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Iphone 8 & Iphone 10 not connecting to nrf51422(using BLE) having sdk 9.0 & soft devive s310

sumanta

Dear Sir,

                 I am now using nrf51422 module (SRU532) for ANT+BLE application , i have used SDK_9.0.0_2e23562 and soft device s310_nrf51422_3.0.0. The problem i am facing is that the module is not connecting to the Iphone 8 ,Iphone 10 while using the BLE protocol. Plz suggest how to make iphone working with BLE ? Do i need to change the software what i am currently using for nrf51422 ( C:\Keil_v5\ARM\Device\Nordic\examples\multiprotocolnew\ble_ant_app_hrm\pca10028\s310\arm5_no_packs). Plz replay asp.

thaks & regards

sumanta

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  • 0

    Hello sumanta,

     

    Could you please specify what you mean with "is not connecting"?

    Does the device advertise? Can you see it from your phone? 

    Is it only iPhone 8 and X that can't connect? Can you connect with other phones? Have you tried Android?

     

    Does the application run? Have you tried debugging? Can you run any of the examples from the SDK\examples\peripheral\<something>\blank\pca10028?

    e.g. the blinky example in:

    SDK\examples\peripheral\blinky\pca10028\blank, and see some of the pins toggle? pins p0.21-p0.24 should toggle.

     

    Do you have a LFXTAL with your SRU532 module, or have you enabled the RC oscillator?

     

    If it does advertise, but you can't connect, do you get the Connected event? Do you get the disconnected event? Can you check the reason field for the disconnect event?

     

    Can you provide a sniffer trace? A trace from nRF Sniffer would be sufficient and very helpful.

     

    Best regards,

    Edvin

  • 0 in reply to Edvin

    Dear Edvin,

                            plz replay if there is any way to fix the problem.

    thanks & regards

    sumanta

  • 0 in reply to sumanta

    Hello sumanta,

    I can't seem to replicate what you are reporting.

     

    I have used the same SDK, the same connection interval, but the parts that you have not specified, I am not able to check:

    IS_SRVC_CHANGED_CHARACT_PRESENT = ?

    BONDING_ENABLE = ?

     

    Are you able to do a sniffer trace with an iPhone 8? You would need an iPhone 8, your board with the nRF, and an additional DK to use with nRF Sniffer.

    If not, would it be possible to upload the project, so that I can try to replicate the issue?

     

    Does it happen if you remove all the ANT parts from the project? If it still happens, does it happen if you use the S130 softdevice, or only the S330?

     

    BR,

    Edvin

  • 0 in reply to Edvin

    it will be best if you run the multi protcol example and make it work with the iphone-x 

    Nordic\examples\multiprotocolnew\ble_ant_app_hrm\pca10028\s310\arm5_no_packs

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