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unable to erase or flash the softdevice in custom board using nRF52DK.

I have used nrfgo studio, nrfjprog, jlink commander. Whenever i try, it is unable to find the jlinkarm.dll. i have checked the registry, reinstalled everything, but same error. Even soldered the pins on the custom board for connection. here is the nrfjprog log file. image description

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2_wheel_schematic.pdf

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