Master Control Panel does not detect nrf dongle

[Ehsan]

Hi guys, I have troubles with MCP 3.10.0.14 but the device (PCA10031) cannot be detected in my laptop (Win 7 enterprise). I actually checked it on other PCs and everything is fine there. The right program has been already flashed and no hardware problem on the dongle. I also used some other dongles and have the same problem. I am sure there is something wrong in my laptop but not sure what is!

Please, find the log file at log.txt.

[Ehsan]

Hi Joakim, Yes, I can find it in the Windows Device Manager.

MCP actually can find the device and program it but cannot run it.

FYI, if I click on "Advanced..." button, if always gives me a message and does not let me change the parameters there

Also, I had a discovery. Every time I program the device it gives me a message as below .

if I press on 'Yes', the device does not work. if I press on 'No' I can reset successfully and start discovery! do you have any explanation?

[Ehsan]

Hi Joakim. I am using PCA10031. As I have mentioned earlier, my problem has been solved for MCP by pressing 'No' in the J-Link RBPCONF register message.

I am switching on nRF connect according to your recommendation. I have some difficulty with it. I will create another issue if I got stuck badly. Thanks for your help.