Fix up links in the Q&A

[AMarch01]

I know this is a heavy lift for you at Nordic, but do you think there is a way to fix up OR perhaps tag with somem message the links in the Q&A that have expired or moved to new locations??
For example: NRF52 Watchdog Reset When only reset source is soft reset? - Nordic Q&A - Nordic DevZone - Nordic DevZone
I know this is a pretty old, but the conversation is still relevant and comes up in the search, so it would be nice if the "errata link" in the last response could be flagged that it is incorrect and ULTIMATELY it would be great if it could be redirected.

I know that would be a heck of a lot of internal work to come up with a safe script that could run though all the records on this site and find the old links, but I think it would really be a big help to the knowledge base.

Tony

[thiago_hd]

Hello AMarch01 and Elfving .

I am not being able to create support tickets (thats why I am posting here..). I am getting the following errors...

[Elfving]

Hi Thiago,

Could you confirm that this is still an issue? Due to traffic on the site there are some moments where I also have issues eg. responding to a case. Waiting for a sec typically solves it.

Regards,

Elfving

[thiago_hd]

Hello,

Today is still not working. I am unable to open a ticket for my problem.

[Elfving]

Understood. We are looking into it. Things are moving a bit slower here during the holidays unfortunately, is resolving this urgent for you?

[thiago_hd]

It's not that urgent. Although it will be demanding in the second half of january.

[AMarch01]

Have you tried the standard IT response of, clearing all your cookies and cached data? I know it can be painful having to re-log into websites and stuff but maybe??
Perhaps have you tried logging in from another computer and see if it works there? Obviously, you have and account and can post to a message. Not being able to create one seems like an arbitrary flag for a user account, but perhaps someone from Nordic can take a look at the database record holding your account permissions (which I hope is already being done).

[thiago_hd]

Hello AMarch01, btw sorry for the inconvenient matter on your post. I had no other way to reach out to the community staff.

Yes, I have already tried cleaning all the browser data (including cache, cookies, and so on), also tried changing the browser. Tried through my smartphone, and also my PC at home. 

I haven't logged in here a long time. My account was temporarily blocked this week because I tried several times to match my password (I didn't even remember the email I used here 2 years ago), maybe it has something to do with it. 

I hope there is a fix for this, because if not I will not be able to address my problems using NCS v2.8.0.

[AMarch01]

well, could create a new account... messy and wasteful but should work

[Elfving]

Hi Thiago,

One reason might be that you are trying to post a ticket with error logs or code in the message, and some of the characters in that might be interferring with the site JS. If that is the case it might be best attach the error logs or code in code blocks or by attaching it as zip files instead. 

Let me know if this helps, or if you do not think this is relevant for your ticket. Worst case I'll just create my own ticket and invite you to it.

Regards,

Elfving