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Master Control Panel does not detect nrf dongle

Hi guys, I have troubles with MCP 3.10.0.14 but the device (PCA10031) cannot be detected in my laptop (Win 7 enterprise). I actually checked it on other PCs and everything is fine there. The right program has been already flashed and no hardware problem on the dongle. I also used some other dongles and have the same problem. I am sure there is something wrong in my laptop but not sure what is!

Please, find the log file at log.txt.

Parents

0 Ehsan over 8 years ago

Hi Joakim, Yes, I can find it in the Windows Device Manager.

MCP actually can find the device and program it but cannot run it.

FYI, if I click on "Advanced..." button, if always gives me a message and does not let me change the parameters there

Also, I had a discovery. Every time I program the device it gives me a message as below .

if I press on 'Yes', the device does not work. if I press on 'No' I can reset successfully and start discovery! do you have any explanation?

Reply

0 Ehsan over 8 years ago

Hi Joakim, Yes, I can find it in the Windows Device Manager.

MCP actually can find the device and program it but cannot run it.

FYI, if I click on "Advanced..." button, if always gives me a message and does not let me change the parameters there

Also, I had a discovery. Every time I program the device it gives me a message as below .

if I press on 'Yes', the device does not work. if I press on 'No' I can reset successfully and start discovery! do you have any explanation?

Children

0 Joakim Jakobsen over 8 years ago in reply to Ehsan

If I understand you correctly, the dongle works and you are able to perform the discovery if you press "No" on the J-link message?
I haven't seen that message before, and it's peculiar that it works on the other computers. Are you using the same version of MCP and the J-link driver? Also, Master Control Panel (MCP) is deprecated, and I would recommend you to try nRF Connect for windows.
Best regards.
0 Ehsan over 8 years ago in reply to Ehsan

Hi Joakim, Yes, you understand correctly. Thanks for advice for migration on nRF Connect.
0 Joakim Jakobsen over 8 years ago in reply to Ehsan

What version is the nRF51 dongle you are using? You could try to recover the device using nrfjprog before programming, and see if that helps.
0 Ehsan over 8 years ago in reply to Ehsan

Hi Joakim. I am using PCA10031. As I have mentioned earlier, my problem has been solved for MCP by pressing 'No' in the J-Link RBPCONF register message.

I am switching on nRF connect according to your recommendation. I have some difficulty with it. I will create another issue if I got stuck badly. Thanks for your help.
0 Joakim Jakobsen over 8 years ago in reply to Ehsan

No problem. You are very welcome to post another issue if you face any problems.
Best regards.