Unable to program nRF5340 Hello World from nRF Connect for Desktop v5.1.0 Quick Start

[dcooper]

New nRF5340 DK board - PCA10095 2.0.2 2024.32 1050055047

HP Laptop with Window 11

Installed nRF Connect for Desktop v5.1.0

DK board is detected

Attempt to program the Hello World application fails:

Erase device shows green

Application core show red

Log attached

Fullscreen 2024-12-04T00_51_54.358Z-log.txt Download

2024-12-04T00:51:54.489Z INFO Initialising the bundled nrfutil device
2024-12-04T00:51:54.496Z DEBUG Started watching devices
2024-12-04T00:51:55.981Z INFO Using the bundled core version for nrfutil device: 7.13.0
2024-12-04T00:51:56.436Z INFO Using nrfutil-device version: 2.7.5
2024-12-04T00:51:56.436Z INFO Using nrf-device-lib version: 0.17.41
2024-12-04T00:51:56.436Z INFO Using nrfjprog DLL version: 10.24.2
2024-12-04T00:51:56.436Z INFO Using JLink version: JLink_V7.94i
2024-12-04T00:51:57.496Z DEBUG Selected device: nRF5340 DK
2024-12-04T00:51:57.505Z DEBUG Changed step: Info
2024-12-04T00:52:09.481Z DEBUG Changed step: Rename
2024-12-04T00:52:10.903Z DEBUG Changed step: Program
2024-12-04T00:54:22.812Z ERROR  NRFDLException(1): [Probe] Emulator error: No emulator with connection info 'Usb(JLinkSerialNumber(1050055047))' was found
2024-12-04T00:54:22.815Z ERROR [ProbeLib] [2024-12-04 00:54:22.814309Z] Trace channel disconnected unexpectedly.

[runsiv]

Hi

If this is the first time you are using one of our devices , you know if you have installed the legacy USB driver as seen here? 

Regards

Runar

[dcooper]

Thanks - that was the missing step.  As noted elsewhere adding this detail somewhere in the getting started documentation would be useful.