device name in Terminal (not unknown device), but seems like it freeze in a few seconds after power cycle and I can't connect to it.
    15:39:41.504
    Initialising nrfutil module: device
    15:39:44.228
    Using nrfutil-device core version: 7.7.1
    15:39:44.730
    [PID:29684] nrfutil-device (version = 2.1.1, platform = x86_64-pc-windows-msvc) invoked with list --traits serialPorts --hotplug --json --log-output=stdout --log-level trace
    15:39:45.204
    Using nrfutil-device version: 2.1.1
    15:39:45.204
    Using nrf-device-lib version: 0.17.5
    15:39:45.204
    Using nrfjprog DLL version: 10.24.0
    15:39:45.204
    Using JLink version: JLink_V7.96g
    15:39:45.205
    Installed JLink version does not match the expected version (JLink_V7.94e)
    15:39:45.256
    [PID:29684] [JlinkARM] JlinkARM version non expected one found: JLink_V7.96g, expected: JLink_V7.94e
    15:40:00.952
    Device Connected SN:00e04c000001
    15:40:00.952
    Getting serialport options from persistent store 00e04c000001.pc-nrfconnect-serial-terminal
    15:40:00.955
    Device Connected SN:{BF9E3611-4DB0-2845-A5C9-10D935A6605A}
    15:40:00.955
    Getting serialport options from persistent store {BF9E3611-4DB0-2845-A5C9-10D935A6605A}.pc-nrfconnect-serial-terminal
    15:40:06.302
    Selected device with s/n {BF9E3611-4DB0-2845-A5C9-10D935A6605A}
    15:40:25.223
    Failed to connect to port: COM10. Make sure the port is not already taken, if you are not sure, try to power cycle the device and try to connect again.
    15:40:25.223
    Port could not be opened. Verify it is not used by some other applications
    Regards
    Jakub
  • 0 in reply to kocouj1

    Hi,

    kocouj1 said:
    [PID:29684] [JlinkARM] JlinkARM version non expected one found: JLink_V7.96g, expected: JLink_V7.94e

    Could you remove the JLink_V7.96g and install JLink_V7.94e? During installation, select "Install legacy USB Driver for J-Link" and "Update existing installation."

    kocouj1 said:
    15:40:25.223
    Failed to connect to port: COM10. Make sure the port is not already taken, if you are not sure, try to power cycle the device and try to connect again.
    15:40:25.223
    Port could not be opened. Verify it is not used by some other applications

    Please ensure no other applications connect to COM10.

    -Amanda H.

  • 0 in reply to Amanda Hsieh

    Hi,

    J-Link 7.94e doesn't have option to install legacy driver.

    Regards

    Jakub

  • 0 in reply to kocouj1

    Check out This article from SEGGER :  https://wiki.segger.com/Incorrect_J-Link_USB_driver_installed

    Make sure the PC can detect the USB serial port and only the nRF Serial Terminal connects to the same port. 

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