The Zip file for updating in the DFU APP does not open.

[David_Kim]

HI

I have been using the DFU APP to create a zip file and update it.

However, this time, when I created a zip file to update and tried to use the zip file in the DFU app, it was disabled and could not be selected.

The photo below is a screen capture for opening a zip file to update in the DFU APP.

The upper file in the photo below is the zip file I created this time (not selected), and the one below is the zip file I created previously and used well.

The icon on the left is also different.

In a hurry, I tried it in the nRF Connect app and the update was successful with the zip file that was not selected above.

However, the icon is different.

[Menon]

Hello,

Sorry, but I didn't fully understand the issue. Could you please clarify which SDK version you are using?

Are you saying that the DFU application is unable to select the ZIP file you generated, while the nRF Connect app can handle it without any issues? Are you using nrfutil in this process?

Could you let me know which Nordic chip or Development Kit (DK) you're working with?

Kind regards,
Abhijith

[David_Kim]

HI, Menon 

Menon said:

Are you saying that the DFU application is unable to select the ZIP file you generated, while the nRF Connect app can handle it without any issues? Are you using nrfutil in this process?

That's right. As you said, the zip file is not selected in DFU, but it is selected in nRF Connect APP.

And the update is actually successful.

However, the zip file in nRF Connect APP has a different icon than the zip file recognized in DFU APP.

Check the captured image in the main text.

Menon said:

Could you let me know which Nordic chip or Development Kit (DK) you're working with?

I am using it as my own PCB using nRF52832.

I have previously created many zip files for the mass-produced PCB and updated them well with the DFU APP, but this phenomenon suddenly occurs.

[Susheel Nuguru]

Hi,

Abhijith isn't available today (long weekend for many in Norway) and is most likely back on Monday.
We will get back to you early next week. Thanks for your patience in advance.

[Menon]

Hello,

Sorry for getting back to you a bit late. I was on a short vacation, which caused the delay in responding.

I'm not sure what is causing this issue. We need to check if there is any problem with the device firmware application. Could you please let me know how I can reproduce this issue? How was the mentioned ZIP file generated, and what version of the DFU app are you using? Does this issue occur on different phones and platforms (Android/iOS)?

Kind regards,
Abhijith

[David_Kim]

HI, Menon

Menon said:

We need to check if there is any problem with the device firmware application. Could you please let me know how I can reproduce this issue? How was the mentioned ZIP file generated, and what version of the DFU app are you using? Does this issue occur on different phones and platforms (Android/iOS)?

1. The ZIP file was created with the command below.

nRF52832 / S132 

nrfutil pkg generate --hw-version 52 --sd-req 0x0103 --application-version 1 --application test_user_hex --key-file priv.pem dfu_package_test_user.zip

2. The Android version of the smartphone that had the above problem is 9.0.

  I didn't review this smartphone before because it worked well, but as you said, it's a good choice when you try it with another smartphone.

  It seems that it may not work properly depending on the Android version.