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Master Control Panel does not detect nrf dongle

Ehsan

Hi guys, I have troubles with MCP 3.10.0.14 but the device (PCA10031) cannot be detected in my laptop (Win 7 enterprise). I actually checked it on other PCs and everything is fine there. The right program has been already flashed and no hardware problem on the dongle. I also used some other dongles and have the same problem. I am sure there is something wrong in my laptop but not sure what is!

Please, find the log file at log.txt.

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    Hi Joakim, Yes, I can find it in the Windows Device Manager.

    MCP actually can find the device and program it but cannot run it. image description

    FYI, if I click on "Advanced..." button, if always gives me a message and does not let me change the parameters there image description

    Also, I had a discovery. Every time I program the device it gives me a message as below image description.

    if I press on 'Yes', the device does not work. if I press on 'No' I can reset successfully and start discovery! do you have any explanation?

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  • 0

    Hi Joakim, Yes, I can find it in the Windows Device Manager.

    MCP actually can find the device and program it but cannot run it. image description

    FYI, if I click on "Advanced..." button, if always gives me a message and does not let me change the parameters there image description

    Also, I had a discovery. Every time I program the device it gives me a message as below image description.

    if I press on 'Yes', the device does not work. if I press on 'No' I can reset successfully and start discovery! do you have any explanation?

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