Unable to setup nRF51822 sniffer tool on Win7 PC

[Terence]

I have a nRF51822 development dongle. I followed by the instruction and installed the USB friver, nRFGo Studio and Wireshark. All these software are installed a Win7(64bit) PC. After I executed the "ble-sniffer_win_1.0.1_1111_Sniffer.exe", it came out the normal screen for selecting devices. I choose 1 of them and then "w". It prompted an error message about missing a file called libwireshark.dll. After I click "OK", there is another error message came out. It is about another missing file nordic_ble.dll. Then I click OK again. The wireshark launch and I can see the packet number is increasing but no packet information in the middle of the window.

Is there any software I missed to install?

Thank you for your attention.

[Jørgen Holmefjord]

Hi,

Did you run ble-sniffer_win_1.0.1_1111_Sniffer.exe as Administrator the first time, as described in the user guide? Can you try the the steps described under Wireshark does not recognize btle or nordic_ble, and the Sniffer program cannot find version information for the plugins in the troubleshooting section in the user guide?

Have you confirmed that the file libwireshark.dll is present in the install directory? Which version of Wireshark did you install?

Best regards,

Jørgen

[Terence]

Hi Jørgen,

Thanks for your reply.

Here is what I tried on my office PC.

1. I run ble-sniffer_win_1.0.1_1111_Sniffer as admin but no help.
2. (btle or nordic_ble) I'll double check this later.
3. (libwireshark.dll) I'll double check this later
4. Wireshark 2.2.3 is installed.

I just install the package on another PC (my home notebook). It came out this message after I executed the "ble-sniffer_win_1.0.1_1111_Sniffer.exe".

How can I solve this?error message.png

[Jørgen Holmefjord]

Can you upload the log file mentioned in your screenshot? Can you try to downgrade your Wireshark version, see this thread.

[Terence]

Hi Jørgen,

Sorry for my late reply.

I did it in other PC with unknown reason.

Anyway, thanks for your help.

Regards, Terence

[artis]

I also had some trouble to get the sniffer to work (Windows 7(32bit)). Here are some remarks. Maybe they are helpful:

• It does not work with PCA10000, but it works with PCA10031
• It does not work with a too new Wireshark. I use 1.10.1 as is mentioned in the user guide.