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Can not connect to nRF52, no USB in Ubuntu in Win10

I'm a newbie so sorry if these are silly questions but I've run out of ideas.

I am trying to build and flash zephyr RTOS onto the nRF52 DK but niether JLinkExe or nrfjprog can see the boards. In fact it does show any USB devices in Ubuntu at all.

Is this a common issue using Ubuntu for Windows or is there a good step by step guide to follow?

Many thanks for your help in advance.

Billy..

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