Bonding fail and i don't know why

[annapalu]

Hi All,

sometimes i have a problems with bonding: the Nordic APP said "Couldn't pair with xxxxxx because of an incorrect PIN or passkey".

Why i have this errors? What means?

i try to delete bonding information on both side (phone and nordic board) but continues to reject the passkey.

I would that if this errors occurs the bonding procedure can be done again.

Thanks, Anna

[annapalu]

yes, i am able to connect. But sometimes when i try to delete bonding information on both side to test this features, i have this problem. And, also, try again to delete the bonding information i have this issue. And it's no possibility to connect with device. I have to delete softdevice and load again it. And it's not a solution on our product.

@Yes i use the set above!!!