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Nordic Case Info
  • Case ID: 334568
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Problems configuring the nRF9160DK with Quick Start.

Gonzalo Bravo

I was trying to setup a nordic nRF9160DK following the steps present on the first lesson of the course "Cellular IoT Fundamentals", and fail to do so. When I got to the verification part after programming it, it failed and got the next Log:

2024-10-15T13:42:16.046Z INFO Initialising nrfutil module: device
2024-10-15T13:42:16.179Z DEBUG Started watching devices
2024-10-15T13:42:18.076Z INFO Using nrfutil-device core version: 7.13.0
2024-10-15T13:42:18.801Z INFO Using nrfutil-device version: 2.1.1
2024-10-15T13:42:18.801Z INFO Using nrf-device-lib version: 0.17.5
2024-10-15T13:42:18.802Z INFO Using nrfjprog DLL version: 10.24.0
2024-10-15T13:42:18.802Z INFO Using JLink version: JLink_V7.94e
2024-10-15T13:42:19.199Z DEBUG Selected device: nRF9160 DK
2024-10-15T13:42:19.235Z DEBUG Changed step: Info
2024-10-15T13:42:25.558Z DEBUG Changed step: Rename
2024-10-15T13:42:27.915Z DEBUG Changed step: Program
2024-10-15T13:42:38.074Z DEBUG Changed step: Rename
2024-10-15T13:42:38.927Z DEBUG Changed step: Program
2024-10-15T13:42:40.664Z DEBUG Changed step: Rename
2024-10-15T13:42:41.612Z DEBUG Changed step: Info
2024-10-15T13:43:42.152Z DEBUG Changed step: Rename
2024-10-15T13:43:43.748Z DEBUG Changed step: Program
2024-10-15T13:44:56.829Z DEBUG Changed step: Verify
2024-10-15T13:44:59.851Z INFO Opened port with options: {"path":"COM5","baudRate":115200}
2024-10-15T13:45:01.854Z ERROR Error: Received ERROR as return value from AT command
2024-10-15T13:45:01.878Z INFO Closed port: COM5

I have to say that the board I am using is an older revision of the same, since it was one of the first ones to come out in 2019 (the MCU selection switch is still SW5). Also, it was previously used by someone, so maybe it has something to do with that but I don't really know. What can the problem be and how could I fix it?

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    Hi Dejans,

    Thank you for your response.

    First I tried the asset tracker v2 and didn't work. The same happend with AT Commands. Finally I tried shell command line interface and it did work. I used the cellular monitor and I gess everything was fine. Now I have another problem that it's related to nRF Cloud. I am unable to register my device. When I try to add it to my account, it gives me the next error code: 40412. I have seen the possible related issues and I don't know what could be wrong.

    If you could help me with this I would really aprecciate it.

    Kind regards,

    Gonzalo Bravo

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  • 0

    Hi Dejans,

    Thank you for your response.

    First I tried the asset tracker v2 and didn't work. The same happend with AT Commands. Finally I tried shell command line interface and it did work. I used the cellular monitor and I gess everything was fine. Now I have another problem that it's related to nRF Cloud. I am unable to register my device. When I try to add it to my account, it gives me the next error code: 40412. I have seen the possible related issues and I don't know what could be wrong.

    If you could help me with this I would really aprecciate it.

    Kind regards,

    Gonzalo Bravo

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