How to restore the device Hw v2?

[avchizhov]

I have the nRF Hw v2, and it seems like I did something wrong with a Fw:

nRF is recognizable by a computer as the COM10/11/12 device:

Most of the nRF Connect Desktop applications could recognize the device, but, unfortunately, they can not connect to it, and return an error:

or return nothing:

t looks like the Fw Application is loaded on the nRF and it is booted properly, while the modem does not respond.

Is there any Fw for the modem?

I saw some Segger software tool, and it offers to restore some image from time to time. Could it be connected to this problem?

[JONATHAN LL]

Hi,

Looks like the recover command faild, not sure why, other errors you see are related to APPROTECT being enabled. Try one of the following steps:

Can you test with the use of the command line to nrfjprog, https://www.nordicsemi.com/Products/Development-tools/nRF-Command-Line-Tools/Download , you can use a command called recover, so all you have to do is run "nrfjprog --recover" from a terminal. 

Seems that APPROTECT is enabled witch is stopping you from reading the memory, so a recover command should solve this. You can also do this with nRF UTIL tool, https://www.nordicsemi.com/Products/Development-tools/nRF-Util/Download#infotabs,  then you need to get the devices module and run this command " nrfutil device recover"

Regards,
Jonathan

[avchizhov]

Jonathan, greetings.

The nrfjprog --recover returns the next:

C:\Program Files\Nordic Semiconductor\nrf-command-line-tools\bin>nrfjprog --recover
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
[error] [ JLink] - Not supported by current CPU + target interface combination.
Recovering device. This operation might take 30s.
Restored application UICR.HFXOSRC and UICR.HFXOCNT.
Erasing user code and UICR flash areas.

C:\Program Files\Nordic Semiconductor\nrf-command-line-tools\bin>

And the board still returns a error during the initial setup:

Br., Toni.

[JONATHAN LL]

Hi Toni, can you share the Log file that is generated here? 




But looks like you where able to recover the board successfully, you can confirm this with connecting it to the programmer app and reading out the device, it should give you a visual that shows the device is empty. 

The device also does not show up as a DK witch is a little odd. 

What version of the DK are you using?

Also can you try on a different computer, looks like you are running it on the CMW machine, not sure how well our GUI applications run on those. 

Regards,
Jonathan

[avchizhov]

Jonathan, greetings.

We have changed from a CMW instrument to a regular W10 laptop:

Microsoft Windows [Version 10.0.19045.5371],

Admin rights,

UAC is disabled,

Symantec and the default Windows firewall are active, there is no possibility to disable them in the Company domain.

The nRF Connect for Desktop is v5.1.0, the Quick Start v1.2.0.

The Programmer v4.5.0 indicates, that the DK is NRF9160_xxAA_REV1.

The label is on the DL indicates the next:

PCA10090,

0.8.3,

2018.51,

960035269, that should be the DK serial number.

There is no any jumper set except on the External supply contacts, and the Hw settings are:

Sw10 = left,

Sw11 = right,

Sw1 = left,

Sw8 = right (SIM, but no a SIM card is inserted),

Sw1 = right (N.C.),

Sw2 = right (N.C.),

Sw5 = right (nRF91).

The LED indication is:

LED5 = permanent,

LED1 = permanent.

From my experience, it worked before with the Fw below version nrf9160dk_fw_2021-12-15_cfedfdfa , the SDK v1.8.0, the Asset Tracker v1.

The log, that is created after the Quick Start is used is below:

---

2025-03-05T15:27:20.874Z INFO Initialising the bundled nrfutil device
2025-03-05T15:27:20.937Z DEBUG Started watching devices
2025-03-05T15:27:22.912Z INFO Using the bundled core version for nrfutil device: 7.13.0
2025-03-05T15:27:23.736Z INFO Using nrfutil-device version: 2.7.5
2025-03-05T15:27:23.737Z INFO Using nrf-device-lib version: 0.17.41
2025-03-05T15:27:23.737Z INFO Using nrfjprog DLL version: 10.24.2
2025-03-05T15:27:23.737Z INFO Using JLink version: JLink_V7.94i
2025-03-05T15:27:24.270Z DEBUG Selected device: nRF9160 DK
2025-03-05T15:27:24.280Z DEBUG Changed step: Info
2025-03-05T15:27:25.996Z DEBUG Changed step: Rename
2025-03-05T15:27:38.517Z DEBUG Changed step: Program
2025-03-05T15:27:43.718Z ERROR [ProbeLib] [2025-03-05 15:27:43.718544Z] {jlink_usb_000960035269} J-Link: Not supported by current CPU + target interface combination.
2025-03-05T15:27:44.255Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:44.353Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:44.462Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:44.560Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:44.659Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:44.756Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:44.865Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:44.964Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:45.063Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:45.162Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:45.271Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:27:45.373Z ERROR [jlink] [NRFJPROG][JLink][000960035269] Not supported by current CPU + target interface combination.
2025-03-05T15:28:23.090Z DEBUG Changed step: Verify
2025-03-05T15:28:26.110Z INFO Opened port with options: {"path":"COM8","baudRate":115200}
2025-03-05T15:28:28.117Z ERROR Error: Received ERROR as return value from AT command
2025-03-05T15:28:28.122Z INFO Closed port: COM8
2025-03-05T15:28:34.526Z DEBUG Changed step: SIM
2025-03-05T15:28:36.302Z DEBUG Changed step: Evaluate
2025-03-05T15:28:37.215Z DEBUG Changed step: Learn
2025-03-05T15:28:37.707Z DEBUG Changed step: Develop
2025-03-05T15:28:39.304Z DEBUG Changed step: Apps
2025-03-05T15:28:40.182Z DEBUG Changed step: Finish

---

Please let us know, if you need more details.

Br., Toni.

[JONATHAN LL]

avchizhov said:

PCA10090,

0.8.3,

2018.51

I see that you have a very old DK here.


Did some testing and it seems that the Old DK does not work as expected here. I did test one of my old v1.0.0 DK and the behavior is the same. 

Not sure why that is, will investigate and report infernally. 

Regards,
Jonathan