PPK2 Drivers not installed

[Kennyt]

Hello,

I am trying to connect to the PPK2, but I see on device manager stating that the PPK2 needs drivers to be installed. I have nRF connect v5.2.0. I have tried uninstalling nRF connect, using a different PPK2, forgetting the device-on-device manager, but nothing seems to resolve this issue.

Thanks 

[Amanda Hsieh]

Hi, 

Please try installing the legacy USB driver as explained by the user in this post J-Link legacy USB driver required on Windows for some DK boards.

Regards,
Amanda H. 

[Kennyt]

Hi Amanda,

I have my J-Link include the legacy USB driver, but I still have the same issue.

Thanks

[Kennyt]

I was able to resolve this by reinstalling nrfConnect 5.2.0. I believe during the download that the nrf com connect wasn't installed. 

[Amanda Hsieh]

Happy to know it's resolved.