Thingy:91X - Wireless Logic - claiming additional 45 MB pretty hard

[Achim Kraus]

I tried to claim the "additional 45 MB" for the Wireless Logic SIM included in the Thingy:91X delivery.

Unfortunately, the "claim code" seems to be only available via the printed QR code, and even more unfortunately, that QR code is printed in a too light grey.

That hardly works ;-).

I scanned it and tried to make the grey darker, so finally it works. But I would guess, quite a lot will fail.

[Øyvind]

Hello, and thanks for the feedback! This is the first time we have heard of this issue and will report back internally. 

Unfortunately, the "claim code" seems to be only available via the printed QR code, and even more unfortunately, that QR code is printed in a too light grey.

I have not seen any of the SIMs with light grey, it might be a bad batch of printing.  But note that the link is available in our Quick Start app as well: 

Thanks for the input!

Kind regards,
Øyvind

[Achim Kraus]

Yes, the link is there.

But the page it points to has a input field "Claim Code". That's filled by the QR code.

If you like, I send you a message with that scanned QR code in "light grey".

[Øyvind]

Discussed this with our PMT and they confirm that this is an issue. My SIMs are older, and therefor have a sticker on them. The newer SIM have QR printed directly with a too light ink. They will reach out to WL with this feedback. 

Achim Kraus said:

But the page it points to has a input field "Claim Code". That's filled by the QR code.

Yes, you are 100% correct. This is also something that we will fix.

Kind regards,
Øyvind