"Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

[Chasen]

Hello,

I have had this issue from the first time I installed VS Code and the nRF Connect Extension.

When I open my project, the connected devices pane is just missing from the left hand side. Additionally, when I right click and try to select it, it is just missing.

However, if I manually uninstall->reinstall the extension, it will show up. But I have to do this for every new window I open.

I came across this post and tried setting 'nrfjprog' under the device provider in the extension settings, but it doesnt seem to have made a difference.

Thanks in advance!

[Priyanka]

Hi,

Could you attache the Support Information? It will help to provide more details.

Regards,

Priyanka

[Chasen]

Hello Priyanka,

Thank you for the quick response, could you clarify what you mean by support information? If you mean version of my vs code and windows, you can find that below

--Windows--

Edition    Windows 11 Pro
Version    23H2
Installed on    ‎11/‎22/‎2023
OS build    22631.3880
Serial number    0F34C4C23473H7
Experience    Windows Feature Experience Pack 1000.22700.1020.0

--VS Code--

Version: 1.91.1 (user setup)
Commit: f1e16e1e6214d7c44d078b1f0607b2388f29d729
Date: 2024-07-09T22:06:49.809Z
Electron: 29.4.0
ElectronBuildId: 9728852
Chromium: 122.0.6261.156
Node.js: 20.9.0
V8: 12.2.281.27-electron.0
OS: Windows_NT x64 10.0.22631

[Priyanka]

Hi,

Sorry for not clarifying. If you press "Ctrl + Shift + P" and then type Generate Support Information and select this, you will obtain the support information. Please attach that.

-Priyanka

[Chasen]

Thanks for the update Priyanka, please see below

[08:33:23] nRF Command Line Tools 10.24.2 are up to date

IMPORTANT: The data below could contain sensitive or confidential information about your environment.

If you do not wish this to be seen by others, please make sure to remove it before sharing.

For help and support, visit the Nordic DevZone at devzone.nordicsemi.com/.

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