Error when installing applications via nRF Connect for Desktop

[backstreet.devisor]

Hi.

When installing applications via nRF Connect for Desktop, I get this error -->

What could be the cause and how to fix it?
Thank you.

[Håkon Alseth]

Hi,

 

Are you still seeing this issue? Have you tried different networks in case this is a problem with your firewall?

 

Kind regards,

Håkon

[backstreet.devisor]

Hi Hakon!

Yeah, it's still a problem.

But I noticed that I can install applications that I didn't have (I was able to install Cellular Monitor), but still can't install applications that were previously installed on my PC. So it's not a problem with the network.

Perhaps I need to delete files from previous versions of the program?

At the moment I want to install nPM PowerUP, but I don't know in which folder the files related to previous versions of the program are located.

Maybe you know how I can fix it?

[Håkon Alseth]

Hi,

 

You can uninstall by clicking the arrow to the left of "Open", then re-install the nPM PowerUp.

Are you able to access https://files.nordicsemi.com/ui/api/v1/download?isNativeBrowsing=false&repoKey=swtools&path=external/ncd/apps/official/pc-nrfconnect-npm-2.1.1.tgz from a PC? I tried several options and was not able to reproduce this scenario at my end.

 

PS: the latest version of npm power up is v2.2.1, so it is a bit strange that it tries to install v2.1.1 at your end.

 

Kind regards,

Håkon