Getting error "ImportError: Module use of python312.dll conflicts with this version of Python." when flashing - can build perfectly fine

I get the error "ImportError: Module use of python312.dll conflicts with this version of Python." when I try to flash my device using any Python version below 3.12.x. I get no error when I try to build the project.

However, when I set the global Python version to 3.12.0 using pyenv, it first and foremost correctly doesn't recognize the nrfutil package until I install it into the new version, which is a sign that it has correctly changed the version, but I also get a new error related to not having the package "constants." When I pip install that I get a third error:

versions\3.12.0\Lib\site-packages\nordicsemi\lister\windows\lister_win32.py", line 43, in <module>
    from constants import DIGCF_PRESENT, DEVPKEY, DIGCF_DEVICEINTERFACE
ImportError: cannot import name 'DIGCF_PRESENT' from 'constants' (C:\Users\DripTooHard\.pyenv\pyenv-win\versions\3.12.0\Lib\site-packages\constants.py)


Looking online, it seems like the fix to this issue is to downgrade to 3.8 or 3.9. But this just goes back to me having the original error.

I tried looking at the support information, and it seems like the toolchain is reffering to a Python 3.12.4 version?

// IMPORTANT: The following data can contain sensitive or confidential information about your environment.
// If you do not want others to see this information, make sure to remove it before sharing the data.

// For help and support, visit Nordic Semiconductor's DevZone at https://devzone.nordicsemi.com/.

{
  "platform": {
    "os": "win32",
    "osVersion": "Windows 11 Home",
    "osKernel": "10.0.26100",
    "vscode": "1.96.4",
    "electron": "32.2.6",
    "node": "v20.18.1"
  },
  "system": {
    "date": "2025-01-30T15:19:16.999Z",
    "vscodeRoot": "d:\\DripTooHard\\Microsoft VS Code\\resources\\app",
    "nrfConnectForDesktopInstalled": true,
    "vscodeUptime": "00:12:00",
    "osUptime": "00:36:06",
    "cpu": "11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz"
  },
  "workspace": {
    "name": "record_launch_app",
    "workspaceFile": null,
    "folders": [
      "d:\\ncs\\v2.8.0\\nrf\\samples\\nfc\\record_launch_app"
    ]
  },
  "sdks": [
    {
      "version": "v2.8.0",
      "path": "d:\\ncs\\v2.8.0"
    }
  ],
  "activeBuild": "d:\\ncs\\v2.8.0\\nrf\\samples\\nfc\\record_launch_app\\build",
  "apps": [
    {
      "workspace": "d:\\ncs\\v2.8.0\\nrf\\samples\\nfc\\record_launch_app",
      "uri": "d:\\ncs\\v2.8.0\\nrf\\samples\\nfc\\record_launch_app",
      "buildConfigurations": [
        {
          "id": "d:\\ncs\\v2.8.0\\nrf\\samples\\nfc\\record_launch_app\\build",
          "name": "build",
          "boardId": "nrf54l15dk/nrf54l15/cpuapp",
          "type": "Sysbuild",
          "isChild": false,
          "isStale": false,
          "taskBindings": {
            "build": [],
            "pristineBuild": [],
            "flash": [],
            "eraseAndFlash": []
          },
          "sdk": "d:\\ncs\\v2.8.0",
          "toolchain": "nRF Connect SDK Toolchain v2.8.0"
        }
      ]
    }
  ],
  "toolchains": [
    {
      "version": "2.8.0",
      "path": "c:\\ncs\\toolchains\\2d382dcd92"
    }
  ],
  "connectedDevices": [
    {
      "serialNumber": "001057733114"
    }
  ],
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    "C:\\ncs\\toolchains\\2d382dcd92\\opt\\zephyr-sdk\\arm-zephyr-eabi\\bin\\arm-zephyr-eabi-gcc.exe": "0.16.8",
    "C:\\Program Files\\SEGGER\\JLink_V794i\\JLink.exe": "7.94i",
    "C:\\Program Files\\Nordic Semiconductor\\nrf-command-line-tools\\bin\\nrfjprog.exe": "10.24.0",
    "C:\\Users\\DripTooHard\\.pyenv\\pyenv-win\\shims\\nrfutil": null,
    "C:\\ncs\\toolchains\\2d382dcd92\\cmake": "3.21.0",
    "C:\\ncs\\toolchains\\2d382dcd92\\opt\\bin\\Scripts\\west.exe": "1.2.0",
    "C:\\ncs\\toolchains\\2d382dcd92\\opt\\bin\\python.exe": "3.12.4",
    "C:\\ncs\\toolchains\\2d382dcd92\\opt\\bin\\ninja.exe": "1.10.2",
    "C:\\ncs\\toolchains\\2d382dcd92\\opt\\bin\\gperf.exe": "3.1",
    "C:\\ncs\\toolchains\\2d382dcd92\\opt\\bin\\dtc.exe": "1.4.7",
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      "jlinkInfo": {
        "name": "JlinkARM",
        "version": "JLink_V7.94i",
        "versionFormat": "string"
      }
    },
    "nrfutil-toolchain-manager": {
      "version": "0.14.4",
      "binPath": "c:\\Users\\DripTooHard\\.vscode\\extensions\\nordic-semiconductor.nrf-connect-2025.1.127-win32-x64\\platform\\nrfutil\\bin\\nrfutil-toolchain-manager"
    }
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      "ZEPHYR_BASE": "d:\\ncs\\v2.8.0\\zephyr",
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      "HOMEDRIVE": "C:",
      "HOMEPATH": "\\Users\\DripTooHard",
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      "PATH": "C:\\Program Files\\NVIDIA GPU Computing Toolkit\\CUDA\\v12.0\\bin;C:\\Program Files\\NVIDIA GPU Computing Toolkit\\CUDA\\v12.0\\libnvvp;C:\\Program Files\\Java\\jdk-19\\bin;C:\\Program Files\\Common Files\\Oracle\\Java\\javapath;C:\\Program Files (x86)\\Common Files\\Oracle\\Java\\java8path;C:\\Program Files (x86)\\Common Files\\Oracle\\Java\\javapath;C:\\Program Files\\Microsoft\\jdk-11.0.12.7-hotspot\\bin;C:\\Windows\\system32;C:\\Windows;C:\\Windows\\System32\\Wbem;C:\\Windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Windows\\System32\\OpenSSH\\;C:\\Program Files (x86)\\NVIDIA Corporation\\PhysX\\Common;C:\\Program Files\\NVIDIA Corporation\\NVIDIA NvDLISR;C:\\Program Files\\PuTTY\\;C:\\Program Files\\GitHub CLI\\;C:\\Program Files\\dotnet\\;C:\\MinGW\\bin;C:\\Program Files (x86)\\sbt\\bin;C:\\Program Files\\nodejs\\;C:\\Program Files\\NVIDIA Corporation\\Nsight Compute 2022.4.0\\;C:\\WINDOWS\\system32;C:\\WINDOWS;C:\\WINDOWS\\System32\\Wbem;C:\\WINDOWS\\System32\\WindowsPowerShell\\v1.0\\;C:\\Users\\DripTooHard\\AppData\\Local\\Programs\\Python\\Python38-32;C:\\WINDOWS\\System32\\OpenSSH\\;C:\\Program Files\\Git LFS;C:\\Users\\DripTooHard\\Downloads\\hugo_0.111.3_windows-amd64;C:\\Program Files\\Docker\\Docker\\resources\\bin;C:\\Program Files (x86)\\Arm GNU Toolchain arm-none-eabi\\13.2 Rel1\\bin;C:\\Program Files\\Git\\cmd;C:\\Users\\DripTooHard\\PycharmProjects\\pythonProject1\\msedgedriver.exe;C:\\Program Files\\Nordic Semiconductor\\nrf-command-line-tools\\bin\\;C:\\Program Files (x86)\\Arm GNU Toolchain arm-none-eabi\\13.2 Rel1\\bin\\arm-none-eabi-addr2line.exe;C:\\Users\\DripTooHard\\AppData\\Local\\Android\\Sdk\\platform-tools;C:\\Program Files\\Vagrant\\bin;C:\\Users\\DripTooHard\\Spin\\Bin;D:\\bin;D:\\Matlab\\runtime\\win64;D:\\Matlab\\bin;C:\\Users\\DripTooHard\\.pyenv\\pyenv-win\\bin;C:\\Users\\DripTooHard\\.pyenv\\pyenv-win\\shims;C:\\Program Files (x86)\\Arm GNU Toolchain arm-none-eabi\\13.2 Rel1\\bin;C:\\Users\\DripTooHard\\AppData\\Local\\Programs\\Python\\Python38-32;C:\\Users\\DripTooHard\\AppData\\Local\\Microsoft\\WindowsApps;C:\\Program Files\\JetBrains\\PyCharm 2022.2.1\\bin;C:\\Users\\DripTooHard\\.dotnet\\tools;C:\\Program Files\\JetBrains\\IntelliJ IDEA 2022.2.1\\bin;C:\\MinGW\\bin;C:\\Program Files\\JetBrains\\CLion 2022.2.1\\bin;C:\\Users\\DripTooHard\\AppData\\Roaming\\npm;C:\\Users\\DripTooHard\\go\\bin;C:\\Users\\DripTooHard\\AppData\\Local\\Microsoft\\WinGet\\Packages\\Hugo.Hugo.Extended_Microsoft.Winget.Source_8wekyb3d8bbwe;C:\\Program Files\\JetBrains\\WebStorm 2023.3\\bin;C:\\Program Files (x86)\\Arm GNU Toolchain arm-none-eabi\\13.2 Rel1\\bin\\arm-none-eabi-addr2line.exe;C:\\Users\\DripTooHard\\AppData\\Local\\Android\\Sdk\\platform-tools;C:\\Users\\DripTooHard\\AppData\\Local\\Microsoft\\WindowsApps;D:\\DripTooHard\\Microsoft VS Code\\bin;"
    }
  },
  "terminal": {
    "defaultProfile": "PowerShell"
  },
  "config": {
    "nordic-semiconductor.nrf-connect": {
      "topdir": "",
      "toolchain": {
        "path": ""
      },
      "ozonePath": "",
      "applications": [],
      "applicationOptions": {},
      "kconfig": {
        "interface": "kconfig"
      },
      "west": {
        "env": {
          "$base": "terminal"
        }
      },
      "boardRoots": [],
      "taskBindings": {},
      "buildTerminal": {
        "condensedProgress": true
      },
      "debugging": {
        "flash": true,
        "bindings": {},
        "justMyCode": false
      },
      "activeAppFollowActiveEditor": true,
      "flash": {
        "softreset": false,
        "erase": false,
        "recover": false
      },
      "enableTelemetry": false,
      "thirdpartyIntegration": {},
      "toolchainManager": {
        "indexURL": null,
        "installDirectory": null
      },
      "nrfutil": {
        "home": null
      },
      "defaultOpenAction": "ask",
      "terminalProfile": {
        "shell": null
      }
    },
    "nordic-semiconductor.nrf-terminal": {
      "terminalMode": "character"
    }
  },
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      "nordic-semiconductor.nrf-connect": {
        "version": "2025.1.127",
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        "isActive": true
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      "nordic-semiconductor.nrf-terminal": {
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        "isActive": true
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        "isActive": true
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      "nordic-semiconductor.nrf-kconfig": {
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}


I am wondering if the fix would be to somehow change the python version in the toolchain, but I would like to hear first if you have any other suggestions? I have gone through my path and replaced all occurances of Python with a refference to 3.8.6, but once again, it appears that pyenv is correctly setting the right python versions, so this is most likely not a path issue.

Parents
  • Hi

    Thanks, I have made an internal ticket with the VS Code extension developers now and I'm awaiting their feedback. Can you confirm you also see mentions of v3.12.x of Python after uninstalling all instances of this Python version as well?

    The HW information you provided is what I was after. I just wanted to confirm you were working on a DK that is expected to work in the first place.

    Suggestion from our devs: You should not use pyenv with NCS or the toolchains. Try removing the following on your end and see if that helps with this

    C:\\Users\\DripTooHard\\.pyenv\\pyenv-win\\shims\\nrfutil": null,

     

    Best regards,

    Simon

Reply
  • Hi

    Thanks, I have made an internal ticket with the VS Code extension developers now and I'm awaiting their feedback. Can you confirm you also see mentions of v3.12.x of Python after uninstalling all instances of this Python version as well?

    The HW information you provided is what I was after. I just wanted to confirm you were working on a DK that is expected to work in the first place.

    Suggestion from our devs: You should not use pyenv with NCS or the toolchains. Try removing the following on your end and see if that helps with this

    C:\\Users\\DripTooHard\\.pyenv\\pyenv-win\\shims\\nrfutil": null,

     

    Best regards,

    Simon

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